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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use and efficiency, noting that it simplifies processes like employment verification. Many appreciate the straightforward nature of the service, finding it quick, secure, and a significant improvement over traditional paperwork. People also commend the helpfulness of the technical support team in resolving issues. However, some customers expressed dissatisfaction with the payment process, particularly regarding requests for bank details, which they found intrusive and unnecessary for employment history verification. A few other people also felt that the website and service could be complicated or glitchy at times, with some experiencing difficulties logging in or connecting to external accounts like HMRC.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Service

Users describe ambiguous interactions with service. Many reviewers found the service helpful, easy to use,... See more

Website

Clients share ambiguous opinions on the website. Many reviewers found the platform easy to use, helpful, and... See more

Payment

Reviewers express strong dissatisfaction with the payment process, citing it as intrusive and invasive. Many... See more

Staff

Consumers find staff to be ambiguous. Some reviewers praise the staff as very good, helpful, and... See more

Based on these reviews

Rated 4 out of 5 stars

Apart from the huge invasion of privacy (which is more on my employer requiring my using Konfir than the company who is just providing the service) it was relatively easy and quick. However, my employ... See more

Rated 4 out of 5 stars

I think digitally the company can do more or put other options in place e.g if the customer being verified has a new account no, an upload should be done to enable them complete the task digitally

Rated 4 out of 5 stars

There was a few small glitches connecting to the HMRC but it was dealt with quickly and efficiently by the technical help team.

Rated 5 out of 5 stars

Watch out for HMRC if you never had a credit card or a mobile phone contact for I'd verification Such a nightmare I believe that your mortgage should be included in verification process There... See more

Rated 3 out of 5 stars

Great idea. Doesn’t not take 2 mins. Quite a few other websites to link to and to given permission to. Make sense but quite a faff and a bit frustrating as inevitably some systems take multiple attemp... See more

Rated 5 out of 5 stars

This is so much more convenient than filling out sheets upon sheets of paperwork and then having to wait days/weeks. This is a few clicks and instant verification. All companies should make this the n... See more

Rated 5 out of 5 stars

"I just use Konfir (konfie.com) and found it to be an incredibly helpful and easy-to-use tool. I highly recommend everyone check it out!"

Rated 4 out of 5 stars

"My experience was very positive. The process was quick, simple, and efficient. The platform is easy to use and provided a great sense of security throughout the entire procedure. I recommend it!"

Rated 3 out of 5 stars

First attempt with this onboarding service Error using auto bank app data sharing Had to rely upon onerous government gateway

Rated 5 out of 5 stars

I found it a bit complicated for me because I never did this kind of form before, but with a bit help I did it

Rated 4 out of 5 stars

Straight and easy to follow The link was sent and it was easy to provide access and links for employment reference.

Rated 1 out of 5 stars

You say you don't need to use bank for verification... then prompt for bank info and make skipping difficult. You say you don't want income details from HMRC.... then ask HMRC to grant you main... See more

Rated 5 out of 5 stars

Was a very good experience. Straight forward, simple, quick and efficient.

Rated 1 out of 5 stars

I’m really perplexed as to why I’m even having to use this company just to get a reference from my old employer. That aside, why am I also being FORCED to share my bank details with a ra... See more

Company replied

Rated 2 out of 5 stars

It demands smartphone features which, being over 50, I never use. Which then crash when they take longer than the ten minute window. Yet another way to discriminate against the older employee! Instruc... See more

Company replied

Rated 5 out of 5 stars

No more chasing references! This is a truly innovative and revolutionary way to verify employment history.

Rated 1 out of 5 stars

Provided my payslips numerous times which they refused to acknowledge, apprently that wasnt enough info for them so they wanted to be even more invasive and request access to my HMRC records. They re... See more

Rated 2 out of 5 stars

My Ltd company bank, Cater Allen is not listed and this is where my pay was going into. I added another account (as requested by the portal) and I don't understand how it can be verified. It will p... See more

Company replied

Rated 2 out of 5 stars

Compared to other methods i have used previously, this was very time consuming amd full of bugs. I kept getting messagss telling me they couldnt connect to my HMRC or Bank, even though I could log int... See more

Rated 3 out of 5 stars

Very easy to do. Straight forward , no glitches etc. As long as you follow instructions

Rated 1 out of 5 stars

I have been asked to use Konfir (which is fine), however it will not provide a reference despite logging into the relevant bank account and relevant HMRC account. There is then no one to talk to... See more

Company replied

Rated 1 out of 5 stars

Appalling. Not in line with GDPR. I should not need to connect a bank account to prove an employment history - this is an abuse of privacy & allows access to far more personal information than is need... See more

Company replied

Rated 1 out of 5 stars

I do not like anyone but myself going through my account, especially when this is needed for an employment. They all say they are safe, but there not, to many company's get hacked. So no matter what... See more

Company replied

Rated 2 out of 5 stars

Annoying and time consuming. Didn't even work from just my phone, so I had to continue on my PC. And then had to finish on my phone. Also the kind of 3rd party which I find very untrustworthy. Now... See more

Company replied


Company details

  1. Business to Business Service
  2. Software Company

Written by the company

Konfir is dedicated to making your employment verification process hassle-free. We understand how important it is for you to complete these checks quickly and smoothly. With our candidate-focused platform, you can easily share the necessary data from your own accounts with a third party, such as a new employer. Gone are the days of administrative hassles and delays when it comes to employment verification. Our top priority is to ensure your data is handled with utmost security and compliance with regulations. We believe in empowering you to move forward in your life with ease. Whether you're switching jobs, renting a property, or seeking any type of credit, our platform is designed to accelerate your journey in the modern economy. Let us take care of the verification process so you can focus on what matters most to you.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Went to use the service and the system…

Went to use the service and the system was under maintenance, very intrusive and an aggressive form of conducting referencing. Sensitive information and no clear evidence of safety, GDPR regulations or private security.

Definitely not comfortable here. This screams loudly that they don’t trust your information prior to this check. Avoid

9 March 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Jaye,

Thank you for taking the time to share your feedback. We’re sorry that you encountered the service while it was under maintenance and that the experience left you feeling uncomfortable.

We understand that being asked to connect financial or employment information can feel intrusive if it isn’t clear how the process works. Konfir only accesses information through consent-based, read-only connections, and we operate under strict data protection and GDPR requirements. No information is accessed unless a user chooses to connect a data source themselves.

Konfir is simply one way organisations can verify employment or income, and the decision to request a verification check is made by the organisation carrying out the screening.

If you’d like us to look into your experience or answer any questions about how the process works, please feel free to contact us at verifications@konfir.com. Our privacy policy is available at: https://www.konfir.com/legal/privacy-notice

The Konfir Team

Rated 3 out of 5 stars

It was good but Abit of issues in the…

It was good but Abit of issues in the survey but other then that went smoothly and was pretty good I just reckomend in the future maybe show them how to log in there account cause we had to do go on Google and sign in then we could do it but luckily I did that and thought of it but maybe people would not cause it said failed to connect and it will take pretty long to do it maybe a day maybe 2 maybe even a week and this is important so they have to do it

9 March 2026
Unprompted review
Rated 3 out of 5 stars

Id face

Very easy to do. Straight forward , no glitches etc. As long as you follow instructions

7 March 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

EXCELLENT! Had an issue initially and contacted customer service but Jacob was great in helping me resolve the issue!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke, waste of time and pain in the backside

4 March 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Harry,

We’re sorry to hear that the experience felt frustrating and that it came across as a waste of your time.

If you’re open to it, please feel free to contact us at verifications@konfir.com and we’ll be happy to take a look and answer any questions.

The Konfir Team

Rated 5 out of 5 stars

Review

Really easy to use and straightforward to navigate. I found the website clear and quick to get what I needed done without any confusion. Overall, it was a smooth and stress-free experience

28 February 2026
Unprompted review

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