Kylie Cosmetics Reviews 

I ordered a lipstick online, very light colour but they sent me such dark colored lipstick that it was obvious that the color didn't match the lipstick on the photo. I got in touch with them, they replied fast but said they don't do returns. I demanded a refund but did not get any response. They do not care about customers. Its a scam company, do not order from them online.

I bought the Kylie clear lipgloss. I love the actual lipgloss but it was so expensive for a small bottle. And also the applicator is so big taking up a lot of the space in the bottle where there could be more product. The worst thing that I don’t like about it is that the bottle is continuously leaking while it’s standing upright and it’s wasted so much product that I could have used. Keep in mind I have not dropped the lipgloss and I keep on trying to find the cause of the leak but cannot find anything on the bottle that may be causing it. Don’t get me wrong, I love Kylie but the lipgloss problem is really disappointing.

This company is basically a scam. They have a "no returns or refunds" policy, so unless you can PROVE that your items arrived defective, they will NOT give you a refund.

I placed an order in error and literally within 10 minutes I emailed them that I didn't mean to place it and wanted to cancel it. They said that "the order was already packed" (somehow?) and there was "nothing they could do."

What companies in 2022 aren't offering a refund for a simple misplaced order? What a scam. How hard is it to cancel my order and refund it when EVERY OTHER COMPANY somehow manages to do that (especially if the order was just placed).

So now I'll be getting some cosmetics I don't need. Thanks Kylie. Just another example of the rich penny-pinching the little guys.

Don’t bother buying the kylie lip kit it is not worth £19 when my nyx products perform better and don’t separate and dry your lips out… I will however praise the lip liners they are so creamy!!!! Amazing application. Do not buy into the hype you see around celebrity products.

Don't waste your time. I've learned my lesson falling for the hype from this awful 'brand'. Lip liners came broken. Lipgloss was leaking and the concealer is as cheap as a drug store no brand. The customer service is awful when trying to get a resolution so I've given up. Wasted my money giving it to some pathetic desperate reality star instead of sticking to my usual reputable make up brands.

My concealer was amazing. The delivery was fast, and the product was very quality. This brand is perfect

I ordered a set of lipsticks and got it much later than expected. I paid big money for it but got a late delivery. Besides, the quality was expected. I like the structure and tone of these lipsticks

First time Kylie customer. Pencils arrived broken so I sent a picture of the broken pencils. Both of them were broken. Apparently I have to send multiple pictures of boxes. Pencil box and packaging ( who keeps that) so they can get a code. I told them boxes were in no way damaged hence no picture supplied. I have had no reply since. I won't let the matter go as I'm not paying for faulty products, so i will post updates
Customer service is terrible.

Don't buy lip gloss!!
The lip gloss leaks throughout the bag despite several complaints.
It is also difficult to get a complaint through because this is so common.

According to employees at kicks Oslo city and kicks eger, this is completely normal and something everyone "knows". So unless you want your purse full of lip gloss…

You only playing for the name of the brand this is some cheap make up

I don't understand how anyone could support a company that actively supports human trafficking. The whole Kardashian/Jenner clan is linked to Lou M. Taylor who is the one who helped get Britney Spears in an abusive conservatorship for 13 years, forcing her to take medications she didn't need, humiliated her on a daily basis and stole hundreds of millions of dollars from her.

*All allegedly because I don't wanna get sued.

I will never purchase from a company who's business manager (lou m. Taylo) profits from the human trafficking of Britney Spears. If you really support women's rights, you would dump Lou Taylor.

"allegedly" ya know

Lip kit lip liner does not match lip color. When I reached out to customer service they said it’s supposed be different colors . I am disappointed in customer service resolution.

Don’t order from here directly - I didn’t realise and it doesn’t inform you that the products have to be sent from Germany, the shipping takes absolutely forever. Much easier to go into boots etc if you want it. Won’t be ordering online again it’s been an absolute hassle it’s a lot of money to pay to wait so long for your items

I absolutely love Kylie Cosmetic. Everything has always arrive before it was suppose to. The quality is amazing. 10/10 recommend. I also use Kylie baby products on my premature twins and their skin is amazing.

DO NOT BUY !
Very bad customer service, long shipping and bad quality products for expensive prices !!!!

Despite the negative reviews
My first order has arrived right on time for my birthday. Great palette, nice colour. Nice packaging. Will order again💜