Banner for Lantern Finance

Lantern Finance Reviews 108

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the overall ease of the service, highlighting how simple and straightforward the process is. Many people appreciate the exceptional customer service, noting the team's responsiveness, helpfulness, and willingness to guide them through each step. The speed of service is frequently mentioned, with funds often being received quickly, sometimes within hours, and the payment process is also described as efficient. However, some customers found the interface less intuitive than expected and mentioned that getting clear answers took longer than they hoped. A few also noted that while setting up auto-pay for interest is available, managing the principal repayment to avoid collateral loss requires more active monitoring.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease, speed, and user-friendliness. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, often praising the old-fashioned, personable approach and... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of customer... See more

Payment

Clients share positive opinions on payment, highlighting the speed and ease of transactions. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that yo... See more

Company replied

Rated 5 out of 5 stars

Amazing experience using Lantern. Super easy interface. Top tier customer service with Jeff who really took the time to explain the program. He is the reason that we ultimately decided to move fo... See more

Company replied

Rated 5 out of 5 stars

Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches wi... See more

Company replied


Company details

  1. Cryptocurrency Service
  2. Financial Institution

Written by the company

Lantern Finance is a US-based lending platform that provides secure, reliable access to crypto-backed loans with dedicated customer support. Use your assets—like BTC, ETH, XRP, and more—as collateral to unlock liquidity without having to sell your crypto.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I first got my loan over a year…

When I first got my loan over a year ago.
I looked at a lot of other companies like Ave someone something called rabbit in a few others.
And I didn't I was so brand new I didn't realize the value of having a 3-day warning when it goes to below certain levels.
And I so knew that it took Prince and I hours to get my first count up cuz I was so a knowledgeable about the app.
And whenever I call the answer within a few minutes if they're busy they call me back in 20 minutes I've been with coinbase for over 2 years and you can't even reach coinbase.
So I see you in the future that lantern finance will be one of the gold standards for getting a loan against your crypto.
Thank you again Prince and all you guys at customer service you're awesome.
And it's a newbie do your research look at all the other lending protocols a lot of them will just take your crypto if you go below a certain level and lantern will try and work with you.
Can't wait till my ex heart pee goes up into hundreds and I'll take out a two or three hundred thousand dollar loan.
Thanks again Prince and all you guys you're excellent.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I was told from a friend

Exactly what I was told from a friend, who helped me complete transaction sending/receiving on two different cold wallets. I didn't have any issues but,if I did I was assured by several others that your customer support was awesome, timely, and corrected some others that had glitches. I'm a firm believer in old fashioned customer service, which is sadly rare today. I will word of mouth highly recommend your services.

12 April 2026
Lantern Finance logo

Reply from Lantern Finance

Hey Peter, truly appreciate your kind words and for giving us such a glowing review. Our philosophies align re: customer support! Human touch is very much lacking in crypto, and that's why our investment in our support team will continue to scale as we grow. We really appreciate having you as a valued client. If you have any other feedback, you know how to reach us ;)

Rated 5 out of 5 stars

Customer service and communication was…

Customer service and communication was excellent. Fast and efficient.

30 March 2026
Lantern Finance logo

Reply from Lantern Finance

Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.

Rated 5 out of 5 stars

Outstanding Customer Experience

Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍

25 March 2026
Lantern Finance logo

Reply from Lantern Finance

Hey Doug, really appreciate the review! Let us know if you have any feedback on how to further enhance your Lantern experience! You know how to reach us ;)

Rated 5 out of 5 stars

Thank you for getting out of trouble XRP and Lantern

Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.

23 March 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks for the review FidLaf! Great to hear you're happy with your Lantern experience!

Rated 5 out of 5 stars

Hands down the most responsive and…

Hands down the most responsive and personal relationship experience . They are above and beyond at all hours of the day. Crypto never sleeps, and I suspect Lantern doesn't either. Tremendous dedication. Highly recommend!!!

2 March 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks Paul!

Rated 5 out of 5 stars

Quick and easy

Quick and easy, customer service was quick and efficient

2 March 2026
Lantern Finance logo

Reply from Lantern Finance

Very happy you were satisfied with your Lantern experience!

Rated 5 out of 5 stars

The process was extremely easy and…

The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.

19 February 2026
Lantern Finance logo

Reply from Lantern Finance

Thanks for the review Dave!

Rated 5 out of 5 stars

Modern Lending Done Right

Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.

16 February 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you for the review Mike! We do our best here! Great to hear that you've had a great experience so far

Rated 5 out of 5 stars

Fast

Fast, helpful, and courteous. Thanks for everything.
Everytime I talk to customer service.

11 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thank you!

Rated 5 out of 5 stars

Trustworthy and responsive!

Trustworthy and responsive!

I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour.

I did experience a few small glitches with the site, but these people actually answer the phone when you call -- even on the weekend -- and we worked them out together. Given how new they are, the rough edges don't surprise me. . . and given how accessible and responsive they are for customer service, I'm sure they'll iron out the very minor problems in short order.

10/10 Would borrow from them again

11 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Hey M, thanks for being a valued client of ours and really appreciate the kind words! We do pride ourselves on our customer support, so that means a lot to us

Rated 5 out of 5 stars

Customer service is fantastic!

Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.

6 February 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!

Rated 5 out of 5 stars

5 Stars worthy of 10 Stars ...

I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs.

Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you!

Yours in Digital Finance Success ...
Stayce
AmeriFund Investments, LLC

5 February 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thank you for the very kind words and the vote of confidence - it means a lot to us!

Rated 1 out of 5 stars

No access to my account

I wrote down my password but now you do not accept it.
I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email.
1. Why was my password rejected?
2. Why do you not send me message so I can update to new password?

2 February 2026
Lantern Finance logo

Reply from Lantern Finance

Hi Carmen, looks like our support team already reached out to you and resolved the issue! Please don't hesitate to reach out with any other questions.

Rated 5 out of 5 stars

These guys are for the people

These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive

31 January 2026
Unprompted review
Lantern Finance logo

Reply from Lantern Finance

Thanks Keenan! Happy to hear that you've been enjoying your Lantern experience!

Rated 5 out of 5 stars

Great customer service

Great customer service! They answered all my questions and helped with the initial transfer from my Uphold account. The funds were deposited to my bank within 48 hours, which was helpful. This loan has allowed me to leverage my crypto and invest in other assets.
Very Happy!

7 January 2026
Lantern Finance logo

Reply from Lantern Finance

Thank you Nuri! Glad we were of help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look