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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I love seeing the Properties

I love seeing the Properties, but I am looking for a House with a Garden, and please no Appartments!
Regards Tsnja

8 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your kind feedback, Tanja!

To focus your search on houses with gardens and exclude apartments, please reach out to help@kyero.com with your preferences. We're here to assist!

Rated 5 out of 5 stars

Kyero has such a wide and extensive…

Kyero has such a wide and extensive choice of properties. Introduced with new properties which is helpful and interesting.

8 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you Victor for your kind review!

We're so glad you've found using Kyero.com helpful and interesting!

Rated 5 out of 5 stars

An Excellent Company

The company are showing such lovely places, although im not planning tobuy just yet, they are being very helpfull. 10 out of 10

1 April 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your positive feedback Lolita!

We're happy to hear you find out portal helpful and that you enjoy browsing the properties!

Rated 5 out of 5 stars

Kyero is always showing me viable…

Kyero is always showing me viable options to purchase a home in Spain. Great pictures and descriptions.

8 July 2024
Unprompted review
Kyero logo

Reply from Kyero

We really appreciate your feedback Nick, thank you! We're pleased Kyero is helping you find your perfect home in Spain. Happy property hunting!

Rated 5 out of 5 stars

Constantly updating with new properties…

Constantly updating with new properties on the market that meets my requirements and keeping my interest very active. Well presented website.

8 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your positive review Mr Sampat!

We're glad the constant supply of newly listed properties keeps you interested!

Rated 5 out of 5 stars

An amazing insight to property in and…

An amazing insight to property in and around Europe.thanks.

8 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your review Mark!
We're delighted to hear that our platform provides you with valuable insights into the European property market. Enjoy your search!

Rated 3 out of 5 stars

Liked

Liked; inventory in desirable areas.
Dislikes; Often sold properties are not updated, this is basically true of all sites relating to real estate in Portugal.
Lastly, most Portuguese realtors don't follow up or call you back!

1 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for this very helpful feedback, Fernando!

We're glad there are listings in desirable areas for you!

We're sorry to hear about your experience with some of the listing agents. When this happens, please reach out to us at help@kyero.com and we will be able to assist you further.

Rated 4 out of 5 stars

We very happy with initial attention…

We very happy with initial attention from Sebastian
(Business Development Executive Spain) who was helpful, knowledgeable, patient and willing to listen (and hear) our needs and match our budgetary restraints. We very much look forward to working, generating sales leads and expanding through Kyero. Many thanks from the whole team at Sun Sea Life.

4 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you Sun Sea Life for your wonderful feedback!

We're so pleased to hear about your positive experience with Sebastian. We're excited to collaborate with your team and support your growth through Kyero. Looking forward to great success together!

Rated 5 out of 5 stars

Great service

Great service, friendly, fast and very helpful. Looking forward to expanding our portfolio

1 July 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your stellar feedback Tina!

We're thrilled to support your growth and look forward to continuing our partnership.

Rated 5 out of 5 stars

Great selection of properties in…

Great selection of properties in France, I look forward to their weekly handpicked properties email.

22 June 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for the wonderful review Claire!

We're delighted that you appreciate our property offerings in France and enjoy receiving our weekly updates.

Please let us know if we can assist with your search for your dream property!

Rated 3 out of 5 stars

There are some differences between…

There are some differences between sales phase and after closing and contracting a Prime Plan.

8 May 2024
Kyero logo

Reply from Kyero

Thank you for your feedback 3dviviendas. We apologise for any confusion regarding the features of our Prime Plan.

We understand your frustration and we hope now that you have spoken with your account manager, things are clearer.

We are committed to ensuring you receive quality leads and are here to support you.

Rated 5 out of 5 stars

A great professional

Thiago is very committed and always ready to help. The response time to any question is super fast. We never go unanswered. What's more, he treats us as if we're the only ones, even though we know that's not true :-)

17 May 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you so much for your wonderful feedback Margarida! We're so pleased to hear of the excellent service and dedication you have received from Thiago! It's fantastic to know you always receive the support you need and feel uniquely valued. We'll be sure to pass along your kind words to Thiago. If you ever need anything else, we're here for you!

Rated 5 out of 5 stars

We have worked with Kyero for many…

We have worked with Kyero for many years and have always found them to be very helpful and professional. They have always given a first class service and have been very quick to answer any queries that we have had, I would definitely reccomend them to all estate agents.

Carol at homesinrealspain

16 April 2024
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your fantastic review Carol and the Homes in Real Spain team! We're delighted to hear that your experience with Kyero has been positive over the years.

Providing top-notch service and addressing your questions promptly is our priority. Your recommendation to other estate agents means a lot to us.

We look forward to continuing to support you in your success!

Rated 2 out of 5 stars

Got no enquiries at all

Got no enquiries at all while other real estate portals got me at least 3 per day

9 April 2024
Kyero logo

Reply from Kyero

Thank you for your feedback. We're sorry to hear about your concerns. Our records indicate you have received several enquiries, including through WhatsApp and phone.

We value your partnership and are committed to helping you get the best results. If you have any further concerns, please reach out to us directly, and we'll do our best to assist you.

Rated 4 out of 5 stars

Kyero is a great portal

Kyero is a great portal. Amazing real estate see them as a good partner.

12 April 2024
Kyero logo

Reply from Kyero

Thank you for your positive feedback Amazing Real Estate!

We're delighted to hear that you view Kyero as a valuable partner and we're committed to providing excellent service and supporting your success!

Rated 5 out of 5 stars

Excellent!

11 April 2024
Kyero logo

Reply from Kyero

Thank you Cuspar Consulting for the glowing feedback!

We're thrilled to hear that you're satisfied with our service. If you ever need assistance, feel free to reach out to us anytime.

Rated 3 out of 5 stars

Why no land size filter?

Love the site for most things, but WHY is there no filter for plot size? They ask how many bedrooms; bathrooms; price of course, but Im looking for acreage, and they don’t even have a filter for it even when you only look at land! Most odd and unhelpful!

30 April 2024
Unprompted review
Kyero logo

Reply from Kyero

Hi Paul, thank you for sharing your thoughts. Your feedback is invaluable as we strive to enhance our platform. We've noted your suggestion for a plot size filter and it's already in our pipeline for future improvements. Should you have any more insights or suggestions, please don't hesitate to reach out to us at help@kyero.com. We appreciate your support!

Rated 1 out of 5 stars

Very bad comercial support

Very bad comercial support. Conditions not clear and never written only by phone. Always asking for money in advance.

29 March 2024
Kyero logo

Reply from Kyero

Hello See First, thank you for reaching out and providing this feedback. Your account manager, Thiago has been in contact and has addressed your concerns.

Should you have any further concerns or questions, please don't hesitate to contact us directly. We value your partnership and aim to provide the best support possible.

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