energyperformancecertificates.co.uk Reviews 27,190

Very good service Needed EPC certificate urgently for completion of a mortgage as previous EPC expired. They came out to the property within 24 hours at 7.30pm and the EPC was completed and uploade... See more

I'm a landlady. Very easy process to follow. Access to an on line portal which kept me up-to-date with arrangements, and ability to download the certificate when it was done. The company was able t... See more

It was all very good on the operations side but you need quite a few steps passwords and downloads to finally review the completed certificates. Many thanks.

Easy booking process, great communication and excellent value for money. Could not fault the engineer that came out, he was professional, friendly and prompt. No issues whatsoever, thankyou! Wou... See more

JOHN RANG THE SAME DAY AS I PLACED MY ORDER. WE AGREEED A DATE, JOHN ARRIVED ON TIME, AND COMPLETED HIS SURVEY WITHOUT ANY FUSS. AFTERWARDS HE EXPLAINED THE PROCESS & WHY HE HAD ARRIVED HIS CA... See more

A very helpful and efficient person came to do my EPC and floor plan within 1 working day of making the booking. He was polite and professional. I got the outcomes the same day. Very impressive!

Very efficient company to deal with, a one stop shop for certification for properties. Easy to locate certificates once completed. I do think that the electricity check is expensive but I'm paying L... See more

Staff are friendly Electronic was very helpful and explained everything to me and very polite. Has engender was very friendly. They’re punctual and have good experience.

Friendly staff and very rapid responce and time to get certificate was fast also The booking process was easy and explained well.

Arranging the Energy Performance Certificate was simple, efficient and easy. I paid for the certificate and was then told that someone would be in touch to arrange the visit in the next few days.... See more

I was most impressed by the efficient way in which my request for a EPC rating was progressed. The process was speedy & seamless. Thank you.

Very efficient service. Arranged a date and time and they company stuck to it. The EICR report was sent the day after the work which was excellent service.

I received the certificate and it said 'unsatisfactory', to my surprise as I knew all was good. After looking at the pictures that were posted along with the certificate, I saw that the house was n... See more

Very quick response to the request for three EPCs. all three carried out within a few days. very good customer service on the telephone but oh dear, when I go to my account to look at the certificat... See more

The portal to make the booking was streamlined & understandable. Prompt booking for EPC check & very professional service. Thank you, Natasha

Very quick service from start to Finnish , had a little trouble accessing the certificate on the portal but was quickly resolved and it was sent via email , glad I chose this company .

Outstanding customer service from Charles I would like to highlight Charles for his outstanding customer service. He replies quickly, communicates clearly, and genuinely makes you feel listened... See more

Engineer turned up on time. I am awaiting a report and/or a copy of the safety certificate

I asked for receipts from the initial order for 4 EPCs to be posted to me, as I am unable to print them myself. I am still waiting to receive them. Also, all my properties are within a mile radius... See more

Had a EICR done. Got my dates wrong and my cert is still good until 2028.All previous certs since I upgrade electrics satisfactory no problems. But surprise this company unsatisfactory with a bill to... See more

The process was incredibly easy and highly professional, offering great value for money. The surveyor was extremely friendly, polite, courteous, and experienced — what more could you ask for in an EPC... See more

Swift professional response when I contacted them to arrange to perform the EICR check. The engineer arrived on time at the property and did the inspection. Thank you

Professional service from a very friendly man. Arrived on time, got the job done!

I was booked in gas safety inspection. I was told by customer service that I would hear from the operative in 2-3 working days. I did not hear from him I had to call the office again. They gave m... See more

Everybody I spoke to from start to finish was polite, friendly and went out of their way to be helpful. I found them to be efficient, knowledgeable and very good communicators - highly professional pr... See more

I booked multiple certificates, and each job is subcontracted out and it wasnt possible to have it all done on the same day. There isnt an online calendar instead you have to prepay and then get all... See more

It’s so easy to have all my certificates in one place. Absolutely brilliant service

The Engineer went about his work in an exemplary manner and answered my questions in a positive and direct way.

Assessor arrived promptly and was very thorough. Provided report the following day as agreed. No complaints.

Hopeless company. I paid for my EPC in good faith, website, stating that the customer is contacted within 24 hours for an appointment. A number of days later, I had to contact them to chase up ap... See more

Was very easy to arrange, and very happy with time to set up appointment and ease of assessment

Good comunication I had a EPC and electrical test done everything went very smooth. would i use them again? absolutley.

Good communication. Appointment on time. Thanks to Jake and Ellis for the good work.

If I could give minus 5, I would! Placed my order for EPC certificate and floor plans, paid online on 25th January 2026. Chased them up a few days later, as noone got in touch with me to book the app... See more

All went well, organise, attend and receive report. thank you.

Easy to book an appointment , good prices and appointments within the week.

Good contact with office fell in with my timeline for access to to the property all good

Quick response to request and attention to details. Navigating the website was also user friendly.

Was able to get assessor to assessment my building farely quickly.

Great service from the man who came round to do the rating. He seemed very diligent.

A quick and easy appointment. Slightly cheaper than other places.

Engineer visited as planned Booking staff friendly and courteous

Very reliable and on time for the service I requested

I needed an EPC before my house could be marketed. I saw the reviews and thought I would be dealing with a professional and reliable company. I had my inspection done on Tuesday and was told the cer... See more

Great service- quick to respond and complete. Very friendly.

Both visits occurred as planned . Staff were polite and thorough

booked an EPC through energyperformancecertificates.com. requested EPC and its advertised that you would be contacted within 24hrs. 20th Jan booked and paid. no contact until 23rd after sending ema... See more

Easy and fast to book with great communication and a fair price.

From placing my order to getting the EPC done seemed to take forever, I had to chase for the local inspector and when they did contact me it was a txt 2 days before to arrange and then nothing hea... See more

It was easy to make and order and pay. Their subcontractors reached out quickly to book dates but after they assessor visited my property, it took weeks of chasing to obtain the EPC certificate. I'm s... See more

Good communication throughout. Gas engineer and electrician on time, efficient, tidy, respectful. Received emailed link following day for certificates. Professional. Fairly priced too.

My score is based on the speed the certificate was issued and the punctuality and politeness of the person that did it

Simple process and apart from a slight delay (relative to my urgent timeline) waiting for the assessment visit, everything was stress-free.

After a staggered start (double booked appointment) Nick was very thorough.

Very good company to work with first class service . Prices very reasonable

First electrician did not call one hour before arriving, no one was available to let them in. Second company arrived as scheduled. Failed test, quoted over £150.00 for an hours work £10.00 worth of... See more