Knetx Reviews 37

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered insoles six months ago and have still not received the product. I’ve emailed at least 10 times. I only got one response: “I would like to inform you of an unexpected delay affecting the... See more

Rated 1 out of 5 stars

SCAM avoid - paid £45 and never received any goods. Radio silence when trying to follow up

Rated 1 out of 5 stars

Horrible. I purchased in September 2025, recieved emails after inquiring where my order is. And it’s the same email - shipping in 2 weeks. Still NOTHING. Complete scam and everyone should bring this t... See more

Rated 1 out of 5 stars

SCAM! Lost €50 for insoles that never arrived. Terrible response to emails... nothing... I place an order in August. Still recieved anything. No insoles, no refund. Stay away from these scammers!


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1.4

Bad

TrustScore 1.5 out of 5

37 reviews

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Rated 1 out of 5 stars

Scammers…

Scammers…

€80,- for nothing, no mail, no message, no products just nothing!

Everywhere I look on the internet, some new Brands pop-up with the exact same insoles, but another brandname and logo. Saw the insoles also on Temu, exact the same!

It’s really bullshit!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

They don't follow their own posted…

They don't follow their own posted timeline. Customer service talks about following their process as the insole sit at the shippers processing. I told them to cancel the order they refused. Told me I couldn't request a return until they are delivered. Waste of time so I will have to dispute with my credit card. I have disputed because I still don't have the product and they continue to tell me that I do.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Long delivery & ignoring emails

Long delivery time approaching 30 days, have broke promises of delivery dates. Currently deflecting messages for a refund. Ordered nearly a month ago and still hasn’t arrived.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Cheap product

Really long delivery times. Product is cheap and not good quality.
Refused to get back to me regarding a refund.

24 July 2025
Unprompted review
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