Very polite, punctual, professional service. He answered all our questions and understood that this was our first viewing and even though this property is not for us Callum agreed to work with us to f... See more
Company replied
312 High Street, CR0 1NG Croydon, GB
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Very polite, punctual, professional service. He answered all our questions and understood that this was our first viewing and even though this property is not for us Callum agreed to work with us to f... See more
Company replied
This is our second let with Leaders and cannot praise them enough - especially Calum who has been in constant contact keeping us informed of the let and finding very suitable tenants. Thank you Calum... See more
Callum was friendly and gave us a better picture about the area and the house. We had a great experience and would recommend leaders as a great choice for renting. Their zero deposit option is a great... See more
Calum was polite, very pleasant and arrived on time. He was helpful and any questions he couldn’t answer, he rang a colleague to confirm. A very nice young man !
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

312 High Street, CR0 1NG, Croydon, United Kingdom
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I would like to express my sincere appreciation to April for her kindness, professionalism, and support throughout my property search.
April has been very helpful, understanding, and supportive. She has taken the time to listen to my needs and assist me in finding a suitable property. I really appreciate her willingness to help and keep me informed about any available properties that may meet my requirements.
Her friendly approach, patience, and dedication have made the process much easier and more reassuring for me. It is wonderful to receive such helpful and caring service.
Thank you, April, for your excellent support and for taking the time to assist me. I truly appreciate your efforts and would be happy to recommend your service to others.
Our agent April has been very patient and helpful in providing a range of options.
This is our second let with Leaders and cannot praise them enough - especially Calum who has been in constant contact keeping us informed of the let and finding very suitable tenants. Thank you Calum and all the staff! Highly recommend your services.
Calum has been really helpful - super responsive and supported me through finding a new tenant. Highly recommend.
Callum was friendly and gave us a better picture about the area and the house. We had a great experience and would recommend leaders as a great choice for renting. Their zero deposit option is a great way of investing in good rental terms.
5 Stars – Excellent Service from Leaders!
I've had a really positive experience with Leaders throughout the process of finding and securing my new home.
A special thank you to Oswald, Kyle, Calum and April, who have all been fantastic to deal with. Everyone has been friendly, professional, approachable and genuinely helpful, making what can often be a stressful experience feel much easier.
Communication has been excellent, and I've really appreciated how responsive and supportive the team have been, particularly when answering questions and guiding me through the different stages.
It's refreshing to deal with an estate agency where the staff are personable, proactive and genuinely seem to care about their customers.
I'm very impressed with the service and wouldn't hesitate to recommend Leaders to anyone looking for a new home.
Thanks again to Oswald, Kyle, Calum and April for all your help. It's very much appreciated!
April and Kyle are amazing. So kind and polite and really helpful. Would put in so much effort to get your desired home.
Callus and Kyle were spot on. Let my flat when other agents failed!!
Calum was patience with me when I was finding a room to rent .
Callum was very professional gave important details and information about the property
Calum and Oswald were really amazing. We were called even before the Property went online, which was really great on their part. Me and my partner have found our forever home thanks to them. The process has been really smooth and i do appreciate them.
The agent Calum is a great guy to have a conversation with. Very helpful
Excellent Service from the Croydon branch. Callum was very helpful and professional

Reply from Leaders - Croydon
My experience was great because, I ever met an estate agent who listened to me, was patient with us (me and my wife) and gave us a lift to view two properties.
The response time was great as we did not need to sit for too long waiting, even when there was no prior appointment. He was helpful to have responded the way he did and that spoke volumes.

Reply from Leaders - Croydon
Calum from Leaders Team Brilliant guy. Guided and facilitated us on every step.
Highly appreciated.

Reply from Leaders - Croydon
Calum was friendly but a bit stressful for the procedure.

Reply from Leaders - Croydon
Calum was super helpful and nice and guided us through the property and pricing of it all.

Reply from Leaders - Croydon
Calum was very helpful giving us all the information we needed, and showing us around the flat that we looked at. Very professional and friendly!

Reply from Leaders - Croydon
Calum was Friendly and welcoming, and very helpful. Thank you :)

Reply from Leaders - Croydon
Calum was extremely helpful and professional throughout the process of renting our flat. His attention to detail, responsiveness, and friendly approach made the whole experience smooth and stress-free. He kept us informed at every stage and went above and beyond to ensure everything was handled perfectly. Highly recommend Calum and his excellent service

Reply from Leaders - Croydon
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