Laptopbatterydirect Reviews 

520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and efficient service, often noting that products arrived faster than expected and were well-packaged. Many people appreciate the quality of the products, especially the batteries, which are reported to work perfectly and often come with helpful installation tools. The ease of ordering and the clear communication regarding shipping updates also contribute to a positive customer experience. However, some reviewers were not happy with receiving defective batteries or experiencing premature battery degradation, despite advertised warranties. A few other people also felt that customer service was unhelpful when issues arose, particularly regarding warranty claims and return processes, with some mentioning difficulties with return addresses and communication.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quick delivery and the... See more

Quality

People report positive experiences with quality, noting that batteries function well, work as advertised, and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the speed and... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting that they found and ordered... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and first-class.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

Purchased 11.25V 45.3Wh replacement battery, Acer AP1505L, There was no issue locating the required battery on the web site or with placing the order, it was delivered in reasonable time, the tracking... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

520 reviews

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No recent history of asking for reviews

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4.6

All reviews

(520)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, well packaged and includes the tools for the job. Very happy so far.

1 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear the battery arrived quickly and well-packaged, and that the included tools made the process easier. If you have any more questions or need assistance down the road, don't hesitate to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great value, package and works!

Replaces the battery of the Thinkpad L13 Yoga from my kid's high schooling, to extend its usable life well into uni. The price is good. The part fits. It's even packaged with a few tools to help with installation - complete with a plastic wedge/pry tool to open the notebook case without scratching it. So thoughtful! The website is very good, with a search engine which helps ensure the correct part is purchased. I am going to purchase a 2nd battery for the other L13 Yoga notebook.

1 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed review! It’s awesome to hear that the battery worked perfectly for your kid's Thinkpad L13 Yoga and that the packaging and tools made the installation process easier. It's great that you're considering buying a second one for the other laptop—sounds like a solid plan! If you need any help with your next purchase, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick and good service from Laptopbatterydirect

Ordered a new battery for my surface laptop. Item was posted and arrived quickly. The plastic tools supplied came in handy for prising open the unit however the Torx screwdrivers supplied while a nice idea didnt actually fit the screws in the laptop. Luckily I had my own set which I used. It's certainly a tedious job to replace a battery in these surface laptops but I did it successfully and everything is working as expected.

23 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for the detailed feedback! We're glad to hear that your order arrived quickly and that the plastic tools were helpful during the battery replacement. Sorry to hear the Torx screwdrivers didn't quite match—Surface laptops can be tricky like that. Great job handling the replacement yourself—it’s no small feat with those models! Happy to hear everything is working well now.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good quality and value for money product

Good quality product, delivered promptly at a competitive price

12 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback!
We’re glad to hear that you’re happy with the quality of the product and the prompt delivery. We strive to offer great value, so it’s wonderful to know you found our price competitive. If you need any further assistance or have any questions, don’t hesitate to reach out.

Looking forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

An A1 service

An A1 service. Posted from within Australia, order was promptly acknowledged, the item was well packaged & arrived within the time frame quoted. The tiny tools are a thoughtful inclusion. The battery appears to be a quality item with a warranty & at a good price.
I had difficulty getting the battery to seat properly but over the course of several emails & photos exchanged we sorted it out. Thank you, Lily. I am impressed & would not hesitate to use again & would recommend.

10 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful review!

We’re thrilled to hear that you had a positive experience with our service, from the quick delivery to the thoughtful inclusion of tools. We're also glad that we could assist you in resolving the issue with the battery seating properly.

Your satisfaction means a lot to us, and we truly appreciate your kind words about our team, especially Lily. We’re happy that you’re pleased with the battery’s quality and the warranty.

Thank you for recommending us! We look forward to serving you again in the future. If you ever need any further assistance, don’t hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Lenovo Yoga battery replacement.

Ordered a replacement battery for my lenovo yoga. The package arrived within a few days. Identical part number to OEM. Tools provided with the battery work perfectly to get access to and remove/replace. Couldn't ask for anything more.

10 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your great feedback!

We’re thrilled to hear that your Lenovo Yoga battery replacement went smoothly and that the tools provided made the process easier for you. It’s always our goal to offer a hassle-free experience with quality products, and we’re happy that we met your expectations.

If you ever need assistance again, don’t hesitate to reach out. We’re here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Arrived in good order well packaged and…

Arrived in good order well packaged and works just fine ....

9 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback!

We're glad to hear that your order arrived safely and is working perfectly. If you ever need anything else, feel free to reach out. We appreciate your business and look forward to serving you again!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Laptop battery delivered quickly

Laptop battery was delivered quickly as promised. Also included a 'pick' fo assisting with removing the laptop cover and some tools for removing the battery. Battery works as expected. Very plased.

8 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your kind review!

We're thrilled to hear that you had a great experience with your order and that the battery is working as expected. We're also glad the tools and 'pick' were helpful for your installation. If you ever need anything else in the future, we’ll be here to assist!

Thanks again for choosing us, and we look forward to serving you again!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast delivery great price.

Fast delivery great price.
Battery installed by me very easily

8 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your great feedback!

We're so glad to hear that the delivery was fast and that the installation was easy for you. If you need any further assistance in the future, don't hesitate to reach out. We appreciate your business!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Asus laptop battery

Ordered my Asus battery on Sunday and received it on the thursday. Installed battery the same evening and have been using it since. Battery is strong and actually seems better than the original battery that came with computer. Very satisfied with my buy. Thank you "laptop battery direct" for a quick and easy transaction. Highly recommended.

3 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear that your Asus laptop battery arrived promptly and is performing even better than the original. It's great to know the installation went smoothly and you're satisfied with the results.

Your recommendation means a lot to us! If you ever need anything else in the future, don't hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great business and absolutely recommended

For the first time in my life I was hoping you would follow up for a review. I ordered on your excellent website on Wednesday and it arrived this morning Friday early, it is now in my laptop and fully charged.not enough adjectives to describe what a wonderful experience this was. You should be PROUD!! All businesses should model themselves on you excellence in running a business. I will definitely recommend.

4 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your incredibly kind and heartfelt review! We're truly touched by your words and thrilled that your experience—from ordering on Wednesday to the speedy Friday delivery—was seamless. It's especially rewarding to hear the battery is already installed and working perfectly in your laptop.

Feedback like yours inspires our team to keep delivering this level of service. We’re honored by your recommendation and will absolutely share your praise with everyone here.

Warmest thanks again for choosing us. You’ve made our day!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Foolproof ordering, great service

Ordering is foolproof as the website is very clear about which battery is required for a specific computer including the difference between one and two hard drives. Delivery was prompt and the packaging sturdy and intact.
The pricing is good at less than half the cost of the original. My experience with generic batteries is that lifespan in compatible with original and sometimes a little better than OEM. Will have to wait 3 years to see.
The installation process is easy, however clear instructions are also provided in the email notification.
Tools are also provided.
Thanks for great service.

4 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed and thoughtful review! We're delighted to hear that our website made it easy to find the right battery for your specific computer configuration, and that the delivery, packaging, and pricing met your expectations.

We're especially glad the installation process was straightforward with the provided tools and instructions. Your point about the lifespan of generic batteries being comparable (or even better) than OEM is valuable feedback—we strive to maintain this standard.

We appreciate your trust and look forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Decent price and quick delivery

Lenovo Carbon X1 battery. Decent price for a 3rd party battery, with very quick shipping (3d). Very happy with the transaction.

3 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Glad to hear it went well! A good price and fast delivery always make the experience better — enjoy your Lenovo Carbon X1 running strong with the new battery!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick, easy, Brilliant

Quick and easy checkout with quick delivery. Had to expand one of the mounting holes on the battery, other than that, perfect fit! Exact specs otherwise. Will definitely keep this site as a favourite.

3 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that your checkout and delivery experience was quick and hassle-free. It's great that the battery matched the exact specs and required only a minor adjustment for a perfect fit.

We appreciate you choosing us and are honored to be your go-to site for future needs. If you ever require assistance or have questions, don't hesitate to reach out.

Thanks again for your trust!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Was very happy that I can get a laptop…

Was very happy that I can get a laptop from laptop battery direct for a good price and with fast postage.
when everybody else wanted at least $70 to $80 dollars more.
I know where to go when I need another battery.
Thanks guys

20 March 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

It’s great to hear that you found a good deal with fast shipping! If you ever need another battery, you know where to go. Thanks for sharing your experience!

Best regards,
laptopbatterydirect.com.au Team

Rated 1 out of 5 stars

Sparked Fire after 2 months!

I replaced my original Razer battery to extend the operating time but after installing this battery it ignited in the chassis after less than 3 months with standard use. The fans stopped running and moments later I saw a small fire in the machine and white smoke from the fans. I had to run outside immediately and leave it. I really wish this wasn't the case, and thankfully the motherboard wasn't damaged. I now use it without a battery, and disposed of that one immediately. I also spoke to my local PC store and they have bought non OEM batteries before multiple times for customers and they say they also only lasted a matter of months. I would never do again based on the electrical fire - which could of happened when I was away from home! My Pets might have been caught in a fire and house gone up. NOT a fake review.

4 January 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We are deeply concerned about your experience and take this matter extremely seriously. Battery failures of this nature are completely unacceptable and require immediate action.
Please provide your email address and our team will contact you within 2 hours to collect details (e.g. date of purchase, condition of use) to determine the root cause.
On behalf of the entire company, we sincerely apologize. This incident was not up to our standards and we are committed to making it right for you. Your safety is our top priority.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Purchased an upgrade battery for MSI…

Purchased an upgrade battery for MSI c12m modern 14". Originally had the 39.3Wh battery and upgraded to the 52.4Wh. Great price, quick postage and works great.
Just have to remember to do a battery calibration in the MSI Center.

13 March 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for sharing your experience! We're glad to hear that the upgrade to the 52.4Wh battery for your MSI C12M Modern 14" has been successful. It’s great that you found the price competitive and the delivery prompt.

And yes, performing a battery calibration in the MSI Center is a smart move to ensure optimal performance. If you need any further assistance or have more questions in the future, feel free to reach out. Happy computing!

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Great to deal with

Rapid delivery, item as advertised, excellent product.

20 March 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear that you were satisfied with the quick delivery and the quality of the product. If you need anything else in the future, don't hesitate to reach out. Your satisfaction is our priority!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great service

Great service. Parcel received promptly so I was able to complete the job sooner than expected :)

20 March 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive feedback! We're thrilled to hear that the parcel arrived promptly, allowing you to complete your job sooner than expected. Providing great service and meeting our customers' needs is always our goal, and we're so glad we could help. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us, and we hope to serve you again soon!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

2 day delivery, works great.

Arrived in 2 days to Brisbane. Came with 2 screw drivers suited to the laptop screws. Works great.

20 March 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive feedback! We're thrilled to hear that the delivery was fast and that the battery is working perfectly for you. It's great to know that the included screwdrivers were helpful for the installation. We always aim to make the process as smooth as possible for our customers. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us, and we hope to serve you again soon!

Best regards,
laptopbatterydirect.com.au Team

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