Kline Collective Reviews 

Reply from Kline Collective

Mar 22, 2026

Hi Alicia,

Thank you very much for your detailed and thoughtful review - we truly appreciate you taking the time to share your experience.

We’re glad to hear that you found our process professional from start to finish. For bespoke pieces, especially when it comes to color and sizing, we believe it’s important to align closely at every stage, which is why we provide previews for confirmation before moving into production.

We also truly appreciate your patience throughout the process. Since each piece is hand-painted, achieving the right balance of color, detail, and overall composition can sometimes take refinement. Your clear feedback made a big difference, and we’re very pleased to hear that the final result met your expectations.

We understand your concerns around timing, and we’re continuously working to improve turnaround times while maintaining the level of quality and craftsmanship our customers expect.

Thank you again for your trust and recommendation - it genuinely means a lot to us. We look forward to working with you again in the future.

Kind Regards,
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Arne,

Thank you so much for your kind reviews! Congratulations on the new piece delivered to your new home!

We’re delighted to hear that you’re happy with the quality of the canvas and the frame. It means a lot to us that you would recommend Kline Collective, especially as we strive to create special, luxurious pieces for every space.

Thank you again for your support - we hope to create something beautiful for you again in the future!

Kind Regards,
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Kentabanno,

Thank you so much for your review - I will pass your kind comments on to Marie and Dale, the artist who worked on your piece.

It truly means a lot to them. We always strive to deliver an excellent customer experience, and feedback like yours is a great encouragement.

Creating art to meet each customer’s vision is never easy, so every step of the process is important to us. The moment when customers say "Congratulations" to our artist who made the work well done it is such an honor.

They will be more than happy, it is a recognition that's the most important thing in an artist life.

Thank you again for your support - we hope to create something beautiful for you again in the future!

Kind regards,
Emily

伴野様

この度はレビューをお寄せいただき、誠にありがとうございます。温かいお言葉は、担当のMarieおよび本作品を手がけたアーティストのDaleにも必ずお伝えいたします。

お客様からのお言葉は、私たちにとって本当に大きな意味を持ちます。私たちは常に最高の顧客体験を提供できるよう努めており、このようなご感想は大きな励みとなります。お客様一人ひとりの理想に応える作品を創り上げることは決して簡単ではなく、そのため制作のすべての工程を大切にしております。

また、お客様から「素晴らしい作品です」といったお言葉をアーティストにいただける瞬間は、私たちにとっても大変光栄であり、アーティストにとっては何より大切な評価となります。きっと大変喜んでいることと思います。

改めまして、ご支援に心より感謝申し上げます。今後もまた美しい作品をお届けできることを楽しみにしております。

敬具
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Max,

Thank you so much for your review and feedback - we really appreciate it.

Yes, we needed to pack your artwork in a sturdy wooden box because of its large size (around 110"). Without this protection, it could easily be damaged during transit. We’re sorry that it was a bit difficult to open, but we’re glad the video helped.

On the bright side, DHL is able to handle and unload the artwork for you, so there’s no need to worry about arranging a forklift 🙂

If you have any questions, we’re always happy to help!

Cheers,
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Kevin!

I am glad to hear from you again! Thank you so much for your kind words, Kevin - we truly appreciate it.

We’re delighted to hear that everything arrived exactly as expected and that you’re happy with the artwork. That means a lot to us and to the creators behind each piece.

Thank you again for your support - we hope you continue to enjoy your artwork for years to come! Please don't forget to send us photos or show it on our website!

Thank you!

Emily

Reply from Kline Collective

Mar 22, 2026

井木様

この度は率直なご意見をお寄せいただき、誠にありがとうございます。お時間を割いてご体験を共有していただき、心より感謝申し上げます。

作品のセレクションや品質にご満足いただけたとのこと、大変嬉しく思います。それは私たちだけでなく、それぞれの作品を手がけた作家にとっても大きな励みとなります。

割引に関して混乱を招いてしまいましたこと、深くお詫び申し上げます。本来このようなご不便をおかけするべきではなく、ご購入のためにお時間をかけてカートを作成された後であれば、なおさらご不快に感じられたことと存じます。いただいたご意見は真摯に受け止め、今後はオファー内容がより明確で一貫性のあるものとなるよう改善に努めてまいります。また、私たちは真剣にご購入を検討されているお客様にはできる限り割引を適用させていただいておりますので、どうぞご安心ください。作家の作品へのご理解とご関心をお持ちいただけることを大切にしております。

改めまして、貴重なご意見とご支援に心より感謝申し上げます。今後のサービス向上に活かしてまいります。

敬具
Emily



Hi 井木,

Thank you for your honest feedback - we truly appreciate you taking the time to share your experience.

We’re glad to hear that you were happy with the selection and the quality of the artwork - that truly means a lot to us and to the creators behind each piece.

We’re very sorry for the confusion regarding the discount. That’s certainly not the experience we want anyone to have. We understand how frustrating it must have felt, especially after spending time building your cart. Your feedback has been noted, and we’re reviewing how our offers are communicated to ensure everything is clear and consistent moving forward. We always try to honor discounts for serious customers, so please don’t worry - as long as there is genuine interest in supporting our artists’ work.

Thank you again for your feedback and for your support - it helps us improve.

Kind regards,
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Sam,

Thank you so much for your amazing review!

We’re absolutely thrilled to hear how happy you are with your two canvas artworks. It’s such a lovely feeling knowing they’ll be part of your new space and something you’re excited to show your guests.

Your kind words truly mean a lot to us and to the creators behind each piece. Thank you for your support, and we hope your new place looks incredible with your new artwork!

Happy Springtime!

Kind Regards,
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Kiyoshi,

Thank you so much for your kind words - we truly appreciate it.

We’re really glad to hear that our team’s advice on size and color was helpful, and it means a lot to us that you love the works of John Rey U. We support him all the way since he started his career with us.

John is a Filipino creator who is deeply passionate about his craft and always strives to have his work recognised. Knowing that his artwork resonates with you (and also many others) is incredibly meaningful - not only to him, but also to his family. We’re very proud to support him, help showcase his work, and protect the originality behind each piece.

Thank you again for your support - it truly means a lot to both us and John.

Kind Regards,
Emily

Reply from Kline Collective

Mar 22, 2026

Hi Eve,

Thank you so much for your review - we truly appreciate you taking the time to share your experience.

We’re really glad to hear that you enjoyed receiving the progress photos and that your artwork arrived safely. That means a lot to us.

Regarding the final framed photos, you’re absolutely right. Sometimes the difference comes down to lighting and camera conditions, but we always do our best to communicate to our artists and teams on how important these details are. Your feedback is very valuable, and we are continuously working to improve this part of the experience so it becomes smoother and more consistent.

We’re also committed to supporting our original artists and showcasing their craftsmanship in the best possible way, and comments like yours help us do better.

Thank you again for your support - we truly appreciate it.

Have a nice day!

Kind Regards,
Emily

Reply from Kline Collective

Mar 9, 2026

Hi Masahiroyuri,

Thank you for your wonderful feedback! We’re delighted to hear that the 3D artworks are perfect for your kids’ rooms and that you were pleased with the frame quality and early delivery.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 9, 2026

Hi Lydia,

Thank you for your feedback. We’re glad to hear our support team was helpful and responsive. We appreciate your patience regarding the carrier delay.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 9, 2026

Hi Amy,

Thank you for your kind feedback! We’re glad to hear you enjoyed customizing the design and size, and that the final piece turned out well. We truly appreciate your support.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 9, 2026

Hi Linda,

Thank you for your wonderful feedback! We’re thrilled to hear that your first purchase with Kline Collective met your expectations and that you’re happy with the quality of the frame and artwork. Your recommendation truly means a lot to us.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 9, 2026

Hi William,

Thank you for your kind feedback! We’re delighted to hear that the color adjustment worked perfectly and that the piece looks amazing on your wall.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 4, 2026

Hi Alicia,

Thank you so much for your wonderful review! We’re thrilled your first original artwork purchase was such a positive experience. The artist will be delighted to hear your kind words, and we’re glad Dale could guide you patiently through the process.

You’re right about judging colors online - it can be tricky. Just remember a few years ago about #thedress and we also encounter such issues in our business. We really appreciate your feedback, and we’ll keep looking for ways to make it easier for customers to visualise the colors accurately.

Thanks again for choosing us, and we hope your artwork brings you joy for years to come!

Warm Regards,
Marie

Reply from Kline Collective

Mar 4, 2026

Hi Jean,

Thank you for your feedback! We’re glad to hear our support team was responsive and able to assist you.

We appreciate your note about the timing of updates - we’re always looking for ways to be faster and make the process smoother for our customers. Your input will help us improve, especially with customization updates.

Thanks again for sharing your experience, and we look forward to serving you even better next time!

Warm Regards,
Marie

Reply from Kline Collective

Mar 4, 2026

Hi Isobel,

Thank you so much for your honest feedback - we truly appreciate you taking the time to share your experience.

We’re really sorry to hear that the frame edges were slightly scuffed on arrival. That’s certainly not the standard we aim for. We’re glad our customer care team was able to resolve it for you, but you’re absolutely right - it shouldn’t have happened in the first place.

Thank you again for your understanding and for giving us the opportunity to make it right. We hope to serve you again soon!

Best Regards,
Marie

Reply from Kline Collective

Mar 3, 2026

Hi Samuel,

Thank you for your feedback! We’re so glad to hear you’re happy with your painting and that you enjoyed the customization process. We truly appreciate your patience, as custom work can naturally extend the timeline.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 3, 2026

Hi Yoshiko,

Thank you for your thoughtful feedback! We’re delighted to hear that you’re very satisfied overall. We understand that viewing frame tones online can sometimes feel different in person, and we truly appreciate your understanding.

Wishing you a wonderful day!

Best regards,
John

Reply from Kline Collective

Mar 3, 2026

Hi Cody,

Thank you for your feedback! We’re glad to hear you appreciate the richness of the colors. Lighting can sometimes influence how artwork appears in different settings, and we truly appreciate you sharing your experience.

Wishing you a wonderful day!

Best regards,
John