Koss Design Reviews 

4,023
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,820 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the bracelets are absolutely stunning, incredibly comfortable to wear, and arrive in wonderful, shiny packaging. Consumers also appreciate the fantastic customer service, friendly communication, and the large variety of beautiful colors available. Some reviewers were not happy with the delivery times, noting that international shipping can sometimes take a little while to arrive. A few other people also felt that sizing options could be slightly better adjusted for those needing larger or smaller measurements. Conversely, a small portion of people mentioned concerns regarding the overall durability and the strict return policies.

What people talk about most

Quality

Clients share positive opinions on quality, consistently highlighting that the bracelets are beautiful,... See more

Order

Customers had positive experiences with order, frequently highlighting that placing orders is simple,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and securely... See more

Customer service

People report positive experiences with customer service, noting that representatives are prompt, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful bracelets, I had originally noticed a friend wearing them and asked where they were from, they shone beautifully in the sunshine and caught my eye. She showed me your site and the rest is hi... See more

Rated 5 out of 5 stars

Koss Design is a wonderful Family Business, and i have extremely enjoyed making many, many orders for Beaded Bracelets from them this past year. Every bracelet and one pair of earrings have been more... See more

Rated 5 out of 5 stars

Such beautiful bracelets! I had seen the Rona set on Instagram, but the large size was out of stock, however, more inventory was expected. I reached out via email, and had a very prompt reply! I was... See more

Rated 5 out of 5 stars

I have made many orders for Beaded Bracelets from Koss Design this year, and every single bracelet is even more beautiful than i expected ! The quality, colours of the beads, the finishing touches, pa... See more


Company details

  1. Costume Jewelry Shop

Written by the company

Koss Design — The Art of Color, Made in Japan At Koss Design, we create handcrafted jewelry that blends Parisian elegance with authentic Japanese craftsmanship. Each piece is made with genuine Miyuki beads, renowned worldwide for their unmatched color depth, brilliance, and durability. Loved by over 100,000 customers across 30+ countries, our bracelets have become a symbol of effortless style — soft, lightweight, and made to be worn every day. Our mission is simple: to bring a touch of artistry and joy to your wrist. Whether you wear one or stack several, every design tells a story — your story. ✨ 4.8/5 stars on Trustpilot ✨ 2,500+ verified reviews ✨ Featured in Marie Claire, Cosmopolitan & Stylist From Japan to Paris, from our hands to yours — each piece reflects care, authenticity, and the belief that jewelry should make you feel something special. 💖 Join the thousands of women who have already fallen in love with Koss Design — where color meets emotion, and elegance becomes effortless


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(4,023)

2,235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

These miyuki beads are my absolute favorite

These miyuki beads are my absolute favorite bracelets to wear. I have 9 and ordered 5 more. The bracelets are flat so they’re not uncomfortable when I’m typing at the computer. The glass material reflects light beautifully and the colors are vibrant. The worst part is waiting for them to arrive.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase

I bought two sets and they were delivered in a timely manner. I wear them every day and get many compliments. They go with everything and I don’t feel that I’m wearing something cheap. They look very rich..

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Lovely set

The bracelets are so elegant and delicate, I love them! The glass shines with the sunlight, creating a unique effect. Love these!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

My favorite Miyuki set yet!

Easy to use website and what you see is what you get (although the Miyuki beads are more beautiful in person). Order arrived in a timely manner and was packaged nicely.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. The website was easy to use, I was kept updated on the status of my order and the bracelets arrived well packaged and on time. The bracelets are high quality and the colours are really pretty.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

I only learned about Koss bracelets…

I only learned about Koss bracelets fairly recently. I love that they are a little bit different and this is the first time I have ever seen Japanese beads used. I have bought 4 or 5 sets of bracelets. They look great on, the quality is very good. Koss was great to order from I was able to track the package and any questions or concerns they respond to emails fairly quickly. I love these bracelets so much that I have ordered them for my daughters as well.

24 September 2026
Unprompted review
Rated 3 out of 5 stars

beware of import duties if returning items to France

I'm based in the UK. I bought 4 bracelets totalling £82.40. They weren't as nice as they looked on line - thinner and felt flimsy. I bought the large size and they were a bit loose - but also - different sizes, one was a lot looser and didn't sit nicely at all. The Returns address is in France and I needed to pay over £30 to send back - tracked delivery (which was around £12 with Parcel force and the rest import taxes) however, this has made me un-install FB so not all is lost. I could have kept them I suppose but I don't like keeping stuff for the sake of it.

24 September 2026
Unprompted review
Rated 4 out of 5 stars

I never buy accessories online without…

I never buy accessories online without trying but after seeing so many positive feedback I ordered two piece. At first I couldn’t see any movement on my order, I contacted them and return was very fast and professional! Overall it took 10 days to arrive to Middle East which is very reasonable! Pieces are beautiful and elegant. I’ll definetely order more:) only one negative thing bothered me is that they are very fragile! After I paid such premium price I would expect more solid and strong pieces… nevertheless they are adorable.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, beautiful bracelets. After my first order arrived I ordered more and friends started asking where I got them.

18 September 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful design but

Beautiful design; unfortunately bracelet which is sent as prezent is of a much worse quality, it is not worth paying a bit more to get this prezent. Delivery is very long. Overall, they are very beautiful and very special as a gift.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I loved my bracelets

I loved my bracelets, they are beautiful and delicate. Perfect for everyday use. I received them pretty quickly in a pretty package and was happy that they were exactly as shown on the webpage. Looking forward to getting more for Christmas gifts.

23 September 2026
Unprompted review

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