ladymelia.com Reviews 

95
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the clothing and footwear, along with the remarkably prompt and efficient delivery service. People note that orders arrive very quickly, often within a couple of days, and consistently highlight the great value found in the seasonal sales. Some people were satisfied with the convenient in-store collection options, mentioning that their purchases were ready for pickup within twenty-four hours. Consumers also appreciate the extremely helpful and professional assistance provided by the team when making inquiries about their orders. Reviewers find the online ordering process extremely straightforward and seamless from beginning to end.

What people talk about most

Delivery service

People report positive experiences with delivery service, expressing great satisfaction with fast shipping... See more

Product

Consumers express great satisfaction with the product, highlighting the fabulous clothing, great value, and... See more

Service

Users describe positive interactions with service, highlighting extremely fast fulfillment and very friendly... See more

Order

Customers expressed great delight and satisfaction with their order experiences, highlighting quick delivery... See more

Price

Clients share positive opinions on price, noting that sales offer truly fantastic bargains and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the beautiful classy runners I got from Lady melia, very unusual. A bit narrow in width but I am sure they will stretch in time. I can wear them to the gym,or dress up casual. A great reducti... See more

Rated 5 out of 5 stars

Ordered dress Saturday morning and was ready to be collected by noon. Very efficient service but also very personal as it's family run business and that shows. Great shop

Rated 5 out of 5 stars

This site is very clear and easy to use - prices, most especially in sale, are really fantastic, the clothing brands are really of good quality and delivery is very prompt. Would definitely give 5 St... See more

Rated 5 out of 5 stars

Very happy with my order . Actually more than happy . Order was straight forward from beginning to end . The jeans are just beautiful, I love them


Company details

  1. Clothing Store

Written by the company

Lady Melia is an Irish-owned fashion boutique situated in the south east of Ireland. We specialize in providing the latest high street women's fashion for less both online and onsite. With a passion for fashion, we offer a wide selection to suit everyone's style and preferences.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed customer service

Ordered 2 pairs of shoes online. Unfortunately neither fit me. Went to the shop to return them and I was very disappointed that the staff member didn’t even acknowledge me in the shop and when I approached her to return the shoes she really wasn’t interested in even asking me what the problem was with them or could she interest me in looking at something else ! I actually couldn’t wait to get out of the shop !

26 June 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, had my order the next day and clothing I bought carefully wrapped. Had to return one pair of trainers and had notification of return and refund in a day or 2. Highly recommend.

4 July 2024
Rated 5 out of 5 stars

I ordered a pair of brogue shoes

I ordered a pair of brogue shoes, which were an excellent price, they arrived really quickly. However they were too small and I had to return them. I cannot fault the service which was second to none.

30 May 2024
Rated 1 out of 5 stars

I purchased a blazer I collected it…

I purchased a blazer I collected it in store got home opened bag it was completely wrinkled I had to take into cleaners to have it pressed he told me it was absloute nightmare to get wrinkles out of it very disappointed with it and it would not encourage me to purchase again .

8 April 2024
ladymelia.com logo

Reply from ladymelia.com

Hi Margaret, we were very sorry to see you had a bad experience with our store as per your review on Trustpilot. We can assure you we have looked into how this happened and how we can prevent it in the future. Our customer service team had replied to your email offering to steam the blazer for you on the day but did not receive a reply.
Again on behalf of Lady Melia apologies for the bad experience and hope you will shop with us again

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