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Company details
Written by the company
LA Sisters is more than a fashion label— it’s a vision brought to life by two sisters using the initials of their names, Loïs and Amber. ''LA meets LA and from there an idea was born.''
Contact info
Koningin Wilhelminaplein 13, 1062HH, Amsterdam, Netherlands
- customercare@lasisters.com
- lasisters.com
Replied to 12% of negative reviews
Typically replies within 24 hours
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I have been a customer since day one
I have been a customer since day one which means for 14 years already! I feel like that already says it all. They have had the best quality & sizing since the beginning. They also continue to create the most amazing trendy pieces that I always get compliments on when I wear them. And last but not least both girls are the kindest souls that put so much effort into the brand.
Good quality
Good quality, clean design & lovely details! Love to see this brand grow and to have so many of their pieces in my closet!
Quality of the clothes is very bad and…
Quality of the clothes is very bad and poorly made, when I contacted the customer service they said they will let the factory know.. as in what solves that for me?? A Company like this won’t last
Worse customer service and quality of clothes
I ordered the essential hoodie and matching sweatpants in Burgundy.
The clothes are simply washed at the normal temperature 30 degrees, as stated on the label. The sweatpants shrank after 2 washes. Contacted customer service and she said that it is a common problem and that she herself also had this problem with her sweatpants. She told me to wash it out with vinegar. Did that and it didn't work. No compensation was offered and now I am stuck with a joggingset of 120,-, I wore only twice, because the pants don't fit well because of the shrinking. I will never order anything from there again.
Bad quality clothes and bad client services
The quality of the clothes is littarly horrible!! Ordered multiple things here for ALOT of money and I seriously have nothing left besides 1 dress. If you all wash it 2/3 times it is gone forreal. I emailed them about it they told me it was my washer 😂 Like cmon I obviously only have it with their brand because they use super cheap quality clothes and they put their cheap LASister logo in it to make it look like they made it😂 they just use the cheapest clothes and ask ridicouless prices for it. Dont buy here very bad client services aswell they ignore u after and deny the fact their quality is cheap asf
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