LDS Drainage Services Reviews 

265
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Such excellent service from this company, Leo went over and above what could be expected to resolve the problem we had … and it wasn’t an easy job. We are very grateful and wouldn’t hesitate to recomm... See more

Rated 5 out of 5 stars

We chose LDS as they are highly recommended on TrustPilot and they certainly live up to their 5 star reviews ! Leo was very professional and experienced.He identified the problem quickly and then ret... See more

Company replied

Rated 5 out of 5 stars

Can’t give a higher rating otherwise we would. Came out on a Friday evening to a blocked soil pipe - thoroughly assessed, found and dealt with the problem. Worked non stop and left the place cleaned u... See more

Company replied

Rated 5 out of 5 stars

Excellent, prompt service from Leo of LDS, who conducted a drain survey. The experience was so positive that my son used LDS who provided a detailed report. Thank you Leo. I wouldn’t hesitate to reco... See more

Company details

  1. Drainage Service

Written by the company

LDS Drainage Services. Professionals in unblocking, diagnosing, repairing and installing all drainage systems. Due to our success in Preston and high demand outside of our local area, we have expanded and now have experienced crews in four areas across Lancashire. We still however offer a family run service with massively competitive pricing and unbeatable professionalism which has quickly led us to be one of the UKs top rated drainage companies. Drain Unblocking Drain Surveys Drain Inspections Drain Repairs Drain Installs Drain Patch Lining


Contact info

5.0

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(265)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a emergency call out on Saturday…

I had a emergency call out on Saturday as my drain was blocked and Leo came out he was such a lovely person explained everything to me and made me feel at ease, I had the camera put down on Monday by Mark I think he was called he was very professional and also explained things to me, Mark came back on Thursday and replaced my drain pipe for me. They were very polite, professional and helpful I would highly recommend them.

1 March 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for leaving us a review. Glad could get it all sorted for you 🙏

Rated 5 out of 5 stars

Fantastic work

Fantastic work, there are not enough words to say what an exceptional job the guys have done here. They have been so committed to going above and beyond to help in any way they could. They have been a pleasure to have carry the work out and very reliable. Thank you ☺️

29 February 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you so much for your review. We are very pleased your happy with the services provided 🙏

Rated 5 out of 5 stars

Very polite

Very polite. Great service and worked efficiently.

12 February 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for leaving us a review 🙏

Rated 5 out of 5 stars

Excellent service

Very helpful from my initial phone call all the way through to fixing my blocked toilet drain.
I would use them again without hesitation and be happy to recommend their services.

12 February 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for leaving us a review 🙏

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Down to earth and honest. Helpful staff from start to finish and they genuinely have the customer's interests at heart.

6 February 2024
Unprompted review
LDS Drainage Services logo

Reply from LDS Drainage Services

Than you for leaving us a review. Hugely appreciated 🙏

Rated 5 out of 5 stars

Great service

Great service, prompt and professional guys. Would definitely recommend

5 February 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thanks for leaving us a review 🙏

Rated 5 out of 5 stars

Great people, great job

Called LDS at 11am in the morning, Mark and Leo did a great job when they arrived at 3pm, all sorted one hour later. Just doesn’t get better than that!

2 February 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for leaving us a review 🙏

Rated 5 out of 5 stars

It was my rented property where the

It was my rented property where the drain in the back yard was blocked. I rang LDS Drainage Services on the evening and they were there the next day at 11am and cleared the blockage. I couldn't have asked for more. Great service. I'll definitely use them again and also recommend them to others.

30 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for leaving us a review 🙏

Rated 5 out of 5 stars

I recommend LDS

The young man who attended my 95 year old mums blocked drain was very polite and did the job efficiently within an hour of arriving. It was a great relief to have the toilet working again. Thankyou LDS

15 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for leaving us a review 🙏

Rated 5 out of 5 stars

Superb Service

Planned repair following successful unblocking of the drain. Mark had helpfully advised to recall for further problems in next day or two and as the bath would no longer drain they returned the following day. Problem turned out to be a broken pipe in the concrete and rerouting of pipe work was necessary.
They would not accept payment for the investigation and work on the call out despite this being only indirectly related to the original toilet blockage. The charge for the planned work was v competitive, indeed the overall service and value was remarkable.

19 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

We appreciate your feedback and are extremely happy your satisfied with the service we provided.
Any issues going forward, please do not hesitate to call

Rated 5 out of 5 stars

Excellent Service

Excellent Service, they came out within 2 hours of me contacting them and fixed the issue, would definitely recommend to anyone

17 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for taking the time to leave us a review.
We understand blockages at home are a huge distuption to a household, as such we work hard to get the problem solved ASAP. I'll pass on the thanks to the engineers who attended.
Any issues going forward, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

Mark was very informative and knowledgeable. Called LDS on a Sunday morning and they were happy to come out ASAP (no extra call out charge). The price discussed on the phone was the price we paid. Excellent service, happy to recommend

14 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you kindly for taking the time to leave us a review.

We take considerable pride in providing a presoffesional and honest service with no hidden fees or surprises. Unlike many other companies within our trade, we don't sting our customers with hidden fees or unrequired service add-ons.

Any issues going forward, please don't hesitate to contact us 🙏

Rated 5 out of 5 stars

QUICK, NO MESS FAULT FINDERS!

These guys are the best!
I've been in an accent property for nearly five years, four of those years,we've had a constant smell of sewage and a freezing cold bathroom that could never be used.
Numerous other services have tried to find the issue but failed.
Thank you so much for sorting this problem!

8 January 2024
Unprompted review
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for your kind words and your positive review. We are glad to hear that you were able to resolve the issue with smells in your property.

We always strive to provide honest and reliable service to our customers, and we appreciate your feedback.

We hope you had a wonderful Christmas and we wish you all the best for the new year. If you ever need our services again, please don't hesitate to contact us.

From all the Team at:

LDS DRAINAGE SERVICES

Rated 5 out of 5 stars

Absolutely 💯 recommend

Absolutely 💯 recommend! Very impressed with the prompt service provided on a Sunday afternoon within an hour of making a call, Both Mark and Reece came out to our home.Fantastic lads who not only sorted the blocked drain but also advised of aftercare!Thank you once again!

14 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you for taking the time to leave us a review. 🙏👍

Rated 5 out of 5 stars

Absolutely faultless service

Absolutely faultless service. Online booking form was incredibly easy to use, came within an hour, and completed the job quickly. Great to deal with from start to finish! Would definitely recommend.

10 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you so much for leaving us a review. Our online booking is a relatively new feature and I'm glad your pleased with the ease of the system 👍

Rated 5 out of 5 stars

Rang LDS Drainage Services in the…

Rang LDS Drainage Services in the morning and they were with me within 2hrs.Very polite,got on with the job even though it was freezing and was finished in about 30 minutes.Would definitely recommend them and use them again

9 January 2024
LDS Drainage Services logo

Reply from LDS Drainage Services

Thank you so much for taking the time to leave us a review 🙏
Have a wonderful new year ✨️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look