Koruraclub Reviews 

273
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their overall purchases and pleasant online shopping journey. Customers frequently praise the adorable designs and note that the clothing items feature very comfortable, stretchy, and high-quality fabrics that fit exceptionally well across various body types. Consumers also mention the fast delivery times and the remarkably supportive, incredibly helpful customer service team that readily resolves questions and shipping inquiries. However, some reviewers were not happy with unexpected sizing discrepancies, noting that certain items could be much too tight, poorly stitched, and feature cheap materials that differed entirely from online pictures and descriptions.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, soft fabrics, and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the durable fabrics,... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast response times and... See more

Delivery service

Consumers find delivery service to be positive, frequently noting that packages arrive quickly and in... See more

Order

Users describe positive interactions with order, highlighting fast shipping and high product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love koruraclub! Their customer service is amazing and they have the cutest sets and clothes that actually fit! I am typically a size L/XL in US sizing and I had no problem ordering in that... See more

Rated 5 out of 5 stars

I put the Order in on Boxing Day and it came a week later, a stark contrast to many other companies like this that ship from China to Australia. The outfit itself is very high quality and fits my g... See more

Rated 5 out of 5 stars

The outfit was so cute and shipped so fast! The quality was much nicer than I had anticipated and the outfit was designed with modeling the outfit in mind. The wings and tail were pose-able and the ho... See more

Rated 5 out of 5 stars

I love this brand so much, not only are then people beyond sweet but their stuff is amazing quality and so versatile! Not only do I LOVE my products but my fiance does too, hehe! I really do recommend... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(273)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 Love this Brand!!!!

Love the quality of the products, accurate to size, the clothing designs are so cute, & the customer service is amazing! They’re super quick to respond & super friendly. I will be making more purchases and recommending this brands to all my friends! <3

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Felt like a total baddie all night 😈🖤

Omg the succubus outfit was everythinggg It was super comfy to wear all night at a rave I could dance, move around, and still feel confident and cute the whole time. The fit was perfect, and I got SOOO many compliments. The quality was even better than I expected, and all the little details are just adorable. Definitely one of my fave purchases ever.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

KORURACLUB IS THE BEST BUSINESS!!

What made my experience really good and awesome was the fact that I got the product (the dress) within the period of 1 week or less and the product felt so soft and it didn't disappointed at all! I loved that there's more clothing styles ! This was my first time buying here and I'll definitely buy from here again!💕 Love Koruraclub Products! ❤️‍🩹

25 October 2025
Unprompted review
Rated 5 out of 5 stars

I love koruraclub!

Absolutely love koruraclub! Their customer service is amazing and they have the cutest sets and clothes that actually fit! I am typically a size L/XL in US sizing and I had no problem ordering in that size! The quality is also top tier! 100% ordering from them again in the future!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Comfy 🌸.

Made the best expirience w them ever.
The customer service was fast and kind. The fabric ultra soft. I love it

1 September 2025
Unprompted review
Rated 1 out of 5 stars

cheap quality, dont buy

I bought 3 sets from them and i have to say the quality is bad. its straight up aliexpress/ temu quality and for example the succubus outfit was 73 euros. thats a crazy price for bad quality and sizing. i cant reccomend their stuff. also if you order on the official website their might be problems with them not shipping it and making you wait for month. if you want cosplay lingerie with decent quality and price dont buy here. if you got any questions or want pics my instagram is @lea.doescosplay, just dm me

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Waited over 4 months... for absolutely nothing

Ordered $200 worth of stuff back in May. I ended up getting an email at the start of August saying that every single item I had ordered didn't meet the minimum they needed for their factory to make it. Cool, I own a small business myself, so I had understanding. They asked me if I wanted to pick different things out instead, as long as they weren't pre-order and were in stock items.

I should have said no and just gotten my money back then, but I trusted the company. So I picked out new things, totaling almost the same as my original order, except down a penny, but who cares? It's just a penny out of my pocket.

Now, after ordering those so called "in-stock" items, I emailed them 8 days ago asking about tracking information, a full 21 days after my updated order. I was told I needed to wait 15 days for processing which had already passed by that time.

Checking their website for different items processing, and the shipping dates, I should have gotten everything by now, much less still waiting for even a tracking number. I am appalled that not only would a company take this long, but take this long after already inconveniencing me by not even having the initial items I wanted. I am in the process of just trying to get refunded, because I don't expect I will ever even see my items. After all, it's been 29 days, almost a month, since my so-called "in-stock" order.

UPDATE:
After 3 days of no reply, they finally replied that they would send me a free gift as an apology in addition to my order. They then proceeded to list my order, and only listed 3 of the five items I ordered. What a joke of customer service. Please take your money elsewhere.

FINAL UPDATE:

I was told that only 3 of my items were listed in the previous email, because I would need to wait ANOTHER WEEK for the 2 that they didn't list. Please remember these were all IN STOCK items that, in their description, said that they would only need 3-5 days of processing to prepare for shipment before being sent out when I ordered them over a month ago. They've definitely bitten off more than they can chew and have definitely permanently lost a customer in me. I am glad they finally after much back and forth refunded me, because otherwise I was going to have to go through the hassle of filing a chargeback with my credit card company.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting company 🤧

Their customer service is blatantly superficial, and their products suck. Such a steep price tag for mediocre clothing. If you can call it that. I bought their Rose Devil Swimsuit, it was okay, terrible support and laughable quality. The purple succubus costume set was HORRENDOUSLY bad. As someone with 32DDDs, that thing could not even come CLOSE to keeping me in. It was so cheaply made, plastic-y feeling and looked ugly in real life. Their return policy is scummy, forcing you to pay for all expenses despite the fact that it’s THEIR product that is trash. Also, they deleted my reviews, leading me to surmise that they DELETE negative reviews and feedback to give you a false impression that their products are good. They are NOT. The quality is comparable to Temu, AliExpress or SHEIN. So so bad, I have screenshots and emails too. I wouldn’t be surprised if they delete this or try to take it down. Absolutely nasty company full of predators. Will not be wasting my money on their garbage, neither should you.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Have been waiting over 3 months for a preorder.

Have been waiting over 3 months for a preorder and everytime I message asking when it will be done they push it out a month. At this point I feel like I will never receive it. Do better and stop rushing to make new outfits if your last ones aren’t even done.

29 June 2025
Unprompted review
Koruraclub logo

Reply from Koruraclub

We sincerely apologize for the long wait and the inconvenience this has caused you. We fully understand how disappointing and frustrating it is to experience such a lengthy delay for a pre-order item. This was never our intention, and we are deeply sorry.

Please rest assured that we have taken your feedback very seriously. We know we must do a better job managing pre-orders and communicating accurate production and shipping timelines to every customer. We are now working closely with our production team to speed up the process and prevent similar situations from happening again.

If you could kindly contact us at korurabusiness@gmail.com with your order number, I will immediately check the latest status for you and provide you with an update as soon as possible. If you do not wish to wait any longer, we can also arrange an exchange or a full refund. Please rest assured, everything will be handled according to your preference.

Once again, we sincerely apologize for this experience. Thank you for your patience, understanding, and for giving us valuable feedback so we can continue to improve. We promise to do better and not let you down.

Rated 1 out of 5 stars

Low quality product for a very high price

Ordered a bunny outfit from them and it was very low quality latex :( feels like aliexpress quality unfortunately.

1 June 2025
Unprompted review
Koruraclub logo

Reply from Koruraclub

Hi there,

We're truly sorry to hear that you were disappointed with your bunny outfit. This is definitely not the experience we want any of our customers to have, and we take your feedback seriously.

All of our products go through quality checks, but it's clear that this one may not have met expectations. We'd love to learn more about what went wrong and make things right for you — whether that's a replacement, refund, or another solution that works for you.

Could you please contact us directly at korurabusiness@gmail.com with your order number? Upon receiving your email, we will prioritize your case and respond within 24 hours. We're here to help and ensure you have a satisfactory experience.

Thank you again for your honest feedback, and we hope to hear from you soon.

Rated 2 out of 5 stars

I bought the pink bunny bodysuit and…

I bought the pink bunny bodysuit and I'm bigger but my torso is kinda short. It kinda says at the back of the bottom part and feels like it was meant for taller models. I did look at the models and they did have longer torsos so I'm trying to find a way to tie this that's comfortable and doesn't look weird but it's not working. Plus I got this on the bogo free sale and the other outfit I got didn't even come in when it said they were shipped together.

15 June 2025
Unprompted review
Koruraclub logo

Reply from Koruraclub

Hello!

Thank you very much for your valuable and honest feedback. We are sorry to hear that you feel uncomfortable wearing the pink bunny onesie. To better assist you, we would like to know if this is related to the sizing. At the same time, we take very seriously the issue you raised about receiving only one item in the “Buy One Get One Free” promotion.

Could you please contact us directly at korurabusiness@gmail.com with your order number? Upon receiving your email, we will prioritize your case and respond within 24 hours.

We will do our best to resolve the issue for you. Thank you for your understanding and support!

Rated 5 out of 5 stars

BEST BRAND

they have something for everybody which i love you dont have to be super skinny or have a big booty to git their things! and they communicate very well

29 March 2025
Unprompted review
Rated 5 out of 5 stars

High quality amazing products

I have two succubus cosplays and one maid cosplay from Korura club, each product was more impressive than the next! Their quality is incredible, and the attention to detail is exceptional. Items do take some time to arrive so order in advance if you’re planning on wearing to an event. If you’ve ever considers buying from Korura just do it. Amazing prices for the quality of cosplay.

5 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look