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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use and efficiency, noting that it simplifies processes like employment verification. Many appreciate the straightforward nature of the service, finding it quick, secure, and a significant improvement over traditional paperwork. People also commend the helpfulness of the technical support team in resolving issues. However, some customers expressed dissatisfaction with the payment process, particularly regarding requests for bank details, which they found intrusive and unnecessary for employment history verification. A few other people also felt that the website and service could be complicated or glitchy at times, with some experiencing difficulties logging in or connecting to external accounts like HMRC.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Service

Users describe ambiguous interactions with service. Many reviewers found the service helpful, easy to use,... See more

Website

Clients share ambiguous opinions on the website. Many reviewers found the platform easy to use, helpful, and... See more

Payment

Reviewers express strong dissatisfaction with the payment process, citing it as intrusive and invasive. Many... See more

Staff

Consumers find staff to be ambiguous. Some reviewers praise the staff as very good, helpful, and... See more

Based on these reviews

Rated 4 out of 5 stars

Apart from the huge invasion of privacy (which is more on my employer requiring my using Konfir than the company who is just providing the service) it was relatively easy and quick. However, my employ... See more

Rated 4 out of 5 stars

I think digitally the company can do more or put other options in place e.g if the customer being verified has a new account no, an upload should be done to enable them complete the task digitally

Rated 4 out of 5 stars

There was a few small glitches connecting to the HMRC but it was dealt with quickly and efficiently by the technical help team.

Rated 5 out of 5 stars

Watch out for HMRC if you never had a credit card or a mobile phone contact for I'd verification Such a nightmare I believe that your mortgage should be included in verification process There... See more

Rated 3 out of 5 stars

Great idea. Doesn’t not take 2 mins. Quite a few other websites to link to and to given permission to. Make sense but quite a faff and a bit frustrating as inevitably some systems take multiple attemp... See more

Rated 5 out of 5 stars

This is so much more convenient than filling out sheets upon sheets of paperwork and then having to wait days/weeks. This is a few clicks and instant verification. All companies should make this the n... See more

Rated 5 out of 5 stars

"I just use Konfir (konfie.com) and found it to be an incredibly helpful and easy-to-use tool. I highly recommend everyone check it out!"

Rated 4 out of 5 stars

"My experience was very positive. The process was quick, simple, and efficient. The platform is easy to use and provided a great sense of security throughout the entire procedure. I recommend it!"

Rated 3 out of 5 stars

First attempt with this onboarding service Error using auto bank app data sharing Had to rely upon onerous government gateway

Rated 5 out of 5 stars

I found it a bit complicated for me because I never did this kind of form before, but with a bit help I did it

Rated 4 out of 5 stars

Straight and easy to follow The link was sent and it was easy to provide access and links for employment reference.

Rated 1 out of 5 stars

You say you don't need to use bank for verification... then prompt for bank info and make skipping difficult. You say you don't want income details from HMRC.... then ask HMRC to grant you main... See more

Rated 5 out of 5 stars

Was a very good experience. Straight forward, simple, quick and efficient.

Rated 1 out of 5 stars

I’m really perplexed as to why I’m even having to use this company just to get a reference from my old employer. That aside, why am I also being FORCED to share my bank details with a ra... See more

Company replied

Rated 2 out of 5 stars

It demands smartphone features which, being over 50, I never use. Which then crash when they take longer than the ten minute window. Yet another way to discriminate against the older employee! Instruc... See more

Company replied

Rated 5 out of 5 stars

No more chasing references! This is a truly innovative and revolutionary way to verify employment history.

Rated 1 out of 5 stars

Provided my payslips numerous times which they refused to acknowledge, apprently that wasnt enough info for them so they wanted to be even more invasive and request access to my HMRC records. They re... See more

Rated 2 out of 5 stars

My Ltd company bank, Cater Allen is not listed and this is where my pay was going into. I added another account (as requested by the portal) and I don't understand how it can be verified. It will p... See more

Company replied

Rated 2 out of 5 stars

Compared to other methods i have used previously, this was very time consuming amd full of bugs. I kept getting messagss telling me they couldnt connect to my HMRC or Bank, even though I could log int... See more

Rated 3 out of 5 stars

Very easy to do. Straight forward , no glitches etc. As long as you follow instructions

Rated 1 out of 5 stars

I have been asked to use Konfir (which is fine), however it will not provide a reference despite logging into the relevant bank account and relevant HMRC account. There is then no one to talk to... See more

Company replied

Rated 1 out of 5 stars

Appalling. Not in line with GDPR. I should not need to connect a bank account to prove an employment history - this is an abuse of privacy & allows access to far more personal information than is need... See more

Company replied

Rated 1 out of 5 stars

I do not like anyone but myself going through my account, especially when this is needed for an employment. They all say they are safe, but there not, to many company's get hacked. So no matter what... See more

Company replied

Rated 2 out of 5 stars

Annoying and time consuming. Didn't even work from just my phone, so I had to continue on my PC. And then had to finish on my phone. Also the kind of 3rd party which I find very untrustworthy. Now... See more

Company replied


Company details

  1. Business to Business Service
  2. Software Company

Written by the company

Konfir is dedicated to making your employment verification process hassle-free. We understand how important it is for you to complete these checks quickly and smoothly. With our candidate-focused platform, you can easily share the necessary data from your own accounts with a third party, such as a new employer. Gone are the days of administrative hassles and delays when it comes to employment verification. Our top priority is to ensure your data is handled with utmost security and compliance with regulations. We believe in empowering you to move forward in your life with ease. Whether you're switching jobs, renting a property, or seeking any type of credit, our platform is designed to accelerate your journey in the modern economy. Let us take care of the verification process so you can focus on what matters most to you.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Annoying and time consuming

Annoying and time consuming. Didn't even work from just my phone, so I had to continue on my PC. And then had to finish on my phone.

Also the kind of 3rd party which I find very untrustworthy. Now there's another possible data breach just waiting to happen.

25 February 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Lars,

We’re sorry to hear that the process felt time consuming and that you had to switch between your phone and computer to complete it. That’s understandably frustrating.

We also understand your concern about the security of using a third party service. Protecting personal data is a core part of how Konfir is designed. Data connections are made through secure, encrypted APIs to trusted sources such as HMRC, banks, or payroll providers, and Konfir does not store banking login credentials.

If you would like to discuss your experience or ask any questions about how security and data protection are handled, please feel free to contact us at verifications@konfir.com. You can also read more about how personal data is protected here: https://www.konfir.com/legal/privacy-notice

The Konfir Team

Rated 1 out of 5 stars

Huge privacy invasion

Huge privacy didn't go down well with me, only given one permission, kept budgering me for more.

24 February 2026
Unprompted review
Konfir logo

Reply from Konfir

We’re sorry to hear that the process raised privacy concerns for you.

Konfir only accesses information through connections that a person chooses to approve, and you can decide which data sources you are comfortable connecting. Nothing is accessed unless you give consent to proceed.

We understand that being asked to share employment or income information can feel intrusive if the process isn’t clear, and we appreciate you sharing your feedback.

If you would like us to look into your experience or answer any questions about how your data is handled, please feel free to contact us at verifications@konfir.com

You can also read more about how personal data is protected and processed here: https://www.konfir.com/legal/privacy-notice

The Konfir Team

Rated 1 out of 5 stars

I had no choice but to use this system…

I had no choice but to use this system because I need to work. Its the most intrusive process and very unclear as to what one needs to complete to satisfy the employer. At one point it led me down the path of asking for my bank username. My bank explained one should never give their username to anyone which sounds right! I think I found a way around this by giving access to HMRC Gateway which will give the employment record (which is what the employer wants) - but I'm not sure. The process was very daunting and felt like a violation of my privacy. It also feels very risky.

23 February 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Yvonne,

We’re sorry to hear that the process felt intrusive and unclear, and that it left you feeling uneasy about what was being asked of you.

Konfir never asks for or stores bank login credentials directly. When banking is used as a data source, the connection is made through Open Banking, which allows you to authorise read-only access without sharing your banking details with us. You may be asked for your username by your own bank to authenticate this request. This will be up to your bank, and only they see these details. We understand, however, that this can feel concerning if the process isn’t fully clear at the time.

You’re also able to choose which data sources you’re comfortable connecting, and many people complete checks using alternatives such as HMRC records, depending on what the organisation requesting the verification accepts.

If you would like us to look into your experience or clarify anything about the process, please feel free to contact us at verifications@konfir.com. You can also read more about how personal data is handled here: https://www.konfir.com/legal/privacy-notice

The Konfir Team

Rated 2 out of 5 stars

Long winded and a hassle

Long winded and a hassle

17 February 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi there,

Thank you for the feedback, and sorry the process felt long-winded.

We’re working on simplifying the steps and making the experience faster and clearer for applicants. If you’re willing to share a bit more detail on where it became a hassle (e.g., which step or connection), please email verifications@konfir.com and we’ll use it to investigate and improve.

Kind Regards,
Jacob @ Konfir

Rated 1 out of 5 stars

Not good at all,

Not good at all,, pointless

6 February 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Luke,

Sorry to hear this felt pointless, and thank you for telling us.

We’d like to understand what went wrong and how we can improve. If you’re willing, please email verifications@konfir.com with the email address used for your verification (please don’t share personal details publicly) and a brief note on what happened. We’ll review it and respond directly.

Kind Regards,
Jacob @ Konfir

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