Law and Lawyers Solicitors Reviews 

366
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers frequently praise the team for being exceptionally helpful, responsive, and genuinely supportive throughout property purchases and legal processes. People often mention that staff members guide buyers smoothly through every single step, keeping communication extremely clear and handling all necessary paperwork very efficiently. Some reviewers were not happy with the communication and encountered significant delays during their house purchase journey. A few other people also felt that certain staff members behaved in an unprofessional manner and consistently failed to meet important deadlines. Clients occasionally noted that inquiries took too long to resolve and required continuous follow-ups to get proper attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the dedicated team members who guide... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the team for smooth house... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt communication and... See more

Response time

Users describe ambiguous interactions with response time, as some customers praised the team for prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Law and Lawyers a couple of times now, and each experience has been excellent. Ajay, my case handler, was incredibly helpful throughout the entire process—always responsive, clear, and suppo... See more

Rated 4 out of 5 stars

All the Staff of Law and Lawyers were helpful and understanding. They helped us in each step of our application. They helped us to make our dream true in a short time. Thank you to all the staff of... See more

Rated 4 out of 5 stars

We had an excellent experience with Law and Lawyers Solicitors throughout our house purchase. The team was professional, efficient, and kept us informed at every stage of the conveyancing process. The... See more

Rated 4 out of 5 stars

Law and lawyers was excellent, they did our processing fast, chased up all the queries and clarified all my doubts. Would like to thank all members of the team for their hard work. So happy with the... See more


Company details

  1. Conveyancer
  2. also in
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Law Firm
  7. Real Estate Attorney

Information provided by various external sources

Law and Lawyers Solicitors is law firm based in London. We are specialized solicitors in Conveyancing, Immigration Law, Family Law, Landlor d & Tenant, Litigation and Wills & Probate. You can be assured of high standard of quality at Law and Lawyers as we have been awarded the Law Society’s LEXCEL Accredited Quality mark for high standards of client care and practice management. We are also a ‘Conveyancing Quality Scheme’ accredited law firm. To gain this accreditation, we underwent rigorous assessment by the Law Society, which marks the firm out as meeting high standards in the conveyancing process.


Contact info

4.1

Great

TrustScore 4 out of 5

366 reviews

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4.1

All reviews

(366)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this firm. Engage proper solicitors who can do the job properly

The buyers of my house used this firm and they were apparently nothing but trouble - obstructive, rude, unhelpful, slow, incompetant ... and they didn't give a toss. They left a whole chain of 3 properties waiting for days and days with appaling communication. Don't answer phone calls. Incredibly unprofessional. Don't even deserve 1 star.

24 April 2023
Unprompted review
Rated 1 out of 5 stars

Cowboy lawyers

Poor service - Never got to meet my allocated Solictor Reshmi at all.
Paralegals doing all the work - they make so many mistakes.
No legal advice given.
Director shouting on the phone at me. Constant chasing them to get work done on time.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Hi I’m very happy to work with Sonya…

Hi I’m very happy to work with Sonya and kukku Jo they was so kind and helpful them service so quick and will recommend all my friends them thank you again

15 March 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Desislav, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process.

Rated 5 out of 5 stars

Amazing Expeirence

We approached the firm to sell our property and I was dealing with Jiji and his team all were very helpful and professional. The team made the process easy and the sale was completed as we wanted. Thanks to all for the help and support. I would highly recommend using the Law and Lawyers and we would contact them when we required their service.

13 March 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Madhan, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process.

Rated 1 out of 5 stars

Awful solicitor

Awful solicitor, does not respond and delays contract exchange so much where you start to panic.

27 January 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Tareque, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 5 out of 5 stars

Excellent work

They are extremely fast and effective with the work.

20 February 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Karthi, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Sonya helped me with my first time…

Sonya helped me with my first time purchasing a property and I was very pleased with how polite, professional and straightforward the process was.

16 February 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Logan, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Overall good experience and speedy…

Overall good experience and speedy completion. Ajimol Sonya stayed on top of the case ensured completion was on track. I would recommend this firm for BTL purchases

2 February 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Saju, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

We recently approached Law and Lawyers…

We recently approached Law and Lawyers for the purchase of our property. We got very good guidance from you. I would like to Thank each and everyone at Law and Lawyers for their excellent work, professionalism, kindness and understanding. Thank you for sorting this on time. I would highly recommend Law and Lawyers.

13 January 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Meghana, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 1 out of 5 stars

I couldn’t be more devastated with the…

I couldn’t be more devastated with the service I had to have an ex’s name removed from my property , they were aware there was a domestic violence situation & to see him to sign it over was very difficult & now I’m being told I have to do it all over again because they didn’t submit the forms in time
So I have to get a 2nd solicitors appt & approach him again I can’t tell u how much distress this has caused
The whole process of remortgaging my home & buying my new home was made extra stressful by this firm
I done most of the work & I had at least 5 different people dealing with it each one unfamiliar with my case & very difficult to understand & communicate with also really bad at responding to important emails
I would truely avoid the list of faults is too much to drone on about & Iv had a hard enough time with these as it is the absolute worst choice , advised by my mortgage advisor big mistake

27 October 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Sarah, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 1 out of 5 stars

Caveat Emptor! AVOID Family Law Department

There are positive reviews in relation to this Law Firm with regards to conveyancing.
However, for all other matters, in particular family law, the best advice is to AVOID them like the plague.
Their client care and response to correspondence is extremely poor. They email for a response and ignore your replies, lacking both courtesy and professionalism. They make many mistakes and are abrupt and rude. Family Law is run by consultant Solicitors with teams of paralegals, of which there are many with a continuous churn of staff. Therefore, you get contacted by numerous people and never really know who is dealing with your case. Their business model in this department is fundamentally flawed. Poor client care, communication skills & grammatical errors mean that the best advice is to shop around, look for a family solicitor with a designated secretary, that way they will take on full responsibility and ownership of your case.
I was even libelled by a solicitor at this firm, which was outrageous considering that they purport to be legal professionals. Finally, these people charge extortionate fees, therefore it is definitely not a case of “you get what you pay for” ! I cannot emphasise enough, avoid this firm for matters concerning family law, shop around and look for a solicitor/secretary combination, check online reviews and look for a firm who offers the first half an hours advice FOC. This firms main objective is “Revenue Generation & Maximum Profit”, please be warned ! Even other Solicitors complain about this Law Firms Family Department and hierarchical structure.
CAVEAT EMPTOR!

24 January 2023
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Mark, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 5 out of 5 stars

Sera receptionist was very helpful

The receptionist was very helpful

17 December 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Ferry, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 4 out of 5 stars

Choose Law & Lawyers through…

Choose Law & Lawyers through recommendation. Service was great, they responded to all my enquiries and didn't show any lack of expertise. Thank you for your work. Willing to do more business with you.

8 December 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Shanthi, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 1 out of 5 stars

Incompetent Cowboys AVOID AT ALL COSTS

I used Law and Lawyers for a complicated home move and they were awful.
They do not reply to e-mails or phone calls and are always out to lunch!
They put a trainee solicitor on my case who was clearly not qualified to undertake the work and had no authority to agree anything so had to keep checking with her "supervisor".
An example of their incompetence - they requested a completion date in July without having applied for searches - the completion eventually went through in November.
Their incompetence cost me thousands of pounds - avoid or it will cost you similar.

29 November 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Nathan, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 1 out of 5 stars

We can't recommend the solicitors because they have not done due diligence

We have completed a purchase of the property 9 weeks back, immediately after the purchase of the property when we went to collect the keys from the agent, we found surprising issues about the property which the seller, sales agent and there letting agent didn’t disclose the information.
There is no way to find about the information as this details are not disclosed. After the completion we have written to our solicitors to help with the same and this are serious issues about the property, the solicitors have mentioned that the property is completed and nothing can be done.
We felt our solicitors have not done there due diligence and it is easy to say it is completed, but when the seller and agent doesn’t disclose information what can we do and what is the use of solicitor, is it they will just see the information in the document and say yes or no and doesn’t do due diligence nor support the sellers.
After we found about the issues, we spoke to several solicitors and came to find out that our solicitors should have dealt the issues and resolved it. It is sad that our solicitors are not helping us nor doing there due diligence.

16 August 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi, Thank you for taking time to review our firm.

We apologize for any rough experience you had with our firm. We have a high standard of client care at our firm and you shouldn't been an exception.

We will investigate this further and provide an update shortly. Thank you

Rated 5 out of 5 stars

Thank you Tam

Choosing Mrs Tamil moli Letchmanan
as my lawyer for the purchase of my 4 property’s . She was professional, friendly and very helpful. I have no headache she is handling everything smoothly and very fast. Highly recommended and sera Vargheese also very supporting. Law and lawyers very friendly teamwork. Thank you so much Tam .

15 November 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Josemon, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

Rated 5 out of 5 stars

Professional & reliable Services

I got very Professional & reliable services. The way of responding is very good and easy to deal and communicate. Thank you very much for your best services. Special thanks to Titu

3 November 2022
Unprompted review
Law and Lawyers Solicitors logo

Reply from Law and Lawyers Solicitors

Hi Pirathee, Thank you for taking time to review our firm!

We are happy to hear our clients feel taken care of every step of the process

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