Lafayette Photography Reviews 

607
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases. Customers consistently praise the exceptionally friendly and professional staff who guide everyone through the routine with complete ease, making photo sessions very comfortable. Consumers also highlight the outstanding product quality, beautiful custom framing, and prompt delivery services that always arrive securely and carefully packaged. However, some customers also noted occasional problems concerning photo quality, mentioning instances where images arrived out of focus or were incorrectly printed. A few people were additionally dissatisfied when receiving incorrect photo formats or dealing with unhelpful communication from support representatives during their order.

What people talk about most

Staff

Users describe satisfaction with the professional and helpful staff. Consumers frequently highlight the... See more

Service

Customers consistently note positive experiences with service, highlighting friendly interactions,... See more

Product

Reviewers highlight positive aspects of product, noting great photo quality and fast delivery. Consumers... See more

Quality

People report positive experiences with quality, highlighting that the photographs are of exceptional... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and excellent packaging. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service, photographs and framing absolutely perfect. Arrived quickly and extremely well packaged. I ordered 3 products but wasn’t able to select my chosen photograph for the walnut framed photograph.... See more

Rated 5 out of 5 stars

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... See more

Company replied

Rated 5 out of 5 stars

We ordered online which was straightforward. We had an issue with delivery (problem with the post, not the company's fault) but Emma was brilliant at sorting it out. She arranged for replacement print... See more

Company replied

Rated 5 out of 5 stars

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, s... See more

Company replied


Company details

  1. Photography Service
  2. Aerial Photographer
  3. Photographer
  4. Photography Studio

About Lafayette Photography

Written by the company

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

607 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(607)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent photo quality…

Very easy to navigate and photo quality excellent

11 May 2025
Lafayette Photography logo

Reply from Lafayette Photography

Mr O'Brien,

Many thanks for taking the time to review your experience. We are delighted to hear you were happy with the service provided!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars
Lafayette Photography logo

Reply from Lafayette Photography

Hello Johanna,

Thank you for taking the time to review your purchase.

We are delighted to see you like your images.

Kind regards
Lafayette Photography
Customer Service Team

Rated 5 out of 5 stars

Easy to use service

The signage in the hall on the way in was very helpful. I like that I could get my photos done before the graduation. This was very handy! Lovely lady taking photos with a good sense of humour. Very happy with my photos.

29 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hello Anette,

Thank you for taking the time to review your experience.

We are very excited to see that you had such a positive experience, and that the photographer made the time having the images taken so fun.

Kind regards
Lafayette Photography
Customer Service Team

Rated 5 out of 5 stars

Cornel is 10/10

Cornel is 10/10, exactly what we needed/wanted. Great photos, easy to work with.

29 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hello Fee,

Thank you for your review.

We are thankful for your kind feedback with regards to Cornel and shall ensure that he knows about your review.

Kind regards
Lafayette Photography
Customer Service Team

Rated 5 out of 5 stars

Great pictures

Great pictures and photographer.

24 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Emmanuelle,

Thank you for the 5* feedback! It is greatly appreciated.

Kind regards,
Lafayette Photography

Rated 4 out of 5 stars

Great photo

Great photo, nicely framed, efficient service

21 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Martyn,

Many thanks for sharing your experience. Glad to hear you were happy with the service provided.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great pics to treasure

Great photographer who took beautiful photos of my and my family. She was super patient kind and friendly on the day and the photos are brilliant. A great experience from start to finish.

16 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Hannah,

Thank you for taking the time to share such wonderful feedback.

We are delighted to have helped capture this special occasion for you. I will be sure to pass on your kind remarks to our photographer.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Professional service from order

Professional service from order, to delivery of photos, thank you

13 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Jacinta,

Thank you for the 5 starts! Happy to know the service was smooth from start to finish.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Excellent Customer Service

Fantastic customer service from Lafeyette. I ordered and purchased Graduation photos for adult son as gift. Without exeption : the experience was excellent from booking, experience and fulfillment. Particullarly impressed ability to phone directly and greeted with genuine friendly staff like Doose and Abigal. Reason for calls were purely of my own making (mistakes) but were resolved by genuine, down to earth, decent people without delay, debate and with fantastic courtesy and great sense of humour. This nailed my rating for this company and only submitting as I was impressed. Thank again to both Abigal and Doose in Lafeyette who spoke with me by phone and solved my various challenges. I will definately use Lafeyette again and would without fear refer to family/friends. Go raibh maith agaibh. Cormac

7 April 2025
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

Hi Cormac,

Thank you for taking the time to share your experience. It is always greatly appreciated.

We are delighted to hear such positive feedback from you. We will be sure to pass the message on!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Photos for graduation

Photos for graduation - Easy to book, organised at the event very calm and relaxed. Photos lovely and ordering and delivery excellent. Would recommend

6 April 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Mairead,

Thank you for the wonderful feedback!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

I found Lafayette really easy to…

I found Lafayette really easy to navigate. The photos were great with lots of options. Quick delivery time.

31 March 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Nuala,

Thank you for taking the time to share your experience. It is greatly appreciated!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Good quality

Good quality photos. Quick delivery.

30 March 2025
Lafayette Photography logo

Reply from Lafayette Photography

Good morning Galina,

Thank you for your kind review.

We are delighted to see you are so happy with your order, and that it arrived quickly for you.

Kind regards
Lafayette Photography
Customer Service Team

Rated 5 out of 5 stars

Great service

I like everything

26 March 2025
Lafayette Photography logo

Reply from Lafayette Photography

Good morning Ewa,

Thank you very much for the review.

Great to see you are happy.

Kind regards
Lafayette Photography
Customer Service Team


Rated 5 out of 5 stars

Warm welcoming & so friendly

Everyone I met on the day were so lovely & giving if their time. The photographer was chatting the whole time to me relaxing me throughout - a very warm & welcoming lady. Ordering online was so easy & quick. When I received my pictures I couldn't have been happier - they were so lovely. Such a great way to celebrate & have as a memory.

8 March 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Suzanne,

Thank you for the glowing feedback. We are delighted to hear this!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

My son has non verbal autism.

My son has non verbal autism...I don't know how they managed to get him to sit and smile...so I'm delighted with the photos

15 March 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Patricia,

Thank you for the wonderful feedback. So glad to hear you are happy with the images.

Kind regards,
Lafayette Photography

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