LaserCube Reviews 351

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, often describing the product as amazing and a masterpiece of ingenuity. Customers are highly satisfied with the quality of the product, noting its efficiency, compactness, and powerful capabilities. Many appreciate the excellent hardware, software, and support, finding the device easy to set up and run, even for beginners. The purchasing process and communication are frequently highlighted as amazing, with quick responses and expectations being over-delivered. However, some customers also noted that the user experience was not always satisfactory, particularly for beginners, due to fast-paced tutorials and a lack of intuitive design for casual home use. A few other people also felt that the product was noisy, the activation process messy, and the visual effects, such as the equalizer, were not as impressive as expected.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing their love for the Lasercube's... See more

Quality

People report positive experiences with quality, with many describing the laser as incredible, amazing, and a... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup and powerful... See more

Service

Customers had positive experiences with service, highlighting great support and communication. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Laser Cube is an amazing Light with Endless Capabilities. If Only they could include some sort of Instruction Manual or Online Course on how to Operate this Awesome peace of Equipment. It would... See more

Company replied

Rated 4 out of 5 stars

I'm still learning. What i didn't like was the the custom fee, I didn't expect it. Never mind. I am still figure out why sometime it doesn't connect to the mobile phone and why the feature on the... See more

Rated 4 out of 5 stars

The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment. But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nn... See more

Rated 5 out of 5 stars

The Leser Cube 7.5 W ultra is indeed a masterpiece of ingenuity. It’s basically a laser light show in a box you can take anywhere. Highly recommend, but definitely not the sort of thing you would buy... See more


Company details

  1. Stage Lighting Equipment Supplier
  2. Laser Equipment Supplier

Written by the company

LaserCube is an all-in-one laser display system that fits inside a 1.7 kg, 10cm cube. The 3-hour battery makes it perfect for both house parties and the outdoors. It’s super easy to connect and just works!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

It’s mind blowing

It’s mind blowing. The interface is very user friendly and tutorials are easy to understand. Love these beasts and accessories

Fariheen from Oiyaa

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Superb Products & Service

Superb Lasers - The Best Quality.
Fast Shipping
Customer Service 2nd to none.
I have been a customer for 3 years now.

23 July 2023
LaserCube logo

Reply from LaserCube

Thank you for your continuous support!

Rated 4 out of 5 stars

perfect product!

perfect product!
only the delivery with fedex was painstaking

7 June 2023
LaserCube logo

Reply from LaserCube

Thank you! Unfortunately, we have no impact on the giant as FedEx is. Anyway, we will do everything to improve the shipping experience.

Rated 3 out of 5 stars

Service was good

Service was good, but the Lasers disconnect often and the quality of the beams is not as crisp as promoted.
The software is good but takes 1,7 GB

23 May 2023
LaserCube logo

Reply from LaserCube

Hello Martin,
thank you for your review! We are doing our best to keep our users satisfied, so your feedback is really important to us.
Regarding the lasers disconnection - did you faced that issue using WI-Fi only? or via LAN connection too? Wi-FI connection may be interrupted by other network devices around and these interferences can be decreased by changing wifi channel in lasercube's firmware settings. If you don't know how to do that, contact us via WhatsApp messages: +44 808 1960609 or support@laseros.com

Rated 5 out of 5 stars

Worth every penny

Got our laser a month ago and customer service was great through that whole process. We finally used the laser for our first show this weekend and it was absolutely worth every penny. It totally elevated the visuals for our concert!! And very user friendly right out of the box.

19 May 2023
Unprompted review
LaserCube logo

Reply from LaserCube

Hi Brittany!
Thanks A LOT for such nice words! We are always super happy to hear that our customers are happy with the purchase. Have fun and don't forget to share some videos from the party! :D

Rated 4 out of 5 stars

Works easy and projects well

Works easy and projects well. If i could make the beams a bit thicker they would serve my purpose better. Indoors is good outdoors seems a bit light but if there is plenty of haze it serves my purpose. If there is a filter that makes beam thicker than the one that comes with it id be interested

15 April 2023
LaserCube logo

Reply from LaserCube

Hello! You should try to use focal 25cm lens - it will make beams a bit blurry, but also thicker. Anyway - we are happy to hear to know you're satisfied with your purchase! Have fun!

Rated 5 out of 5 stars

a cool product

a cool product makes it easy to experience Laser show possebilities next step with connection to touch designer and usb replacement for Ilda

regards

emil

16 April 2023
LaserCube logo

Reply from LaserCube

Thank you for sharing your feedback, really appreciate that!

Rated 5 out of 5 stars

Evenings of great fun

The service is outstanding, the product is exceptional. Evenings of great fun tinkering with Touchdesigner and the brilliant lasercube.

28 March 2023
LaserCube logo

Reply from LaserCube

Hello Ghita, thanks once again for your feedback and support!

Rated 5 out of 5 stars

The Whatsapp support is very reactive.

The Whatsapp support is very reactive.
The transport case and equipment inside are well designed.
The tutorials on the Wicked Lasers YouTube channel are very detailed, perfect for beginners.

3 April 2023
LaserCube logo

Reply from LaserCube

Hi Toki,

Thanks for sharing your thoughts and experience! We are happy to know that our efforts were worth it! Have fun!

Rated 5 out of 5 stars

An evidence: I will order other LaserCubes, sure and certain!

We ordered 2 times (3 LaserCube, with expander, etc ...) and are really delighted.
The characteristics of the LaserCubes indicated on the website correspond perfectly to what we were looking for.
We must add (and this is not the least important :), that we had a real follow-up of orders as well as a rare reactivity from the Wicked Lasers team, including for technical questions.
We especially thank Jarek, whose help has been fundamental and truly valuable.

5 April 2023
Unprompted review
LaserCube logo

Reply from LaserCube

Hi there!
Thank you so much for such a detailed and kind review, means a lot to us! We are doing our best from the beginning of the customer journey till the end (which actually doesn't exist because we are always available for help!). We will forward your appreciation to Jarek for sure!

Rated 5 out of 5 stars

Great experience

I really liked the fact that they informed me that the order was not complete and one week later i received the lens kit. Great product. I e-mailed the support and very quick i got a respond.

22 February 2023
LaserCube logo

Reply from LaserCube

Hello! Thank you for your kind words. We are doing our best to provide satisfying services and the best product ever! Have fun!

Rated 5 out of 5 stars

Quick shipping + trace…

Quick shipping with track and trace really good. And the lasercube are good packaged. I not get defect products all work 100%

24 March 2023
Unprompted review
LaserCube logo

Reply from LaserCube

Hi Joost, thank you for your review! Hope you'll spend a lot of fantastic nights with your LaserCube 😁

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