LatestSatNav Reviews 

234
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

These guys were detail oriented and had extremely good customer care. They double-checked I had the correct versions of the firmware, and sat with me as we troubleshooted a situation. Great guys. Grea... See more

Rated 5 out of 5 stars

Credit where due this company helped me upgrade the software on my SLDA which I installed on my suzuki vitara. After purchasing a USB stick and following the simple instructions I'm now running the la... See more

Rated 5 out of 5 stars

Wow, absolutely top notch customer service from Brian! His communications were second to none and my SD card arrived within 48 hours. The install didn’t work 1st time for me however Brian helped me ev... See more

Rated 5 out of 5 stars

I received the downloads and couldn't wait to get the updated maps. My Becker Map Pilot was no longer supported by Becker due to the age of the car (2014). Complete chaos ensued - probably all my fa... See more

Company details

  1. Software Company

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Want latest 2023-24 sat nav discs updates? Get AAA Grade satnav navigation map DVD with 12 months warranty. 20% discount on two or more purchase


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5.0

Excellent

TrustScore 5 out of 5

234 reviews

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5.0

All reviews

(234)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear and correct information. Worked perfectly!

Clear and correct information. Answered questions fast. Was a bit worried since it was sent without tracking but envelope arrived in Sweden after 10 days. Install was easy even though it took a couple of hours. €200 chearper than the price qouted by Skoda. Recommended!

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Update for 2014 Nissan Navara

Ordered an update for my 2014 Nissan Navara D40.
22-23 update on 5 discs including an activation code.
Took a couple of hours to load and engine had to be running so took time to clean and polish truck in the meantime. Straightforward instructions. Very pleased so far, will try out the previously missing roads! Brian was very helpful and responded almost immediately to any emails.

25 March 2023
Unprompted review
Rated 1 out of 5 stars

Map upgrade trashed my unit - AVOID

After swapping several emails with them to check compatibility with my Becker Map Pilot unit, I bought the latest maps. I followed the supplied instructions to the letter. Unfortunately, I now have a unit which the car refuses to recognise and that can't load any maps. The maps may have been old, but they worked at least. Now I'm left replacing the entire unit.

Update: The "solution" was to screen share my laptop with a stranger I did not know, from a company who had supplied a defective product already. I did respond, I declined.

The offer of an SD Card has now become conditional on my review, which I stand by. As for the 8GB to 4GB, the unit no longer recognises the 8GB SD card following the upgrade, only the 4GB internal memory. So no mystery at all.

20 February 2023
Unprompted review
LatestSatNav logo

Reply from LatestSatNav

You are accusing us that your device was 8GB and after you deleted the files it became 4GB, how is that possible? I have already sent you a decision to which you do not respond, perhaps it is not needed?
Also, you did not provide any evidence like photos or videos.

About size problem - 8GB to 4GB theoretically this can happen only in one case, if you format your unit! If you formatting your unit this mean you rush and do not read instruction.

Any way if your unit 4GB this means you need use 8GB SD card contain map data, which ready for dispatching tomorrow by royal mail 1st class.

What's the point to leave reviews if you don't receive SD card? We will send it tomorrow, but if you don't want it let me know

Regards
LatestSatNav

Rated 5 out of 5 stars

5 star

Really good experience
I dropped Brian a message because I wasn't sure which sd card I would need for my cx5
He then emailed me with a link to the correct card
It arrived in 2 days and works perfectly
Would highly recommend
Thank you

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Not sure which model to order

Not sure which model to order, Brian guided me through the options , and told me which one I reqired.
Ordered yesterday afternoon, SD Card arrived this lunchtime.
Woked straight out of the box, excellent product, excellent price & Outstanding service
David Sibary Grimsby

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Bought the western Europe map update…

Bought the western Europe map update for BMW 5 series [2015].
Suggest people pay the extra £10 and have them send the update preloaded onto a memory stick [through the post]. Worked a treat - whereas I previously loaded the software onto my memory stick but the car wouldn't recognise it. Very reasonable price. Map works perfectly.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Great support from Brian

Great support from Brian. BMW hide the USB socket needed for the update really well. How difficult is it to find the socket in the glove compartment, easy you would think! Anyway, Brian found the manual and sent me the relevant pages and also advised me the car must be moving to update the maps. How crazy is that? He's right though, it even stops updating if you stop at the traffic lights. So 55 minutes of driving around and I now have updated maps. Thanks Brian for an excellent service which I'm happy to thoroughly recommend.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Ridiculously swift service

Ridiculously swift service, I placed an order online at around 10pm, and within 20 minutes had the file link. Installation instructions were spot on, map update and FSC work a dream.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Purchased an up grade disk for…

Purchased an up grade disk for Latestsatnav, had an issue with my headunit, not taking update. Emails back and forth with them and a recovery disk later all issues sorted can't recommend them highly enough. they deserve 10 stars

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Not surprised Brian receives enthusiastic reviews here - his prompt and efficient assistance with a slight issue (not the fault of the product) was much appreciated. Recommended.

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Brian was absolutely excellent

Brian was absolutely excellent, even had a little trouble and wasn’t sure what I was doing and Brian helped me through the whole process, emailing me back and forth extremely quickly. Brian is a top guy and won’t disappoint! Great service! Five stars.

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. I have few questions, about bmw map update and Brian reply very fast. Updating maps was very easy and everything was fine. 100% recommending.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Audi Q5 Sat Nav change from Au to UK.

I recently imported my Audi Q5 from Australia and therefore needed to change the map. This was not as straightforward as I had hoped but I got there in the end. I can honestly say that without Brian’s guidance and incredibly responsive support I would have really struggled to complete the change.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

First class service

When I had problem with my USB download, Brian was great and told me what to do. This 2022 Map is perfect and half price of BMW dealership.

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service and super fast delivery. I struggled to find what I needed directly from the dealer yet Brain was amazing and I got the sat nav update within 24hours. Will definitely recommend and be using again.

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Great product and support

Great product (Bentley Continental navigation map update DVD), works as expected, and Brian was available to respond to emails very quickly with some support questions. Thank you!

21 January 2022
Unprompted review
Rated 5 out of 5 stars

I Got software for my Skoda Columbus…

I Got software for my Skoda Columbus Nav ,I had some problems at first as my Nav is a older model and then the software SD card suddenly stopped working in my Nav unit . I was assisted by Brian very quickly and a replacement was sent out with additional software I might have needed and clear instructions how to correct it .
Top class service
thank you
Brian

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Flawless experience

Flawless experience. Ordered the Route 2022/1 download and one use code. Immediately sent the download link which I downloaded and unzipped using windows 10. Then put the items from the folder on 32gb usb flash drive that was already formatted as Fat32 (They can send you a usb that already has all the relevant files pre-installed if you prefer). I then contacted Brian who quickly sent me the activation code. Plugged into usb in centre arm rest and turned on ignition and the idrive immediately recognised new maps available,after entering the code automatically proceeded to install. Took 30 minutes,first 15 with just ignition on then second 15 with engine running in garage. If your not sure about your battery state could be better to go for drive while its updating. I can wholeheartedly recommend Brian who answers all your questions very promptly and professionally. Would not use any other sat nav update provider. 10/10.

28 November 2021
Unprompted review

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