I really like Klarna, but I wish I loved it. For some reason, they do not deserve a five-star review, perhaps because they make things a little harder for their customers when it comes to getting cred... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to be able to pay in 4 easy payments that come right out of my account! My only issue has been receiving assistance with what turned out to be a scam retailer
Company replied
The fact that you all give me enough time to make my payment and also offer payment extension. I appreciate you not lessening my spending but I also thank you for everything just because my bills catc... See more
Company replied
I love Klarna. It’s so reliable and supports me to be able to afford items with a plan. It is flexible in having later payments by extending this or allowed to pay in advance if possible. I think it c... See more
Company replied
Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.4
Excellent
519K reviews
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im so happy whit klarna
28 April 2026
Reply from Klarna
Hi Sergiu. Thank you! So happy to hear you're so happy! Thanks for choosing Klarna.
Reply from Klarna
Hi Warner. Thank you for the love! Cool to hear! Thanks for choosing Klarna.
Klarna doesn’t take responsibility for…
Klarna doesn’t take responsibility for fraudulent activities and is actually complicit in recommending companies to get You trapped in recurring payments to customers who are not careful about any special rewards which eventually become monetary fraud
2 January 2026
Reply from Klarna
Hi! Thank you for taking the time to share your experience with us. We're truly sorry to hear that things haven't gone as expected, and we completely understand your frustration. We'd really like to look into this further for you, so Klarna will be reaching out via email to request some additional details. Please keep an eye on your inbox so we can get this sorted for you.
Reply from Klarna
Hi. Thank you for your review! Easy and instant is exactly what we aim for! Thanks for choosing Klarna.
Reply from Klarna
Hi. Thank you! Amazing and perfect every time is the best compliment! Thanks for choosing Klarna.
Excellent service
28 April 2026
Reply from Klarna
Hi Ross. Thank you! Excellent is what we aim for! Thanks for choosing Klarna.
Everything was super easy and fast
Everything was super easy and fast. I really Love Klarna
28 April 2026
Reply from Klarna
Thank you so much, Joshy! We love hearing that your experience has been super easy and fast. It's great to know you're enjoying Klarna 💜
I have been using Klarna for about a…
I have been using Klarna for about a year and it’s been great putting some of my more expensive purchases on a payment plan that fits my budget and I’ve never had a problem with anything I always recommend friends and family to give Klarna a try you can’t go wrong with their flexibility to accommodate your budget.
28 April 2026
Reply from Klarna
Hi Miguel. Thank you so much for this amazing review and for recommending us to friends and family! A year of great experiences, flexible payment plans that fit your budget and never a problem, that's exactly what we want to deliver! Thanks for choosing Klarna.
Quick and easy
28 April 2026
Reply from Klarna
Thank you, Tim! We're happy to hear you find Klarna quick and easy to use 💜
Love Klarna it allows me to buy things…
Love Klarna it allows me to buy things I need and pay it within my budget
8 April 2026
Reply from Klarna
Hi Elizabeth. Thank you for the love! Buying what you need within your budget is exactly why we're here! Thanks for choosing Klarna.
Great apps and well seured.
28 April 2026
Reply from Klarna
Thank you for your review, Bernice! We're glad to hear you're enjoying the app and that you feel secure using Klarna!
Very comfortable platform
28 April 2026
Reply from Klarna
Hi Mohammad. Thank you! Comfortable is what we aim for! Thanks for choosing Klarna.
I love Klarna
I love Klarna! Always so simple and make things easy! Just got my debit premium card!
28 April 2026
Reply from Klarna
Thank you so much, Jacqueline! We're so happy to hear you love using Klarna and that everything has been simple and easy for you. Congrats on your new premium card, enjoy it 💜
Reply from Klarna
Thank you for the wonderful review, Editha! We love hearing that you're enjoying the flexibility Klarna offers when shopping 💜
affordable repayments
its so easy to use. its vreat to be able to break your payments down into affordable installments.
1 April 2026
Reply from Klarna
Thank you so much for your kind words, Sarah! We're thrilled to hear you find Klarna easy to use and that our installment options are helping make payments more manageable for you 💜
Reply from Klarna
Thank you for choosing Klarna, Hana! We're happy to hear you're enjoying the experience 💜
Brilliant
Great way of helping get those items that come along by surprise and cost too much in a lump sum.
Have used Klarna for a few years never had any issues.
28 April 2026
Reply from Klarna
Thank you for this lovely review, Charlie! We're so glad Klarna has been a reliable option for you over the years, especially for those unexpected purchases. It's great to know you've had a smooth experience!
Reply from Klarna
Thank you so much for sharing this, Eurydice! It's wonderful to hear that Klarna has been helpful in making payments more manageable for you. Knowing we can make a real difference means a lot to us!
I love being able to pay in 4 payments.
I love being able to pay in 4 payments.
It's quick and easy to order online.
28 April 2026
Reply from Klarna
Hi Alberta, thank you for your lovely review! We're happy to hear that you love paying in 4 and that ordering online with Klarna is quick and easy for you.
Klarna Team
You guys are great
28 April 2026
Reply from Klarna
Hi, thank you for the review! We're glad you're having a great experience with Klarna.
Klarna Team
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