Koriderm Reviews 

475
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 443 reviews, most reviewers were somewhat happy with their experience overall. Many customers truly appreciate the smooth texture of the cream, noting that it works wonderfully to improve fine lines, soften skin, and create a visibly more radiant complexion. People also frequently mention that the product absorbs extremely quickly and leaves their facial skin feeling deeply hydrated and refreshed. Some reviewers expressed concerns regarding subscription renewals and monthly charges during checkout. Several buyers recommended carefully checking order details before purchasing.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the cream absorbs quickly, leaves skin feeling... See more

Quality

Customers had positive experiences with quality, noting that the lotion absorbs instantly and leaves skin... See more

Order

People report ambiguous experiences with orders, noting that while some consumers successfully receive and... See more

Subscription

Consumers find subscription to be frustrating due to unexpected enrollment tactics and ongoing charges.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was skeptical that this product could live up to the promotional hype on social media. One week in with applying the lotion in the morning and at night, and I am impressed. Fine lines have disappear... See more

Company replied

Rated 4 out of 5 stars

I've been using the product morning and evening for the past week and a half. I believe I am beginning to see a difference in my skin as it seems smoother, less visible fine lines. I will continue usi... See more

Company replied

Rated 4 out of 5 stars

Great customer service, good value for money. Really nice moisteriser! Have been using it for around 3 months now, and will continue to do so. I can’t say the years have gone backwards but the fine... See more

Company replied

Rated 4 out of 5 stars

Well pleased with this product. however a problem with customer service. I’m moving and need to change my address before next shipment. . Have made one attempt via text, but was unsuccessful. Was info... See more

Company replied


Company details

Written by the company

Koriderm is a Korean skincare brand focused on one thing: absorption.We noticed that many women were frustrated with creams that felt nice but didn't seem to deliver. The common issue? Most skincare molecules are too large to penetrate the skin barrier effectively. Our Time Reverse Cream uses Centella Asiatica — an ingredient Korean pharmacists have trusted for decades — combined with a protein complex designed for better absorption.We're not promising miracles. We're offering a product that's been popular in Korea for good reason, now available direct to you. Over 2 million tubes sold. 90-day money-back guarantee on every order.If it doesn't work for you, we'll refund you. Simple as that.


Contact info

3.7

Average

TrustScore 3.5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(475)

466 reviews in the last 12 months

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Rated 4 out of 5 stars

The customer service is great

The customer service is great, I have not had it for 30 days yet, but so far I can feel it sink into my skin and at first, I had a breakout, but better now.

19 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Hi Bernice,

Thank you for your lovely review! 💛 We’re so happy to hear that you’ve had a great experience with our customer service team and that you’re enjoying how Koriderm feels as it melts into your skin. It’s wonderful to hear that your skin is doing better, too!

We truly appreciate you giving Koriderm a try and sharing your experience with our community. Your kind words about our team mean so much to us, and we’re delighted to be part of your skincare routine. We hope you continue to enjoy using Koriderm and look forward to hearing more about your experience in the weeks ahead! ✨🥰

Warmly,
The Koriderm Team

Rated 1 out of 5 stars

Unresponsive customer service and problematic returns

The product is ok. But, I keep getting product mailed to me that I didn't order, even after I attempted to cancel auto subscriptions. Koriderm does not answer my emails. I need to return products not ordered, but I've sent several emails asking for directions, and none have been answered. They don't appear to have a line to talk to a real person. It is unclear where to mail returns. Lots of red flags on their business practices. I would not recommend.

12 October 2026
Unprompted review
Rated 4 out of 5 stars

Definitely worth trying, a fab moisteriser!!

Great customer service, good value for money. Really nice moisteriser! Have been using it for around 3 months now, and will continue to do so.
I can’t say the years have gone backwards but the fine lines and texture of my skin is better than it was. So yep, definitely worth trying!!

19 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Hi Stephanie,

What a lovely review to read! 💛 We’re thrilled that Koriderm has become a moisturizer you love and that you’ve enjoyed both the product and the support from our customer service team. It’s especially wonderful to hear that, after three months, you’ve noticed improvements in your skin’s texture and the appearance of fine lines!

We love your positive spirit and appreciate how honestly you’ve shared your experience. Knowing that you find Koriderm good value for money and are happy to continue using it means so much to us. ✨

Thank you for your recommendation and for being part of the Koriderm community, Stephanie. Your support truly brightens our day, and we’re wishing you many more happy moments in your skincare routine! 🥰💛

Warmly,
The Koriderm Team

Rated 1 out of 5 stars

The product is great

The product is great. My son feels better. However the customer service is horrible! The keep sending when I asked them to stop. This is wrong. I am considering contacting an attorney. They won't stay in business with the way they treat customers. Anna Lorbach

18 October 2026
Unprompted review
Rated 1 out of 5 stars

Subscription order not requested

Before I even used product, I was notified of a subscription order when I had not approved or signed up for a subscription. I went to their website, clicked on cancel, only there was not a link to cancel, only links to pause. Very frustrating. I contacted them. Have not heard back. In the meantime, an order for $79+ is processing.

18 October 2026
Unprompted review
Rated 1 out of 5 stars

FAKE RUBBISH WEBSITE

FAKE RUBBISH WEBSITE
Order never arrived, tracking number never worked and no refund. FALSE MARKETING, FAKE WEBSITE.. DONT BUY

27 September 2026
Unprompted review
Rated 1 out of 5 stars

I was sent an email that an order was…

I was sent an email that an order was on its way- I did not place the order, and when I questioned it I was told it was a “subscription renewal”. I emailed to say that I did not order a renewal as I had not even opened the first item I had purchased!
Back and forth I was told that I could not get a refund!!
I would NEVER order from this company!!

6 October 2026
Rated 5 out of 5 stars

customer service was stupendous

customer service was stupendous, they were patient and professional and very friendly helpful at the same time

16 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Thank you so much for taking the time to leave this wonderful review! 🌟 We're thrilled to hear that our team was able to support you with patience, professionalism, and friendliness. Providing helpful and attentive care is at the heart of everything we do, so knowing we made a great impression really means the world to us. Please don't hesitate to reach back out if you ever need anything else!

Best,
The Koriderm Team

Rated 5 out of 5 stars

New Beliver!

I have used the cream for a couple of days and my skin is starting to feel and look so much better! Let’s see what 3weeks will do!!

12 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

That is so wonderful to hear! Seeing great results in just a few days is amazing, and we're so excited for you to see the progress over the next few weeks! Thank you for sharing your experience, and please feel free to drop us a line anytime if you need anything. 😊

Cheers!
The Koriderm Team

Rated 2 out of 5 stars

AVOID KORIDERM

It is my mission to make as many tens of thousands of people as possible -- learn the horrible truth about Koriderm customer service.

As so many others have reported, Koriderm appears to go to GREAT LENGTHS to cleverly obscure that you are signing up for a SUBSCRIPTION to receive their overpriced "average" products again and again and again.

Check out their site just to see how incredibly obscure it is.

Then, they send you an email that your product will ship soon and --- WOW-- If you tell them not to ship it, you don't want to continue-- they are so devious that they tell you it cannot be canceled once it's getting "ready to ship!!!!!!!!!!!!!!!" Really? A securely packaged, shrinkwrapped item can't be canceled? HA!
Then you explain you did not intend to have a subscription and they basically send a frustratingly pre-formed response about how it's our fault as we the customer are "always in control."
It's so manipulative and their whole process comes off as a disingenuous scam designed to get as many people to buy more than they wanted and keep at least one extra unwanted shipment when they're ready to cancel.
Then - you login to their site to cancel--and wow-- It's a PROCESS-- It's easier to cancel most porn sites than it is to cancel Koriderm!!!!

18 October 2026
Unprompted review
Rated 4 out of 5 stars

I just gave 4 stars because I’m only on…

I just gave 4 stars because I’m only on my first week, so I haven’t seen much change although my face feels very soft. But I prefer to give a better opinion when 3 or 4 weeks have pass.

17 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Hi Rosana,

Thank you for sharing your first impressions with us! 💛 We’re so happy to hear that your skin already feels soft after your first week with Koriderm. That’s such a lovely start to your experience!

We appreciate you taking the time to give the cream a chance and planning to share a more detailed update after a few more weeks. Everyone’s skin is unique, and we’re grateful to be part of your skincare routine as you discover what works best for you. ✨

We look forward to hearing your thoughts again, Rosana! Thank you for your trust and for being part of the Koriderm community. Sending you lots of warm wishes as you continue your skincare journey! 🥰💛

Warmly,
The Koriderm Team

Rated 4 out of 5 stars

Have used my crème 4 days- it feels…

Have used my crème 4 days- it feels good but by the end of day, my skin is not as moist as I hoped. Will keep trying as I have two tubes!!

17 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Hi Jean,

Thank you for giving Koriderm a try and sharing your experience with us! 💛 We’re so happy to hear that you’re enjoying how the cream feels on your skin. We love that you’re giving your skincare routine time and looking forward to discovering what works best for you!

We hope each application brings you a little moment of comfort and self-care, leaving your skin feeling soft and pampered. It’s wonderful to have you as part of our Koriderm community, Jean, and we truly appreciate your openness and support. ✨

Thank you for letting us be part of your skincare routine! We’re sending you lots of warmth and wishing you many more enjoyable skincare moments ahead. 🥰💛

Warmly,
The Koriderm Team

Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM! DO NOT BUY! I placed one order to try the product and was unexpectedly enrolled in a monthly subscription without my knowledge or consent! And they’re refusing to refund my money! They’re also refusing to refund my original order even though they promise a 90-day return guarantee.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Loving it so far

Loving it so far
Can definitely see a difference already. It's been two weeks. Will definitely keep my subscription!

30 September 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Thank you so much for the fantastic review! 🌟 We’re so glad to hear that you’re loving the product and seeing a real difference after just two weeks. Knowing you're happy enough to stick with your subscription truly means the world to us! Thank you for being a valued part of our community, and please feel free to reach out anytime if you need anything at all.

Warmly,
The Koriderm Team

Rated 5 out of 5 stars

I really like this product

I really like this product, it goes on so smooth and is absorbed without being greasy. The results are great, my skin is not dry and works great on the fine lines. Definitely going to continue to use this product.

16 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Thanks a ton for sharing your experience! Getting that perfect balance of deep hydration without a greasy feel is exactly what we aimed for, so we're so glad it's working so well for you and your fine lines. We truly appreciate your support and are excited to keep being a staple in your care routine!

Best,
The Koriderm Team

Rated 5 out of 5 stars

So far so good

So far so good. I've only had it for a week.

16 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Thank you so much for sharing your experience with us! ❤️ We’re happy to hear that things are going well so far. We know it takes time to get to know a new product, and we truly appreciate you giving ours a chance. We hope you continue to enjoy it, and we’d love to hear how things go for you in the coming weeks!

Rated 5 out of 5 stars

I can se an immediate difference.

I can se an immediate difference.

15 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Reading this put the biggest smile on our faces! Thank you so much for sharing your experience. Knowing that you saw an immediate difference means the world to us—it’s exactly why we do what we do. We're so glad to have you with us, and we're always here if you ever need any assistance!

Rated 5 out of 5 stars

This simple cream does miracle

This simple cream does miracle. It’s the only cream I used at night, this is my 2nd week using it and I can tell in the morning when I wake up my skin feels fresh, clear and I see that my skin looks healthier.

15 October 2026
Unprompted review
Koriderm logo

Reply from Koriderm

Wow, thank you so much for sharing this! Thank you so much for taking the time to leave such a lovely review. Hearing that your skin is feeling fresh, clear, and so much healthier after just two weeks is the absolute best news. We’re so happy it’s earned a permanent spot in your night routine!

Rated 1 out of 5 stars

Sorry to say this but I would t touch…

Sorry to say this but I would t touch them with a barge pole. I bought two tubes as a one off but have now been charged an additional £60.84 I know not why. I cannot get hold of anyone. I fear this is a scam

15 October 2026
Unprompted review

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