Lampade.it Reviews 9,623

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 4 out of 5 stars

Lampade.it has quality products and does a good job providing shipment status. It is impossible, however, to reject certain cookies, such as from Amazon. Customers should have more control over how... See more

Rated 4 out of 5 stars

A good light company with varied selection of products. The website is good to use and delivery is consistent but not super fast - but that’s ok. The only problem I have had is with the last deliver... See more

Rated 5 out of 5 stars

I was dreaming of having this kind of lamp. It exceeded my expectations. It's beautiful and quality is excellent. It was well packed, came without damage and on time.🟢 ულამაზესია.მადლობა💚

Rated 4 out of 5 stars

I ordered some wall lamps , when they arrived one of them was broken, I contacted Lampade and they were quick to respond and sent me a replacement.

Company details

  1. Lighting Store

Written by the company

Lampade.it è il tuo riferimento digitale per la luce e l'illuminazione. Con le nostre soluzioni illuminotecniche, non solo rendiamo i tuoi ambienti più luminosi, ma anche più belli! Ti offriamo una gamma ampia e curata composta da oltre 400 marchi: lampade e dispositivi di illuminazione per tutti i gusti, tutte le esigenze e tutte le tasche. Per un'atmosfera luminosa perfetta in ogni occasione, per migliorare il tuo benessere. Lampade.it offre un servizio di consulenza e consigli professionali da parte di esperti, anche per i clienti commerciali, potrai scegliere tra tanti diversi metodi di pagamento, dal bonifico bancario ad amazon pay, e beneficiare di un'eccellente esperienza di consegna.

La nostra garanzia di ritorno

Reso gratuito entro 50 giorni

Hai ben 50 giorni per cambiare idea e restituirci il tuo ordine gratuitamente: su Lampade.it, infatti, il diritto di recesso di 14 giorni previsto dalla legge viene esteso per ulteriori 36 giorni, per offrire ai nostri clienti maggiore flessibilità.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 1 out of 5 stars

Products ordered online in September…

Products ordered online in September and 13 Nov still no product. I have emails from thre courier that it will arrive on the 14th. Still not statisfied with 3 months run a round chasing what I had ordered. No control once product leaves wharehouse nor control of shipping company. Thus a 3 month online shopping experiance.
Future Buyer Beware.

8 November 2024
Lampade.it logo

Reply from Lampade.it

Dear customer,
we are very sorry for the inconvenience your order has suffered.
We recommend that you get in touch with our customer service department who will be able to tell you in detail the status of your replacement order.
Some items have already been shipped and there is already a related courier tracking. A portion of products will be delivered today 14/11/24.
We wish you a good day,
the Lampade.it team

Rated 1 out of 5 stars

You sent me the wrong color fan.

You sent me the wrong color fan. I ordered white you sent gray. Damn.

18 July 2024
Lampade.it logo

Reply from Lampade.it

Dear customer,
We recommend that you contact our customer service department by sending us a couple of photos showing the colour of the fan you received.
We will certainly check this.
Kind regards.

Rated 1 out of 5 stars

my order has not been delivered

my order has not been delivered. I am looking for a customer service site on your website, but I cannot find it.

19 July 2024
Lampade.it logo

Reply from Lampade.it

Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience. Please contact our Customer Service at info@lampade.it
Kind regards,
The Lampade.it team

Rated 1 out of 5 stars

We didn’t receive the lamps yet

We didn’t receive the lamps yet. The first ones were returned and the second one should have been delivered but they didn’t. You should check your transportation and delivery company because it is a desaster.

28 May 2024
Lampade.it logo

Reply from Lampade.it

Dear customer,

Thank you for your feedback. The lamps seem to have been delivered today.

Best Regards

Rated 1 out of 5 stars

Did not deliver

Did not deliver. Unable to track. No call. No text.

14 May 2024
Lampade.it logo

Reply from Lampade.it

Gentile Cliente,
La ringraziamo per il Suo feedback.
L'ordine risulta consegnato il 17 maggio. Se dovesse aver bisogno di ulteriore supporto, non esiti a contattare il nostro Servizio Clienti.
Cordiali saluti,
Il team di Lampade.it

Rated 1 out of 5 stars

materiale danneggiato

materiale danneggiato. insoddisfatto.

damaged materials. not satisfied at all.

19 February 2024
Lampade.it logo

Reply from Lampade.it

Gentile Cliente,
La ringraziamo per il suo feedback e per aver dedicato del tempo a condividere la sua esperienza.
Siamo spiacenti del problema riscontrato, La invitiamo a contattare il nostro Servizio Clienti, che sarà lieto di trovare una soluzione per risolvere tale problema e garantire la sua soddisfazione, molto importante per noi.
Cordiali saluti,
Il team di Lampade.it

Rated 1 out of 5 stars

I don‘t received the order until know

I don‘t received the order until know. I pay the lamp and nothing was delivered.
Why?
Can I get my money back?

27 December 2023
Lampade.it logo

Reply from Lampade.it

Dear Customer,
Thank you for leaving a comment.
Our customer service contacted you by e-mail to ask you a couple of questions about the delivery of your order.
Best regards.

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