Lafayette Photography Reviews 

609
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and exceptionally friendly staff members who guide people through the photography process with great care and ensure everything runs smoothly during important graduation occasions. Consumers also deeply appreciate the prompt delivery service and the remarkably high quality of the physical photographs received after their memorable events. However, some customers also noted occasional issues regarding poor photo quality, lack of proper focus, or improper framing on their delivered items. A few reviewers were completely dissatisfied with unhelpful customer service interactions and physical products that did not match the initial promises made online.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising the team for being... See more

Service

Clients share satisfaction on service, frequently highlighting friendly assistance, prompt delivery, and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the excellent images,... See more

Product

People report high satisfaction with the product, expressing delight over the very good quality photos, fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service, photographs and framing absolutely perfect. Arrived quickly and extremely well packaged. I ordered 3 products but wasn’t able to select my chosen photograph for the walnut framed photograph.... See more

Rated 5 out of 5 stars

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... See more

Company replied

Rated 5 out of 5 stars

We ordered online which was straightforward. We had an issue with delivery (problem with the post, not the company's fault) but Emma was brilliant at sorting it out. She arranged for replacement print... See more

Company replied

Rated 5 out of 5 stars

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, s... See more

Company replied


Company details

  1. Photography Service
  2. Aerial Photographer
  3. Photographer
  4. Photography Studio

About Lafayette Photography

Written by the company

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

Frame Shop
School Enquiry Form
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

609 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(609)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service with prompt delivery

Fantastic service with prompt delivery. My orders are always school pictures of my children. This is the first year I've ordered for them to be delivered to my home address instead of the school. Delivery was less than a week.

6 June 2026
Rated 5 out of 5 stars

Excellent service when I contacted them…

Excellent service when I contacted them direct because my child had missed the deadline for delivery and had no access to a code for the photo,(usual teenager). They emailed me a link straightaway once I gave the picture and school details. Photo ordered and delivered without issue.

23 May 2026
Rated 5 out of 5 stars

School / daycare misplaced order form

I had contacted Lafayette as my son's photo order form had went missing between school and daycare. Emma located his photos and sent me a link very quickly and was lovely to interact with.

7 May 2026
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

Hi Aisling,

Thank you for the wonderful feedback!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great quality photos

I had a very positive experience with the photographer, and the pictures came out beautifully 😍😍 10/10 Quality & service!

7 April 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Em,

Thank you for your feedback! We are delighted to hear this.

Kind regards,
Lafayette Photography

Rated 3 out of 5 stars

Its very simple i have not received my…

Its very simple i have not received my photo yet, so i am not happy.

7 April 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Eugene,

Thank you for reaching out.

I have checked the tracking on your account and can confirm that your order is currently en route this morning.

Please note that your order was dispatched at the beginning of the Easter Bank Holiday, during which An Post does not operate. This may have caused a slight delay in transit.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Photos are perfect as always

Photos are perfect as always, top quality..would highly recommend

27 March 2026
Lafayette Photography logo

Reply from Lafayette Photography

Many thanks, Robert!

So great to hear this.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great customer service

Had a slight issue but literally rectified within 24 hours in a prompt and professional manner. Replacement sent within 24 hours. Emma was lovely to deal with. Happy with product. Thank you

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, had previously ordered framed prints and wanted the same option again and Emma was amazing at helping me to achieve this

Received my order promptly and efficiently and absolutely delighted with finished photos

Would highly recommend 👌

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Out of focus and poorly mounted

Matriculation photo for my daughter's college out of focus and poorly mounted, not flat. Strange scrolls surrounding the text that look inappropriate. Website is confusing and difficult to navigate.
Disappointing experience.

8 March 2026
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

We are sorry that you are disappointed with your order.
The College supply the artwork and the scrolls are a Cambridge Tradition for every College.
We apologise for the mount being damaged, we will supply a new order as soon as possible.
Thank you
The Lafayette Team

Rated 5 out of 5 stars

Great service speedy delivery and good…

Great service speedy delivery and good quality product thank you again

2 March 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Nick,

Thank you sharing your feedback. It is greatly appreciated!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

The company is fantastic with very…

The company is fantastic with very lovely and well trained staff.

Please keep doing what you are doing and keep improving.

I am okay with the service received overall.

28 February 2026
Lafayette Photography logo

Reply from Lafayette Photography

Thank you very much for your very kind review. It's much appreciated!

Rated 5 out of 5 stars

"Exceptional Graduation Memories: Lafayette Photography's Perfect Capture and Outstanding Service!"

Lafayette Photography were amazing made my son’s graduation so special. The photographer caught his essence perfectly. The photo’s are exceptional quality and their package deals made it affordable so I could share them with my large family. Thank you taking your time in capturing our memorable moments. The after service was fantastic I spoke to Nicola who was just a call away she was brilliant through ordering and delivery she is amazing. Lafayette you are all amazing thank you.

19 February 2026
Lafayette Photography logo

Reply from Lafayette Photography

Thank you so much for your kind review. We are so happy that you are pleased with your order and the professionalism of our Staff.
The Lafayette Team

Rated 5 out of 5 stars

Top class service!

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, she made sure we were all standing in the right place.

30 December 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Betty,

Thank you so much for taking the time to share your feedback.

I will be sure pass your kind remarks over to the photographer working with you this day.

Warm regards,
Lafayette Photography

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