Label Source Reviews 1,542

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the service, describing it as professional, reliable, and faultless from start to finish. The selling process is frequently praised for being quick, easy, and smooth, with rapid authentication and prompt payment into bank accounts. Reviewers also appreciate the excellent communication and the overall efficiency of the user experience, making transactions stress-free. However, some customers also noted issues with product descriptions not always being accurate, particularly regarding items described as "never worn" that showed signs of use. A few other people also felt that the offers for selling items were insultingly low, especially compared to other companies, and that the packaging for expensive items was sometimes poor. Additionally, some reviewers reported issues with product authenticity or having items fail authentication, leading to refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with their... See more

Price

Users describe ambiguous interactions with price, with some reviewers expressing satisfaction with fair... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the quick,... See more

Payment

Clients share positive opinions on payment, with many reviewers highlighting the ease and speed of the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The item is as described and it has been delivered as promised the next day. The cost of postage is on a higher end and the LV trainers I purchased where just put in an average box in the plastic bag.... See more

Rated 5 out of 5 stars

Ordered a prada bag on Friday before 1pm, it arrived by special delivery Saturday. Much better condition than I thought it would be so am very pleased. Had the bag independently authenticated to be on... See more

Rated 5 out of 5 stars

Ordered a bag on a Friday and it was delivered on the Saturday! Bag was lovely, in good condition and as described. I had the bag independently authenticated to be sure and it was authentic. Very good... See more

Rated 5 out of 5 stars

Professional and reliable! Was sceptical as it was the first time I sell to them and the whole process seems too good to be true! I received a cash offer and sent them my Dior bag and within a few day... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Online Marketplace
  4. Used Clothing Store

Written by the company

As the UK’s destination for authenticated, pre-owned designer items and fashion, we lead the luxury resale market with unmatched experience. Trusted by over 100,000 customers and recirculating more than 30,000 items annually, we bring expertise and commitment to every transaction. Our instant cash service provides a quick and seamless way to sell your designer pieces, and our curated collection features 50+ of the world’s most iconic brands, including Moncler, Prada, Louis Vuitton, Gucci, Dior and more. Shop and sell with confidence, knowing authenticity is at the core of everything we do.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top purchase for Great price

Top purchase for Great price, I messed up by putting wrong address on (apologies) it was then sent back and they sent it out for me again without double charging which I appreciate.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Found this company on Instagram. So easy to use. Have been holding on to my bags for years, not knowing where to sell them. Got a good price for them. Would recommend them.

21 January 2026
Unprompted review
Rated 2 out of 5 stars

Used LS many times to buy and sell

Used LS many times to buy and sell, offer prices are low but easy process if you accept.

Recently purchased a Prada Khaki Gilet from there eBay store, and its failed authentication with eBay so had a refund. Not sure the checks are actually that thorough on the stock they are buying in cheap and selling for high profit margins. Worrying times when previous purchases have been through the website and had no third party authentication.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Canada goose chilliwack jacket

The Canada goose I purchased was as new in great condition and a very good price, I was mistaken in my size and had to send it back, label source was very understanding and refunded the money immediately, I will purchase from this company again and recommend to all my friends, many thanks.

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Packaging posted item needs improvement.

The item is as described and it has been delivered as promised the next day. The cost of postage is on a higher end and the LV trainers I purchased where just put in an average box in the plastic bag. Although I do understand the original package was not included but the package provided by the Label Source sending top designer item would have been better for the price of postage.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy buyer

I have read many negative comments especially on FB. My experience was very positive. The bag I bought is authentic and I received the next day. Very happy with my purchase and the process.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

5* experience

5* experience, super quick and efficient. Literally sen the money as soon as they receive your item. Amazing thank you

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Uploaded 12

Uploaded 12 - 13 items received stupid offers for all of them like 5 - 10 for Gucci stone island palm angles n cp branded not worth the headache

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Simple to use, fair prices and fast payment

Nice, simple and stress free hassle system to follow in order to submit my item and payment was on time, the same amount as the offer accepted (which is rare at similar businesses in my experience) and just an overall good experience with nothing negative to say. I personally would use LabelSource again👍🏼

7 January 2026
Unprompted review

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