This site appears to be a scam. My order was “delivered” to an address in the US even though I am in Canada. No reply from customer service after several attempts to contact them. Will have to file a... See more
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Ordered some boots for my daughter for Christmas, no delivery, no feedback when emailed to trace, such a massive scam, have raised a fraudulent claim with my bank who are investigating STEER CLEAR C... See more
Total scam ordered a product said it was delivered however delivered to new York and I live in florida I'm putting in a fraud case with local police and my bank
I absolutely LOVE all of the items I purchased! Shipping was faster than I expected. I also like that each item was individually placed in its own plastic zip storage bag prior to bundling for shipm... See more
Company replied
Company details
Written by the company
At Laddygo, we love bringing you the latest dresses, shoes and accessories, right to your doorstep! With expert design and incredibly affordable prices, you can shop hassle free and choose the right items for your budget. Our online storefront lets us bring you high quality items at excellent value. We have creative new designs to fit every style, created with skilled craftsmanship.
Contact info
Hong Kong
- laddygo.com
2.3
Poor
452 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely loved the swimsuit
Absolutely loved the swimsuit! Fit perfect! I will be ordering more!
1 July 2021
Reply from Laddygo
It is really our greatest honor to hear that our swimsuit have caught your attention. We are so glad to hear that you want to buy so many clothing from us!
Reply from Laddygo
Dear Gabriela,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
Very nice clothes for a really good…
Very nice clothes for a really good price, very recommend 👌
26 June 2021
Reply from Laddygo
Dear Customer,
Nice day,
Thanks so much for your positive comments. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I was quite happy with the 5 garments I…
I was quite happy with the 5 garments I ordered, especially for the price. I’m not crazy about some of the fabrics and 3 fits. I only want to return 1. It’s very important to read the reviews from other customers. Don’t expect your package to come quickly, but it was delivered efficiently. All my concerns from the company were answered and quickly. All in all I will order from them again.
26 June 2021
Reply from Laddygo
Dear Vicki,
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Reply from Laddygo
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Yours Sincerely,
Too big but pretty
24 June 2021
Reply from Laddygo
Dear Customer,
Nice day,
Thanks for your feedback. we are glad that you like our clothes. Could you please provide us the order ID. so that we can check on the order and provide you our best solutions for you.
Looking forward to hearing from you soon.
I'm always very happy with the items I…
I'm always very happy with the items I receive from Laddygo. The clothes, jewellery and shoes I've bought, look lovely and are true to size.
23 June 2021
Reply from Laddygo
Thank you for your comment. Your satisfaction is our main priority. and encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I placed two orders
I placed two orders. One of my orders was okay. My other order contained 3 items. They were all listed as XXL. There is no way a XXL person could ever fit in these items. No way they are plus size items. Very disappointed.
20 June 2021
Reply from Laddygo
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
I only gave 4 stars as fit is…
I only gave 4 stars as fit is unpredictable. Material on some items are see through. No one wants a see thru outfit. If you do, you may as well run naked down the street. Clothes are very cute and reasonable cost. Delivery takes a long time.
17 June 2021
Reply from Laddygo
Dear buyer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I really like the shirts
I really like the shirts. I would like it even more if the clothing was made in the USA. Cute stuff and it doesn't take too extra long for shipping.
16 June 2021
Reply from Laddygo
Dear buyer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
I ordered 2 tops months ago
I ordered 2 tops months ago. Have not received them. I sent emails that include my order information...haven't had any response....what is going on??
16 June 2021
Unprompted review
Reply from Laddygo
Dear Customer,
Here we check and confirm the refund have been issued to you. Could you please check your account? and is there anything else we can help?
We have sent you emails. please reply us for any of your concerns.
Thank you again for your time! Hope our effort will make you feel better.
No response for returning
I ordered 3 tops all the same size, 2 were way too big.
I have sent 2 emails to return 2 of them with no response.
3 June 2021
Reply from Laddygo
Dear customer,
Thank you for your review.
We have known your main complaint and we are very sorry to hear that our product did not meet your satisfaction. Your satisfaction is always our main priority, so we have several solutions for you.
For the detailed solutions, please check your email.
Thank you again for your time. Please contact us by email if you have any problem with your order.
Laddygo are great
Laddygo are great. I ordered a dress which I have had nothing but compliments for and I ordered 2cyoos by mistake and they contacted me to inform me and refunded me immediately.!. I may just be lucky or the others may be unlucky!, I would recommend them!
3 June 2021
Unprompted review
First order and didn't fit but they…
First order and didn't fit but they don't take returns or exchanges so I will not be buying again!
3 June 2021
Reply from Laddygo
Dear customer,
Thank you for your review.
We have known your main complaint and we are very sorry to hear that our product did not meet your satisfaction. Your satisfaction is always our main priority, so we have several solutions for you.
For the detailed solutions, please check your email.
Thank you again for your time. Please contact us by email if you have any problem with your order.
Reply from Laddygo
Dear customer,
Thank you for your review. We are constantly improving our website to provide better service to our customers.
As a professional online shop, we always spare no effort to satisfy our customers. Should you have any questions, please do not hesitate to contact us.
Have a nice day.
I had ordered from this site and was…
I had ordered from this site and was very pleased. Then my second purchase was not good. The product I received looks nothing like the picture or description. I feel ripped off.
2 June 2021
Unprompted review
Reply from Laddygo
Dear customer,
Hope you have a nice day.
We have known your main complaint and we are very sorry to hear that our product did not meet your satisfaction. Your satisfaction is always our main priority, so we sent the emial and offered some solutions to you.
For the detailed solutions, please check your email.
Thank you again for your time. Please contact us by email if you have any problem with your order.
I ordered 2 dresses on may 1st for my…
I ordered 2 dresses on may 1st for my daughters wedding. Paid for expedited shipping and still have no dresses and the wedding is over! Tracking number still shows that the package is in China! Now I tried to get in to email the company and they say my email isn’t valid! They emailed me the tracking number! I just want a full refund! Sad too because the dresses are beautiful online!
30 May 2021
Unprompted review
Reply from Laddygo
Dear customer,
Hope you have a nice day!
We have known your main complaint and we are sorry for the inconvenience caused.
We have reported your problem to our relative department, they will have a close investigation for you. If you do not receive our feedback within 7 working days, please contact us by email directly.
Thank you for your time and patience.
I placed order Apr 3rd
I placed order Apr 3rd! As of May 30 have not received purchase! Bad enough not to receive mdse., but refuse to give refund which I really didn't want but at this point should have received!!
Do not trust Now!!
30 May 2021
Unprompted review
Reply from Laddygo
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.
Still waiting on my order it says…
Still waiting on my order it says processing. LG3970787320. Need this order before my trip at the end of june.
29 May 2021
Unprompted review
Reply from Laddygo
Hope you have a nice day!
We have known your main complaint and we are sorry to bring you all the inconvenience.
We do apologize for the inconvenience caused. Most items of your order were ready, the following item(s) is still under processing because the business in the whole world is affected by COVID-19.
Print 1/2 Sleeves Shift Knee Length Casual Tunic Dresses (199373820)(15373820) Size = M Bust = 13.50inch Waist = 29.25inch Hips = 33.00inch Color = Black
Would you mind if we delete the item(s) out of stock and ship the rest for you? Or we could split your order.
Thank you for your time. Looking forward to your reply.
Fabulous clothes and service!
28 May 2021
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