I had two window deliveries to a difficult site up a mountain last winter. One was delayed by 3 weeks but there was alot of disruption in Europe at the time. Even so, the delivery time frame was much... See more
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The delivered Windows and Doors were of excellent quality and packaged with care. Measurements were as expected. A delay of two weeks, although communicated well, was the only thing holding me back fr... See more
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I ordered some windows in white for my summerhouse. My first "wow" impression was when I saw how smooth and transparent the ordering process is. I adjusted everything according to my needs and imm... See more
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Dear klar I would like to kindly suggest that you include clear pictures and detailed size information of the windows — both with and without frames — shown separately on your website or pr... See more
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Company details
About Klar
Written by the company
Klar is your go-to destination for high-quality energy-efficient windows and doors made from Estonian FSC-certified timber. We take pride in providing our customers with environmentally friendly solutions that enhance the energy efficiency and value of your home.
At Klar, we understand that energy efficiency is a top priority for our customers. That's why we have designed our windows and doors to be highly energy efficient, reducing energy consumption and saving our customers money on their energy bills.
Thank you for choosing Klar for your energy-efficient window and door needs. We are committed to providing you with high-quality, sustainable products and outstanding customer service, and we look forward to helping you enhance the quality of your home.
Get in touch
📞 +45 78 76 88 83
✉️ hej@klarhome.dk
🇸🇪 Sverige📞 (+46) 18 800 81 38
✉️ hej@klarhome.se
🇳🇴 Norge📞 +47 32 99 40 27
✉️ hei@klarhome.no
🇬🇧 UK📞 (+44) 0808 164 9920
✉️ hello@klarhome.co.uk
🇩🇪 Deutschland📞 (+49)30 8379 7057
✉️ hallo@klarhome.de
🇪🇪 Eesti📞 (+372) 880 1212
✉️ tere@klarhome.ee
Flotte vinduer i god kvalitet
Written by the company
- Din oplevelse hjælper os med at blive endnu bedre. Tak fordi du tager dig tid til at dele den med os.
- Hos klarvinduer har vi folus på at levere produkter af top kvalitet, til den bedste pris på markedet. Vi tester og gennemgår alle vores produkter for at sikre os, at de bliver en god opgradering til dit hjem!
Energy Efficient Windows & Doors For Everyone
Up to 12 Year Warranty & Price Match ✅
✅ Energy efficient windows (U-value: 0.7)
✅ More than 50.000 Customers
✅ Webshop since 2015
– these are just a few of many reasons to choose Klar for your Home renovation project.
Design and order your products in a few minutes and have them delivered to your doorstep directly from our own factory. Easy and affordable.
We use Estonian FSC-certified pinewood: Quality-conscious and climate-friendly ❣️
Read more about our 12 year warranty or read more about how to get started installing your own windows and doors from Klar
✅ More than 50.000 Customers
✅ Webshop since 2015
– these are just a few of many reasons to choose Klar for your Home renovation project.
Design and order your products in a few minutes and have them delivered to your doorstep directly from our own factory. Easy and affordable.
We use Estonian FSC-certified pinewood: Quality-conscious and climate-friendly ❣️
Read more about our 12 year warranty or read more about how to get started installing your own windows and doors from Klar
Contact info
Nannasgade 28, 2200, København N, Denmark
- +45 78 76 88 83
- hej@klarvinduer.dk
- klarhome.com
3.9
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Issue with delivery and minor damages
Had issues with the delivery, it was 2 month late and it was on multiple times suppose to be delivered and the company simply did not show up. In the end the door arrived with minor damage and blemishes.
I have Spoke to Martin, Lina and Namir all been very helpful with the issues we had.
Last few days I have spoken to Namir which have been kind and understanding- he has managed to find a happy medium for myself and the company.
0 stars for delivery, 3 stars for the door but 5 stars for the customer service
28 November 2024
Unprompted review
Reply from Klar
Hi Denize,
Thank you for your honest and detailed feedback. We truly regret the challenges you experienced with the delivery and the condition of your door upon arrival. It’s not the standard we aim for, and your patience throughout the process has been greatly appreciated.
I'm glad that we could assist you and work towards a resolution that felt fair. Your input is invaluable in helping us improve, and we hope to deliver a smoother experience for you in the future. Thank you for giving us the opportunity to make things right.
Kind regards, Namir
Klar🪟
Customer Support at Klar Windows
Before finalizing my Windows order from Klar home I did call the support for some clarifications. The person who answered my questions and gave me advise did it in a very good way that helped me to order the best alternatives for what I needed.
I’ll order from same company again when I need more Windows.
28 November 2024
Unprompted review
Reply from Klar
Hi Goran,
Thank you for sharing your experience! We're delighted to hear that our support team could provide the guidance you needed to make the best choice for your windows. It's wonderful to know that you're happy with your decision and plan to return to us in the future. We're here whenever you're ready for your next project!
Kind regards, Namir
Klar🪟
Had contact with Namir
Had contact with Namir. My Danish didn’t work so he switched directly to English. Tried to steer my need to a cheaper alternative and went that didn’t work he solved in-house in a timely fashion.
Thanks
10 November 2024
Unprompted review
Reply from Klar
Hi David,
Thank you so much for your wonderful review! We’re thrilled to hear that we were able to find a solution for you. If you ever need further assistance, don’t hesitate to reach out to us :)
Kind regards, Namir
Klar🪟
Efficient service
The team from Klar helped with the ordering process and were very reactive. Once the order was in place we received regular updates from the tracking system. The windows then arrived exactly on time, nicely packaged on a pallet.
21 November 2024
Unprompted review
Reply from Klar
Dear Stephen
Thank you very much for your five-star review.
I'm thrilled to hear your positive experience from ordering to the product itself. It's everything we are working hard for at Klar.
Best regards, Kristín
Klar🪟
Bad product and customer service
Bad customer service, no measuring service before ordering window, dismissed reclamation of faulty product without reasonable justification, not recommend
16 September 2024
Reply from Klar
Dear Hanna,
Thank you for your feedback. I’m very sorry to hear that you found our customer service unsatisfactory. Please know that we are committed to providing the best service possible, and it’s disheartening to hear that this was not your experience.
Your case was handled by my excellent colleague, and the conclusion reached was based on a thorough evaluation of the situation. When receiving your order, it’s important to check for any visible issues with the product. In this case, the issue described appears to have occurred during installation.
Should you encounter any functional problems with the windows in the future, please don’t hesitate to submit a new claim. We’ll gladly provide assistance and expertise to address any concerns.
If you have further questions or comments, feel free to reach out.
Kind regards, Namir
Klar🪟
We ordered the terrace door
We ordered the terrace door. It was delayed a little, but we were happy to receive it nicely and well-packed.
4 September 2024
Reply from Klar
Hi Nikhil,
Thank you so much for your review! We're delighted to hear that you're happy with your new door :)
Kind regards, Namir
Klar🪟
I appreciated the way Nanna seemed…
I appreciated the way Nanna seemed genuinely interested in my business and her strong belief and explanation thereof in Klarfönster's product.
10 October 2024
Unprompted review
Reply from Klar
Dear Joey
Thank you so much for your review.
I'm thrilled to hear you have had a good experience with Nanna - she truly is a star.
We look forward to seeing you back at Klar next time you need windows or doors.
Mvh. Kristin
Klar🪟
Customer satisfaction
Hi, I worked with Nanna and she is really helpful. Nanna understand my requirements and provided various options to suit my requirements. I am sure I am going to proceed to order the windows and door from Klar.
6 November 2024
Unprompted review
Reply from Klar
Dear customer,
Thank you for taking your time to write this amazing review! We're happy to hear that Nanna was able to assist you through your order. We are always happy to give you the best service possible! :)
Kind regards, Namir
Klar🪟
Doors arrived completely broken
Doors arrived completely broken. We had to wait 8 weeks for a replacement and no offer to get it to us any faster. We had to spent money buying a temporary door to make the building weatherproof. It’s a shame because it’s a nice product.
6 November 2024
Unprompted review
Reply from Klar
Hi Hannah,
Thanks for the great talk. I'm glad that the delivery of a new door arrived without any complications. We always prioritize re-orders and set the goal to get these delivered as soon as possible to ensure you don't spend a long time without a new door. I'm sorry that you had to get a temporary door in the meantime, but I'm really glad that we could find a satisfying solution. As always, if you have any questions and/or comments, we are always ready to help, either on the phone or via email.
Kind regards, Nanna
Klar🪟
Fast and efficient
Fast and efficient. Attention to detail. Nanna made the process of ordering new windows much much easier, and when I changed an aspect of my order, the offer was updated quickly to reflect my new needs.
4 November 2024
Unprompted review
Reply from Klar
Hi Adam,
Thank you for your kind words! We're thrilled to hear that Nanna provided you with fast and efficient service, making your window ordering process smooth and easy. Attention to detail is essential to us, and we're glad we could accommodate your changes promptly. We appreciate your feedback and look forward to serving you again in the future!
Kind regards, Namir
Klar🪟
Reply from Klar
Hi Simon,
Thank you so much for your review. We highly appreciate your kind words, and hope to be able to assist you with more windows in the future :)
Kind regards, Namir
Klar🪟
Good experience.
The service I received in connection with my order was the best part of my experience.
30 October 2024
Unprompted review
Reply from Klar
Dear Ali,
Thank you so much for your amazing review. I'm very glad to hear that you had a positive experience with our customer service, we highly appreciate your kind words! :)
Kind regards, Namir
Klar🪟
Purchade of new windows and…
Klar has responded quickly and professional to all our questions. The offer was well described and we had some special questions not covered by our inquiry
4 October 2024
Unprompted review
Reply from Klar
Hi Peter,
Thank you so much for your honest and kind review. I'm glad that you're satisfied with our service and hope to help you again in the future! :)
Kind regards, Namir
Klar🪟
Quik levering og nemt at monter
9 March 2024
Reply from Klar
Hej Hans,
Takk for anmeldelsen din. Det er flott å høre at leveringen gikk raskt og at installasjonen var enkel å forstå.
Mvh. Namir
Klar🪟
Great Customer Service for Replacement Part
Had a problem with the door furniture on a door supplied by Klar. Basically a part broke when I overtighten a screw. One of those parts that costs pennies, but was impossible for me to find online. Klar were able to source and send the replacement part free of charge. So, top marks for outstanding customer service.
13 May 2024
Unprompted review
Reply from Klar
Hi Simon,
Thanks for your review. We are happy that we could assist you with your problem, we always prioritize our customers' satisfaction. We look forward to assisting you in the future if you're ever in need of more windows/doors in the future :)
Kind regards, Namir
Klar🪟
Super service
Det var en super god proces, nem at bestille online og løbende status på ordren og levering til aftalt tid.
23 February 2024
Reply from Klar
Hej Johnny,
Tak for din anmeldelse. Det er godt at høre at alt var på plads med bestillingen og leveringen :)
Mvh. Namir
Klar🪟
Absolutely first class service…
Absolutely first class service and great windows. What prompted me to write this review, is even 2 years after my purchase, I required a few minor spare parts for some alterations that I was carrying out and after a simple email, the team sourced and sent me the bits my contractors needed at no extra charge, thank you Klar, from a very happy customer.
14 April 2024
Unprompted review
Reply from Klar
Dear Damian,
Thanks for the wonderful review. We are extremely happy that you are satisfied with the service. We are always looking to provide the best possible customer service for our customers possible, and it warms our heart that we could provide that for you. We hope to be able to assist you with new windows in the future :)
Kind regards, Namir
Klar🪟
55 % rabatt....that makes a serious…
55 % rabatt....that makes a serious difference....
13 December 2023
Reply from Klar
Thanks for your kind review!
- Line 🪟
I couldnt find where to to place the…
I couldnt find where to to place the coupon
The prices seem to be low, but that we know when the windows arrive
31 July 2023
Reply from Klar
Dear [Reviewer's Name],
Thank you for taking the time to share your feedback! We appreciate your 4-star review.
We apologize for any confusion you experienced with placing the coupon.
As for the prices, we aim to provide competitive rates while maintaining the highest quality. We understand that your final impression will be formed when the windows arrive, and we're committed to delivering a product that meets your expectations.
I can also see that we have refunded you the money for the discountcode which is great! 🙌
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're here to help.
Best regards Mathias from Klar
It was ok
It was ok - some truble with payment via Klara, I wanted to pay after the order had been delivered, but they refuse me that option ???
11 July 2023
Reply from Klar
Hi Trond!
Thank you for choosing us! 😊 There is several options to why you are not able to choose the "få først - betale senere" option. If you have something already with this option at Klarna they can refuse you to have several unpaid objects. It can also be that the value is to high for them to pay on beforehand.
I can see that the order is placed and that everything is ok now.
Please dont hesitate to contact us if there is anything you are wondering during the waiting time.
Torjus from Klar 🪟
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