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Landlord Certificates Ltd Reviews 

3,684
•
TrustScore 4.5 out of 5

4.7

Property Maintenance
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Review summary

Created with AI, based on recent reviews

Considering 742 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional engineers for arriving precisely on time, working very efficiently, and maintaining a friendly, polite attitude during property safety inspections. People consistently mention the smooth booking process and strongly appreciate receiving their official certificates online very promptly on the exact same day. However, some customers also noted occasional frustrations regarding last-minute booking cancellations and multiple rescheduled appointments that completely disrupted their daily plans. A few reviewers experienced noticeable communication gaps with the office staff, alongside unexpected administrative delays in receiving necessary regulatory certificates after completed inspections.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers are consistently punctual,... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual,... See more

Booking process

Clients share ambiguous opinions on booking_process, reflecting both smooth experiences and frustrating... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that booking is easy and communication is... See more

Response time

Customers had ambiguous experiences with response time. While some reviewers praised admin staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

Good engineers for inspection work at my property arrived on time and did the safety tests commissioned for Landlord Gas Safety Certificate and EICR. Detailed reports were subsequently emailed. I rec... See more

Rated 5 out of 5 stars

Darren Bryan is always there on time. Sends message once he has arrived, started to work and when finished. He has been providing wonderful service year after year.

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

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How this company uses Trustpilot

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4.7

All reviews

(3,684)

734 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and punctual

Phil Pescud arrived at my flat at the specified time, having collected the keys as requested, carried out the job quickly and uploaded the gas safety certificate promptly

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had the company to arrange suitable time with the tenant and I did not need to intervene.
Excellent service and the certificate was shared with me online.
Excellent service from Naeem Awan, the Engineer who did the excellent work.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

This is a very reliable company

This is a very reliable company, I have used them for years for gas safety certs and boiler service. They arrive in the promised timeslot, the price is fair, and the service is always useful and thorough. The most recent person I worked with was Gokuklan and he also did the cert last year and a few years ago - it’s good to know they have a consistent team. So, highly recommended.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Darren was very professional and…

Darren was very professional and extremely accommodating. He went out of his way to help me collect the keys to get into the property and conduct his inspection - I am a mum of 4 young children and I couldn’t have done it otherwise. It’s hard to get that level of service these days. Thank you.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Darren Coyle

Darren Coyle, has carried out boiler services last few times for us at few of our properties, and is very reliable and gets things done fast.
Landlord certs are lucky to have a reliable engineer on their team.
Thank you Darren.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Phil Pescud arrived at the property promptly was very polite and helpful and would deffo use this service again! Was a stress free service!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

I would like to share some positive…

I would like to share some positive feedback about Naeem. He did a fantastic job and made sure everything was completed to a very high standard. Although there was a delay on our part in getting everything ready for the required cleaning, he was patient, professional, and ensured the job was done properly.

We are very happy with the service he provided. Please pass on our thanks and let him know how much we appreciate his hard work.

24 July 2026
Unprompted review

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