Laser Clinics UK Reviews 

My first time having cheeck fillers and i impressed the result as i expected,boosting confident of my self.the day and the following day i have no pain,bruices etc.thanks to the person who made it clear and done it to my face,i will definitely do it again.

Excellent service with very caring staff
Having a male Brazilian is not easy but the girls at Cambridge make the whole experience very enjoyable and are very caring. Many thanks to you all

I have been a regular customer at Laser Clinics UK and, unfortunately, my experience has been disappointing due to repeated poor communication.

I purchased a package of 10 laser hair removal sessions. At my previous appointment, the therapist told me she thought I had one session left. Before my most recent treatment, I said, "I think this is my last session," and was told my account would be checked afterwards. The treatment went ahead as normal, but only after it had finished was I told it was actually my 11th session and that I needed to pay. Had my account been checked before the treatment, I would have had the opportunity to decide whether I wanted to go ahead with a paid session. Customers have no access to their session balance and are expected to keep track themselves, while the clinic holds the records.

Unfortunately, this wasn't an isolated incident. On one occasion I was delayed because of a road traffic accident and called the clinic. I was told it was fine to continue to my appointment, but when I arrived I was informed there was only enough time to complete half of my treatment. If I'd been told that on the phone, I would have rearranged instead of travelling.

On another occasion, I arrived for my appointment only to be told it had been cancelled because a machine had broken down. I was told I had been called and a voicemail had been left, but I never received either.

The treatments themselves have been good, but the communication and customer service have let the clinic down. After these repeated issues, I feel very disappointed and hope Laser Clinics UK reviews its processes so other customers don't have the same experience.

I can’t thank you enough! I had pretty thick hair on my upper lip and chin, and the laser procedures finished it all. And Anna is amazing! She goes through all the details, she is kind and caring, and I would recommend her 100%. Thank you

I had my treatment with Carly today. She was very kind, asked me how my treatments had been so far and how much hair growth I'd had. She did the treatment very well. I'm very happy. I was made to feel welcomed and comfortable

Aimee

I’ve visited two other Laser Clinic sites and I will say this one is the best. Sherry has treated me twice, and both times she has taken the time to go through EACH SPOT. It’s amazing, the best results I have both have been with her. The others are also super attentive and respectful about the settings that you want etc. and they also do a great job, but Sherry is spectacular.

I had an appointment booked for a half-face laser treatment at the promotional price of £27.50. The clinic contacted me to reschedule because they advised that, due to the heatwave, it wouldn't be safe to have the treatment at that time. I completely understood and agreed to move my appointment.

Before rescheduling, I specifically asked if I could still pay the promotional price on the day of my new appointment, and I was assured that I could. However, when I attended the following week, I was charged £55, which was double the agreed price.

What upset me most wasn't the staff, as I understand they may not have control over expired promotions. It was the fact that I was told one thing and then something completely different happened. If the promotional price couldn't be honoured, I would have appreciated being told honestly rather than finding out at the payment desk.

I've been a loyal client of Laser Clinics for a long time, and this is the first time I've had an experience like this. It's very disappointing, and I hope this feedback helps ensure better communication with customers in the future.

I have already shared a review explaining how my experience with the Laser Clinics Milton Keynes branch left me over £300 out of pocket due to what I believe was dishonest and unprofessional handling of my case.
I also wanted to warn others about something else that I feel may have been helpful for me to know beforehand; Many negative reviews receive a response from the clinic saying they will get in touch to resolve the issue. In my experience, that never happened. Despite their public reply, I was never contacted, which left me feeling that the response was more about managing their online reputation than genuinely helping customers.

Based on my experience, I would encourage anyone considering spending money here to do their research first and proceed with caution. Unfortunately, I found the service disappointing, unprofessional, lacking in honesty, and lacking customer interest at the heart of it. I would not recommend it.

I would give laser clinic luton less than one star if there was an option.
This is the second time on this occasion but third or fourth time they have rescheduled my microdermabrasion facial since i have used their services.
I understand sickness happen but repeated episodes! They need medical care if sickness rate is that high.
They cannot provide this service and should be honest about it and just not sell this on their website. Is there no government company who looks at the standard of practice for this industry? I would like to report them to watchdog or something for their behaviour.

I have been going to Laserclinics for 3 years now. Recently, I have been with the same laser technician, Anna, she is so bubbly and very meticulous when doing the laser. I can really say that my hair growth has slowed down and i only go for maintenance! I highly recommend.

Some therapists are not professional because they do the treatment so quick that the pace of their hand movement is faster than the pace of the shots. Therefore, the shots don't lie stuck to each other, and the body is not fully covered. However, some theropists do the treatment patiently and carefully to cover almost the whole body. I always feel concerned if a professional theropist is going to do my treatment or an unprofessional person.

Monica at the Arndale branch is amazing at her job and very kind

There's one thing I'm missing; if it were available, everything would be perfect. I would appreciate it if you could provide an interpreter, especially for Arabic, as many of my friends and I struggle to communicate due to the language barrier when visiting the center. 😓 Thank you.

This is a scam company. everyone writing positive reviews is only part way through their treatment or shortly completed. It is only after a year that you realise the results are 100% temporary. This is , as another reviewer has said, due to deliberately using low settings. If you ask the technicians about settings they have a company fed standard response: "it is in line with our company's processes". Or "we're not allowed to discuss the settings with clients". Both responses were given to me when I attended.

I paid £2000 for full body laser. The results should be at least 80% lasting for 10 years. But after 1 year the hair is visible everywhere. It is patchy but this is also down to poor technique by staff. Ive written a review before. One technician was great, the others hit and miss when it came to ensuring all areas were covered.

Why I call it a scam is because they also failed to honour the full package!! I didn't get all of my sessions. I have written a formal complaint before and with an initial promising reply I then heard NOTHING for a year. Please find another REPUTABLE clinic and stay away from laser clinics UK!

I was seen by Courtney. She was very informative about my situation and what treatments would be best suited for my skin. She was also really friendly and made the consultation comfortable for me to express my skin concerns.

Staff are very welcoming upon arrival, the environment is very sanitary and relaxing. Dominica was very friendly, made me feel
Very comfortable and explained the whole process so that i understood the whole process and equipment being used. Definitely will be back again :)

Simran made me extremely comfortable and was so informative throughout the session! She was very helpful and understanding throughout the session!

Farah was a lovely professional clinician

Emma is super professional and she makes you very comfortable

Really best clinic in UK. Highly recommended