I really like Klarna, but I wish I loved it. For some reason, they do not deserve a five-star review, perhaps because they make things a little harder for their customers when it comes to getting cred... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to be able to pay in 4 easy payments that come right out of my account! My only issue has been receiving assistance with what turned out to be a scam retailer
Company replied
The fact that you all give me enough time to make my payment and also offer payment extension. I appreciate you not lessening my spending but I also thank you for everything just because my bills catc... See more
Company replied
I love Klarna. It’s so reliable and supports me to be able to afford items with a plan. It is flexible in having later payments by extending this or allowed to pay in advance if possible. I think it c... See more
Company replied
Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.4
Excellent
519K reviews
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Easy service
Easy service, app is easy to use and you can see what you have outstanding
28 April 2026
Reply from Klarna
Hi Maddie. Thank you for your wonderful feedback! We're pleased to hear that you find Klarna's service easy, the app easy to use, and that you can clearly see what you have outstanding. We appreciate you taking the time to share your experience and we're always here if you need anything.😊
Reply from Klarna
Hi Marleny, thank you for the great review! We're so happy to hear that you're enjoying Klarna. It's always great to hear that our customers are having a good time shopping with us. Thank you for choosing Klarna. 😊
Reply from Klarna
Thank you so much for your kind words, Boluwatife! We are thrilled to hear that you had a great experience with Klarna. Should you ever need anything, we are always here to help.
Klarna Team
Reply from Klarna
Thank you for your great review, Shawna. We're so happy to hear that you find Klarna super easy to use. If you ever need any assistance, we're always here for you!😊
Reply from Klarna
Thank you for the lovely review, Christopher! We're so happy to hear that 😊
Reply from Klarna
Hi Iva, thank you for the amazing review! We're thrilled to hear that you're having such a great experience with Klarna. Your support truly means a lot to us. 😊
Really satisfied with Klarna it helps a…
Really satisfied with Klarna it helps a lot to spread the cost ,I recommend this to everyone very good company
28 April 2026
Reply from Klarna
Hi Anita! Thank you so much for your lovely review and for recommending us. We're really happy to hear that Klarna helps you spread the cost and that you're satisfied with our service.
Klarna Team
Reply from Klarna
¡Hola, María! ¡Gracias por tu fantástica reseña! Nos alegra mucho saber que te parece que Klarna es excelente. Si necesitas cualquier tipo de ayuda, no dudes en contactar con nosotros en cualquier momento.😊
Simple and effective way to get your…
Simple and effective way to get your stuff. Secure as well so it’s a top notch!
28 April 2026
Reply from Klarna
Thank you for the amazing review, R Dutt! We're so glad you find Klarna simple, effective, and secure 😊
Reply from Klarna
Thank you so much for the kind words, Rafal! We're really happy to hear you had a great experience. Your feedback truly means a lot to us 💙
Klarna Team
Reply from Klarna
Hi Therese! Thank you for your review! We're glad to hear that Klarna makes everything easy for you.
Klarna Team
easy to use and helps spread costs so…
easy to use and helps spread costs so less financial strain and helps cash flow planning based on affordibility
28 April 2026
Reply from Klarna
Hi Sukeina. Thank you for your wonderful review! We're so happy to hear that you find Klarna easy to use and that it helps you spread costs, reduce financial strain, and plan your cash flow based on affordability. We appreciate your kind words and we're always here whenever you need us.😊
Reply from Klarna
Thank you for sharing such wonderful review, Danielle! We're so happy to hear that Klarna has been a reliable choice for you. Your trust means a lot to us. 😊
kindness
well they have helped me out many times with small..issues and were very patient with me and nice and the made me feel i was important .. while addressing my issues thank you for helping with my orders and the payment plans you offer and letting me pay over time i appreciate you all ...
28 April 2026
Reply from Klarna
Hi Indy, thank you for sharing your experience! We're really glad that our team has been able to help you and that you've had a positive experience with our payment plans. We wish you a nice day!
Klarna Team
Reply from Klarna
Thank you for the 5 star review, Fernando! We appreciate your feedback 😊
Reply from Klarna
Hi! Thank you for the kind words! It's great to know that you love the efficiency Klarna offers.
Klarna Team
allowed me to budget the purchase
allowed me to budget the purchase, also like the opertunity to pay early
28 April 2026
Reply from Klarna
Hi Craig! Thank you for your review. We're glad to hear that Klarna helps you budget your purchases and that you appreciate the flexibility to pay early.
Klarna Team
This site just helps me so much love…
This site just helps me so much love the way no interest is taken love everything about this site
1 April 2026
Reply from Klarna
Hi Bev! It means a lot to know that you love using Klarna and that our interest free options make a real difference for you.
Klarna Team
Reply from Klarna
Thank you for the kind words, Stuart! We're glad to hear you're having a good experience with Klarna 😊
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