La Residence Interiors Reviews 

430
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning furniture quality, beautiful craftsmanship, and the wonderfully helpful team members available in the local showroom. People also genuinely love the professional delivery service, frequently noting that the hardworking staff take great care to assemble items and cleanly remove all packaging materials. However, some reviewers were not happy with communication details, finding it difficult to coordinate arrangements or manage paperwork with the representatives. Some consumers also experienced communication gaps, missing pre-delivery notifications entirely, or faced frustrating difficulties when trying to update their scheduled arrival dates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the beautiful appearance, solid... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrival times, professional... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the exceptional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing showroom personnel and delivery... See more

Service

Consumers find service to be of exceptional quality, frequently praising the highly professional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more

Company replied

Rated 5 out of 5 stars

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ev... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is... See more

Company replied


Company details

  1. Furniture Store

Written by the company

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

430 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(430)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Friendly & efficient .
Brilliant that they unpacked my item !
Also I could tack the arrival

7 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Kay,

Thank you so much for your kind feedback. We are really glad to hear you found the service friendly and efficient. It’s great to know the unpacking and tracking features made your experience even smoother. We truly appreciate your support and hope to assist you again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

They couldn’t have been better

They couldn’t have been better. So polite. Delivered my chairs with care. Took all the packing cases away md brought the chairs into the house.
Delighted customer.
My review was about the delivery. The service I had from La Residence was also great. The help I had in the showroom couldn’t have been better . Lots of time and helpful advice. Would certainly recommend them.

7 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Pamela,

Thank you so much for your kind words. We are absolutely delighted to hear how pleased you were with both the delivery and your overall experience.

It is so wonderful to know our delivery team took such great care and made everything easy for you, and that you felt well looked after in the Showroom too. Providing helpful advice and a smooth, professional service from start to finish is exactly what we aim for.

Your recommendation means a great deal to us—thank you once again for taking the time to share your feedback. We hope you enjoy your chairs for many years to come.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Fantastic service & really lovely…

Fantastic service & really lovely furniture.

2 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Louise,

Thank you so much for your kind words. We are delighted to hear you are happy with both the service and the furniture. It means a lot to us, and we hope you enjoy your pieces for many years to come. We look forward to welcoming you back again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Great service & Delivery.

Great service & Delivery.
Love the Table and chairs.
All round 5*
A big thank you.

2 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Peter,

Thank you so much for your kind words.

We are delighted to hear that you love the table and chairs and that everything met your expectations. It’s great to know our service and delivery made a positive impression too.

Your feedback really means a lot to us. If there is ever anything else we can help with, please don’t hesitate to get in touch.

Thanks again for choosing us.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful and very well made table and…

Beautiful and very well made table and chairs. Great customer service and delivery. Highly recommended.

1 April 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Jane,

Thank you so much for your kind words. We are thrilled to hear you love your table and chairs, and that you had a great experience with our service and delivery. Your recommendation means a lot to us.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Fast delivery and good quality

Fast delivery and good quality.
Very happy

26 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Vjollca,

Thank you for your kind words. We are really glad to hear you were happy with the fast delivery and quality. We appreciate your support and look forward to serving you again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Orfer to delivery first class

From order to delivery - very well managed.
Clear info on what is in stock and a very acceptable delivery timescale.
Delivery today was excellent. Kept informed days before and day before and on the day - of delivery time. Delivery team of 2 were excellent in every way possible, unpacking, assembling and taking away packaging without even asking. And courteous and respectful. Oh and not to forget, quality of furniture ( 2nd order of armchairs) vvg!

31 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Julie,

Thank you so much for your kind and detailed feedback.

We are delighted to hear that your experience—from order through to delivery—was so positive. It’s great to know that the stock information and delivery timescales met your expectations, and that our communication kept you well informed every step of the way.

Your comments about the delivery team will be especially appreciated. We are proud of the care they take, and it’s wonderful to hear they made such a strong impression with their professionalism, courtesy, and attention to detail, I will pass this on to them.

We are also so thrilled that you are happy with the quality of your armchairs—especially as a returning customer. That really means a lot to us.

Thank you again for your support, and we look forward to assisting you with your next order.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful Furniture

Beautiful Furniture. Friendly and professional customer service.

24 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Anna,

Thank you so much for your kind words. We are delighted to hear that you love the furniture and had a positive experience with our team.

Providing beautiful pieces along with friendly and professional service is exactly what we strive for. We truly appreciate your support and look forward to welcoming you again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Console table lovely

Console table lovely, great service as always.

24 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Mrs Toward,

Thank you so much for your kind words. We are really glad you love the console table and you had such a great experience with us. We truly appreciate your support and look forward to welcoming you again soon.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

REPEAT CUSTOMER FRIENDLY SALES STAFF…

REPEAT CUSTOMER FRIENDLY SALES STAFF GREAT DINING TABLE AND CHAIRS LOOKS AMAZING GOOD QUALITY DELIVERY SERVICE USED

18 March 2026
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Reply from La Residence Interiors

Dear Lee,

Thank you so much for your kind words. We are so delighted to hear that you found our team friendly and helpful, and that you are pleased with your Dining Table and Chairs. It’s great to know the quality and delivery service met your expectations.

We do hope you enjoy your new furniture for many years to come. We look forward to welcoming you back again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Top quality product & delivery

Our new dining chairs are beautifully made using high quality materials and feel luxurious. Delivered bang on time and delivery guys were very helpful & friendly.

18 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Andrew,

Thank you so much for your kind words. We are delighted to hear that you are so pleased with the quality and comfort of your new Dining Chairs. It's great to know that the delivery arrived on time and that our team made such a positive impression. We really appreciate your feedback and hope you enjoy your chairs for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great communication and product and…

Great communication and product and delivery. Thank you.

17 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Katie,

Thank you for your kind words. We are really pleased to hear you were happy with the communication, product, and delivery. It means a lot to us, and we really appreciate your support.

We look forward to helping you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Definitely recommend

Definitely recommend
Furniture is lovely
Delivery fast
Great experience
Thank you La Residence Interiors.

10 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Susan,

Thank you so much for your kind recommendation. We are delighted to hear that you love the furniture and that the delivery was fast. It means a lot to the LRI team that you had a great experience with us.

Thank you for choosing LRI, we hope you enjoy your furniture for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars
La Residence Interiors logo

Reply from La Residence Interiors

Dear Robert,

Thank you for your kind words, we are so pleased you found our service polite, efficient and timely. We greatly appreciate your feedback it means a lot to us.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Wonderful chairs and service

Wonderful chairs and service

6 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Angela,

Thank you for your kind words. We are so glad to hear that you are happy with the chairs and the service. It was a pleasure assisting you, and we truly appreciate your support. We hope you enjoy the chairs, and please don’t hesitate to contact us if we can help with anything else in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Very good

Very good. Great product.

5 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Matt,

Thank you for your kind review. We are so glad you are enjoying your Ottoman and appreciate you taking the time to let us know.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Absolutely thrilled!

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I?
I am absolutely delighted with it and it looks fantastic in our lounge with our new suite. Customer service first class and the delivery as promised. Well done and so courteous.
Also, the delivery guys were rather nice too....if they'd hung around long enough they would have been adopted!

4 March 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Lesley,

Thank you so much for your wonderful review.

We absolutely loved reading about your “shall I, shan’t I” journey — and we are thrilled that you decided to go for it. It is great to hear that your Ottoman looks so perfect in your lounge.

Your kind words about our Customer Service and Delivery Team truly mean a lot to us and we pride ourselves on making the whole experience smooth and enjoyable from start to finish, so it’s lovely to know we delivered on that promise.

Thank you again for taking the time to share your experience. We look forward to helping you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Another successful delivery with this…

Another successful delivery with this amazing company. From customer service to the delivery. Always so friendly and professional. First class company ⭐️

27 February 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Claire,

Thank you so much for your lovely feedback.

We are absolutely delighted to hear that you had another successful delivery from us. We always aim to provide a friendly, professional, and first-class experience every step of the way.

Your continued support truly means a lot to us, and we look forward to helping you again in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Our new dining table arrived ver

Our new dining table arrived very quickly and it is just what we wanted! The quality is good and I hope it will give us endless pleasure.

19 February 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Sally,

Thank you so much for your kind feedback. We are delighted to hear that your new dining table arrived so quickly and that it is exactly what you were looking for. It is wonderful to know you are happy with the quality, and we truly hope it brings you many years of enjoyment and memorable moments. If there’s anything else we can help with, please don’t hesitate to get in touch.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Beautiful dinning chairs

Beautiful dinning chairs, so comfortable and fit perfectly with the dinning table. So happy and would highly recommend.

19 February 2026
La Residence Interiors logo

Reply from La Residence Interiors

Dear Deborah,

We are absolutely delighted to hear that the dining chairs are not only beautiful but also comfortable and a perfect match for your dining table. It means a lot to us that you are so happy with your purchase.

Thank you for your recommendation — we truly appreciate your support and look forward to helping you again soon.

Kind regards

The La Residence Interiors Team

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