Banner for Lantern Finance

Lantern Finance Reviews 

174
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that creating an account, getting loan approval, and receiving funds in their bank accounts happens in a matter of minutes. Consumers consistently highlight the intuitive interface and the dedicated team members who patiently guide clients through every step of the borrowing process. However, some people mentioned facing occasional communication hurdles when trying to settle their accounts outside standard hours or encountering tricky payment options. Despite these few drawbacks, users appreciate the overall transparency and remain eager to continue utilizing the platform for future financial needs.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that team members are responsive,... See more

User experience

Clients share positive opinions on user experience, highlighting how fast, seamless, and intuitive the... See more

Service

Users describe positive interactions with service, highlighting a smooth, fast, and reliable loan setup and... See more

Staff

Customers consistently note positive experiences with staff, highlighting responsive, knowledgeable, and... See more

Payment

Customers report positive experiences with payment, highlighting fast transaction speeds and simple deposit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lantern is the place to go for borrowing money using crypto as collateral. They are very professional, dependable, will always get back with you in a timely manner. They store your crypto in instituti... See more

Company replied

Rated 5 out of 5 stars

I was trying to setup a business account with many of the other popular exchanges / fintechs, but, ran into either an ungodly list of requirements and questions, or, they simply never got back with me... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(174)

151 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience opening my…

I had a great experience opening my account it was pretty straightforward and I had some questions and I got an actual phone call back from a real person “Drew” who answered all my questions and even help walk me through some of the process…kudos to a great experience…I took a small loan (sorta baby steps) and it went through instantly…I plan on more future loans…Thanks, Drew!

9 September 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Hey Carl, welcome to Lantern and it's great to hear that Drew was able to ensure you had a smooth experience. If you need any other help, you know how to reach us!

Rated 5 out of 5 stars

I have had a great experience

I have had a great experience. From the time that I made contact to becoming a client, the people have been responsive, knowledgeable, helpful, and supportive. I appreciate the organization and the staff. Lantern gets an outstanding review, five stars, and two thumbs up!

8 September 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you for the glowing review! Glad we can be helpful :)

Rated 5 out of 5 stars

Five stars all the way around!

Five stars all the way around. I left a message on Labor Day and was not expecting to hear anything. But to my surprise Lantern called me. My support person Jung was amazing. He walked me through the whole process of my XRP loan. We had a little problem but we figured out a work around for that. Stellar support, great service. I look forward to many more loans and avoiding the capital gains tax that I would otherwise have to pay. It is nice to be able to use my otherwise idle XRP. Great service, five stars all the way around!

7 September 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you so much for the glowing review! It's great to hear that you were able to take advantage of our XRP-backed loan product and had a smooth process. Welcome again to Lantern!

Rated 5 out of 5 stars

Staff were amazing

Staff were amazing, helpful and answered the phone immediately! Called back and helped the process from beginning to end!

26 August 2026
Lantern Finance logo

Reply from Lantern Finance

Hey Ana, thank you for the amazing review! Great to hear you had a seamless experience with us. Welcome to Lantern!

Rated 5 out of 5 stars

Jeff

Jeff, was the key.
Customer service with real people is rare these days. I appreciate it!

3 September 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks for the review Danny! Great to hear Jeff was helpful - he's one of our MVPs!

Rated 5 out of 5 stars

It was great

John was great, and called to keep me info

2 September 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks John, glad we could help! Welcome again to Lantern!

Rated 5 out of 5 stars

Fast smooth & easy to understand and…

Fast smooth easy to understand and navigate
Fair and Balanced Terms, super attractive
Business models for building long lasting relationships with customers, support for customers and new members is outstanding
Would like to have an opportunity for affiliate marketing sponsorship
Thank you

24 August 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks for the great review WE! Very much appreciated.

Rated 5 out of 5 stars

This was a great experience and super…

This was a great experience and super fast. I was able to borrow against my assets. It took me less than 30 mins and I had the money sitting in my bank account. It feels great knowing that I still hold the underlying asset and it is being stored in a secure way.

30 August 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you for the great review - it means a lot to us!

Rated 5 out of 5 stars

Quick

Quick, easy, efficient! By far the best loan process I have ever used!!!

27 August 2026
Lantern Finance logo

Reply from Lantern Finance

Very happy to hear you were satisfied with your experience! Welcome to Lantern!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look