La Residence Interiors Reviews 

432
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning furniture quality, beautiful craftsmanship, and the wonderfully helpful team members available in the local showroom. People also genuinely love the professional delivery service, frequently noting that the hardworking staff take great care to assemble items and cleanly remove all packaging materials. However, some reviewers were not happy with communication details, finding it difficult to coordinate arrangements or manage paperwork with the representatives. Some consumers also experienced communication gaps, missing pre-delivery notifications entirely, or faced frustrating difficulties when trying to update their scheduled arrival dates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the beautiful appearance, solid... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrival times, professional... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the exceptional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing showroom personnel and delivery... See more

Service

Consumers find service to be of exceptional quality, frequently praising the highly professional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... See more

Company replied

Rated 5 out of 5 stars

The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - very professional - thank you. Unpacked items in lorry, put table together on a mat which they brought with them - and took away all packaging. Best delivery experience I’ve ev... See more

Company replied

Rated 5 out of 5 stars

Fabulous shop with great ladies. Tina and the other lady (sorry forgot her name) were so very helpful and didnt rush us making our decision. We were made a lovely cup of coffee too. The sideboard is... See more

Company replied


Company details

  1. Furniture Store

Written by the company

La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

432 reviews

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4.8

All reviews

(432)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Ordering process was easy & straightforward, delivery was on the date agreed. The delivery experience was great. The guys were brilliant, very helpful, respectful & professional. I am delighted with my new dining table, thanks La Residence I will be ordering from you again very soon, beautifully crafted furniture!

21 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Liz,

Thank you so much for your wonderful feedback. We are thrilled to hear that you had a smooth ordering and delivery experience, and that our team made such a positive impression. It’s fantastic to know you are enjoying your new dining table. We truly appreciate your kind words and look forward to welcoming you back to La Residence Interiors soon.

Kind regards


The La Residence Team

Rated 5 out of 5 stars

Very good service

Very good service

21 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Karen,

Thank you for your kind words. We are delighted to hear you had a positive experience and look forward to helping you again.

Kind regards


The La Residence Interiors Team

Rated 1 out of 5 stars
La Residence Interiors logo

Reply from La Residence Interiors

Dear Charles

Thank you for your feedback, and please accept our sincere apologies for the error with the fabric of your item. This is certainly not the experience we aim to provide, and we fully understand how frustrating this must have been.

Our delivery company has confirmed that they have sent you a delivery date for the correct item, and we hope this resolves the issue quickly for you.

Once again, we are so sorry for the inconvenience caused and appreciate your patience and understanding.

The La Residence Interiors Team

Rated 5 out of 5 stars

Very pleased with our table

Very pleased with our table, it looks fantastic, is well made and is quite the statement piece.

17 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Steve,

Thank you so much for your wonderful feedback. We are thrilled to hear that you are pleased with your table and that it’s making such a statement in your space. Knowing it meets your expectations in both craftsmanship and style truly means a lot to us.

Kindest regards

The La Residence Interiors

Rated 5 out of 5 stars

Easy to buy from the web site

Easy to buy from the web site
Quality of the product excellent

12 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Rose Marie,

Thank you so much for your wonderful feedback. We are delighted to hear that you found our website easy to shop from and that the product quality exceeded your expectations. Your satisfaction means a lot to us.

Kindest regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Samples arrived as and when expected

Ordered some samples. They arrived as and when expected.

12 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Adrian,

That’s great to hear! I’m glad the samples arrived on time as expected.

Kind regards

The La Residence Interiors Team

Rated 3 out of 5 stars

Disappointed with colour of cushion, not as expected.

I ordered a "Barcelona" cushion and while I think the cushion is well-made and it was sent very quickly, I was very disappointed in the colour which seems quite different from that in the photo. It is described as teal and looks very vibrant in the website photo. While I appreciate that teal is a green colour, it normally has blue in it and the photo does indicate this. In reality, the colour is what I would describe as a sage green, not teal, and not as bright as that shown in the photo. I will keep the cushion although I will use in another room, rather than the one I intended to use it in. I generally get the impression that this company is very reliable but I think they need to have a more accurate photo for this particular cushion.

4 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Anne

Thank you for taking the time to share your feedback about the “Barcelona” cushion. We’re very sorry to hear that the colour did not meet your expectations.

We refer to this cushion as Teal as this is the name provided by our supplier. However, we completely understand that colours can appear differently in photos and may vary slightly in tone depending on lighting and screen settings.

We do apologise if you feel the cushion is not as described. If you would prefer to return the cushion, we would be more than happy to provide you with a prepaid returns label and arrange for the cushion to be collected from you. Once received, we will issue a full refund.

If you would like to return the cushion, please contact a member of our Sales Team who will be happy to arrange this for you

Kind regards
The La Residence Interiors Team

Rated 5 out of 5 stars

Brilliant very happy with the service…

Brilliant very happy with the service and product

6 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Patricia,

Thank you so much for your kind feedback. We are delighted to hear that you are happy with both our service and product. It’s always a pleasure to know we have met your expectations — we really appreciate your support.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Excellent from start to finish

Excellent communication, really precise delivery time and able to track progress of the ETA. The guys were very professional, unpacked the furniture, placed everything carefully in the room. Brilliant service, thank you

5 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Tracey,

Thank you so much for your kind words. We are thrilled to hear that our team provided a smooth experience and handled everything with care. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to the team. We look forward to assisting you again in the future.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

First Class all round!

The table and bench are beautiful. The delivery was the best I’ve ever had, the two gentlemen were absolutely brilliant! Polite, friendly, professional, a real pleasure to deal with. I will definitely be buying from La Residence again.

5 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Tracy,

Thank you so much for your wonderful feedback. We are delighted to hear that you love your new table and bench, and that our delivery team made such a great impression. We’ll be sure to pass your kind words on to them. It’s fantastic to know you had such a positive experience, and we look forward to welcoming you back to La Residence Interiors again soon.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

lovely table

lovely table, delivered and set up, no waste. Great price too.

3 November 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Peter,

Thank you so much for your kind words. We are thrilled to hear you’re happy with your table and the setup. Enjoy your new piece, and we really appreciate your support.

Kind regards


The La Residence Interiors

Rated 5 out of 5 stars

Exquisite

Exquisite, beautifully crafted furniture, second to none on the market.
Delivery was prompt, friendly and professional

23 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear James,

Thank you so much for your wonderful feedback. We are delighted to hear that you are pleased with the quality of our furniture and the delivery service. It means a lot to know our craftsmanship and care made a great impression. We truly appreciate your support and hope you enjoy your new furniture for many years to come.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great company loved my tray it looks…

Great company loved my tray it looks fantastic

23 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Michele, Thank you so much. We are thrilled to hear you love your tray — we really appreciate your kind words and support.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Happy and will continue to use Le…

Happy and will continue to use Le Residence in the future

22 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Jeni,

Thank you so much for your kind words. We
are thrilled to hear you are happy and will continue to use us, we look forward to assisting you in the future.

Kind regards


The La Residence Interiors Team

Rated 5 out of 5 stars

Quick delivery and kept us informed…

Quick delivery and kept us informed about arrival time

22 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Alan,

Thank you for your feedback. We are glad to hear that the delivery was quick and that our updates on the arrival time were helpful.

Kind regards


The La Residence Team

Rated 5 out of 5 stars

Another great furniture delivery by the…

Another great furniture delivery by the lovely white glove gentlemen . So glad I bought 2 more chairs … thank you .

22 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Kathrin,

Thank you so much for sharing your experience.
We are so thrilled to hear that our white glove team made your delivery seamless and that you are loving your new chairs. We truly appreciate your support and hope they bring you comfort and style for years to come.

Kindest regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Five stars well deserved!

I was very impressed with the helpful information given to me when I rang about the oatmeal linen ottoman.The member of staff that I spoke to really went out of her way to enable me to make a decision.I felt that she was genuinely interested and pleased to be of assistance.

17 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Lizanne,

Thank you so much for your lovely feedback about your recent experience with us. We are delighted to hear that our team member was able to assist you and provide the information you needed about the Oatmeal Linen Ottoman.

We always aim to offer genuine, friendly, and knowledgeable service, so it’s wonderful to know this came across during your call. I’ll be sure to share your kind words with the team — it will mean a lot to them.

Thank you again for taking the time to share your experience, and we hope you enjoy your new Ottoman.

Kindest regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great customer service easy to order prompt delivery

Absolutely excellent order made everything easy and the product is better than what I expected

17 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Serena,

Thank you so much for your wonderful feedback. We are thrilled to hear that everything went smoothly and that the product exceeded your expectations. We truly appreciate your support and look forward to seeing you again.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Truly wonderful experience with La…

Truly wonderful experience with La Residence Interiors. The level of service we received was outstanding and I honestly cannot recommend them highly enough. Fabulous!

16 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Anthony,

Thank you so much for your wonderful feedback. We are absolutely delighted to hear that you had such a positive experience with La Residence Interiors. Your kind words mean the world to our team, and we are so pleased you are happy with both our service and products.

We truly appreciate your recommendation.

Kind regards

The La Residence Interiors Team

Rated 5 out of 5 stars

Great service great furniture great…

Great service great furniture great delivery

14 October 2025
La Residence Interiors logo

Reply from La Residence Interiors

Dear Senga,

Thank you so much for your kind words. We are thrilled to hear that the delivery went smoothly and that our team provided a positive experience. We truly appreciate your feedback.

Kind regards

The La Residence Interiors Team

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