LashArt Reviews 3,281

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, frequently highlighting the effectiveness of items like the lash lift products and cashmere lashes. Many appreciate the fast and reliable delivery service, often noting that orders arrive quickly and are well-packaged. The inclusion of free samples and gifts with purchases is also a much-loved aspect, allowing customers to try new products. However, some people were dissatisfied with specific product issues, such as eyelash glue not drying quickly or not adhering properly. A few other people also felt that there were problems with order delivery, including damaged items or unexpected additional charges to receive their packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many calling them "amazing" and "the best"... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and speedy... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, often... See more

Order

Clients share positive opinions on order. Many customers consistently report that their orders are packed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and customer service. I have been using Lash Art Keratin lash lift products for years and love them with consistent results everytime. I recently sampled the Cysteamine solution... See more

Company replied

Rated 5 out of 5 stars

Outstanding company! I’ve been ordering from LashArt for a while now and I’m always impressed. The products are amazing quality, delivery is super fast, and the little extras they include are such a... See more

Company replied

Rated 5 out of 5 stars

I've used lash art for almost 6 years now and they are a fantastic company with lovely products and always quick delivery. Extremely fair on their free gifts with purchase and its always great to try... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing from LashArt for years. I would never shop anywhere else now. Every time I order it’s packed and dispatched so unbelievably quickly, package is secure and always delivere... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

LashArt – shop online for high quality, professional lashes and all your eyelash extension products from manufacturers including Wonderlash, Noir Volume, Volume Express, Cashmere and many more. We create seriously cool innovations for born artists – Like you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

One of the best!@

I always order all my lash and brow products from this company and I've always received excellent service, plus the products are incredible! Wouldn't buy anywhere else for my stock for my salon. Tracy @Theglambar_newmilns

21 February 2025
Unprompted review
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Reply from LashArt

Hello Tracy! Thank you so much for such a great review! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you always enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Great products!

5 February 2025
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Reply from LashArt

Hello Dagmara! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Always packaged well and arrives in…

Always packaged well and arrives in good time. Products are great quality

20 January 2025
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Reply from LashArt

Hello Debbie! Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put towards customer orders. And thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

Quick service

Quick service, good products.

27 January 2025
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Reply from LashArt

Hello Rosalyn! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 5 out of 5 stars

Great service thanks

Great service thanks

31 January 2025
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Reply from LashArt

Hello Helena! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

The sample kit was perfect for trying…

The sample kit was perfect for trying out the lash lift products.

27 January 2025
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Reply from LashArt

Hello Laura! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 1 out of 5 stars

Not really good experience as I brought…

Not really good experience as I brought the product for the first online there's no enough reliable information given as it shown in the picture I did not get all the product which I need I selected the options as the options were only 3option which you think that is extra you have to choose. It was very miss guidelines not sure what will you get. When I received the parcel there wasn't the product I wanted still. Not great experience.

9 January 2025
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Reply from LashArt

Hi Devyani! Thank you for bringing this issue to our attention. All items included in our kits are listed in the desciption below the photo and are explained as to which items are recieved based upon the options chosen. We apologise if you found this listing to be confusing and understand how frustrating that must be. Our team have been in touch and look forward to hearing from you.

Rated 5 out of 5 stars

Excellent company with a great range of…

Excellent company with a great range of high end products at a reasonable price. Easy ordering and quick delivery.

20 January 2025
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Reply from LashArt

Hello Joanne! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

Very quick delivery and excellent…

Very quick delivery and excellent products thank you I’ll be ordering again

10 January 2025
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Reply from LashArt

Hello Lauren! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Highly recommend

Brilliant customer service and fantastic products.

7 January 2025
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Reply from LashArt

Hello! Thank you for your lovely feedback. We are glad to hear your praise for our customer support team and that they provided a pleasant experience. Thank you for being a loyal customer for such a long time!

Rated 5 out of 5 stars

I love them 💗

I love them 💗

14 January 2025
Unprompted review
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Reply from LashArt

Hello Victoria! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

Airlift lash lift is fantastic

Airlift lash lift is fantastic! I get such great results for my clients. The products are so easy to use, and I love the airless pump bottles. They make sure to keep the product fresh, and you can easily get every last drop. The kits offer amazing value for money.

2 January 2025
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Reply from LashArt

Hello Kristie! Thanks for taking the time to share your prestiged opinion on LashArt. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to hear from you again and we will ensure you enjoy the same quality of service as the first time.

Rated 5 out of 5 stars

Best glue ever

Best glue ever! Have tried so many. This is a game changer

2 January 2025
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Reply from LashArt

Hello Ava! We really appreciate you taking the time to share your feedback. We're glad you love the Extreme Adhesive and are getting great results. We hope you'll visit us again soon!

Rated 5 out of 5 stars

Fast service and seemingly very good…

Fast service and seemingly very good product. Bought after badly performed, frazzled lashlift.

23 December 2024
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Reply from LashArt

Hello Judy! We are a great company as we have the best customers! And we’ve figured out what makes our customers happy, from fast dispatch to useful information and high quality products. Honestly, we are there to help with whatever you require.

Rated 5 out of 5 stars

The best

The best lashes I’ve used for my clients and last longer than others

20 December 2024
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Reply from LashArt

Hello Tracey! We are happy to hear that you got exactly what you desired out of your experience with us at LashArt. Thank you for your kind words and we look forward to your next purchase!

Rated 5 out of 5 stars

Amazing

Honestly so quick delivery and such a lovely gift set

19 December 2024
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Reply from LashArt

Hi Nikki! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Rated 2 out of 5 stars

Ordered the fairy fix extreme lash glue…

Ordered the fairy fix extreme lash glue sample to see how it is as it says in description 0.5-1sec drying time, received it only for the card it comes with to say 1-2sec drying time. So was waste as i already have the 1-2sec one

10 December 2024
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Reply from LashArt

Hello Louise! Thank you for your feedback. Our Extreme adhesive is 1-2 second drying time. We recommend our Elite Flexi if you are looking for an adhesive with a quicker drying time.

Rated 4 out of 5 stars

Would recommend

I’m supper allergic to eyelash glue. This is the first glue I didn’t have a reaction to. Not one bit. The only downside is that the lashes don’t last very long. With this glue ideally you will need an infill every week. But very happy that I didn’t have a reaction.

5 December 2024
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Reply from LashArt

Hi El! Thank you for your feedback! If you'd like to discuss how we could've made your experience a 5 star please call or email us! We hope to see you again.

Rated 5 out of 5 stars

quick delivery and i love the product

quick delivery and i love the product

3 December 2024
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Reply from LashArt

Thank you Sami! We really appreciate the kind comments. A pleasant experience at LashArt is what we provide for all customers and I am glad you experienced the same.

Rated 3 out of 5 stars

I ordered few times but I have to say…

I ordered few times but I have to say that glue doesn’t work.

2 December 2024
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Reply from LashArt

Hi Anh! Thanks for the feedback. I am sorry that we were just average, LashArt work very hard to make customers happy. If you would like to discuss further please contact us at customersupport@lashart.com. I look forward to hearing from you

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