Super friendly, easy to communicate with, and fair service rates! They gave me a time slot to be online for communicating, they were punctual, and they were very helpful in asking Japanese staff wheth... See more
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Super friendly, easy to communicate with, and fair service rates! They gave me a time slot to be online for communicating, they were punctual, and they were very helpful in asking Japanese staff wheth... See more
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It was my first time using Kizuna because I wanted this one book cover that the seller only shipped in Japan. So glad I found them and worked with them. The process took 1 month. From ordering to ship... See more
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Communication was quick, and made everything simple. It was my first time-sensitive Garage-Kit figurine that i wasn't sure was web-only or possible in-person at the festival. They were completely tran... See more
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Needed a few items to be purchased in store in Tokyo and i was extremely happy with the service I received. The communication was fast and they were very transparent and packaged my items so well. I w... See more
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Kizuna Proxy is a Japan-based proxy shopping service. We purchase any item on your behalf from Mercari Japan, Yahoo Auctions, Tokyo stores, and exclusive events — and ship it worldwide. Fast, transparent, and personal.
Ginza, Chuo-ku, Tokyo, Japan
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I wanted a pair of earring that were only sold at the shop's offline store in Tokyo (although I wasn't certain if the product was in stock—just told them what I knew). They were very helpful, assisting with calling to check.
They were very transparent and efficient with their update. My earrings were packed within a container, and a box stuffed with paper so they're very well-protected. The delivery is relatively quick too, about a week from Japan to Malaysia. Will definitely use their services again!

Reply from Kizunaproxy
I visited Japan and purchased some custom jeans from the Levi store. They said it would take a few days until I could pick it up but I had to fly back home before then. I reached out to Sam and they responded very quickly. They picked up my item and shipped it to me and it arrived within 3-4 days!

Reply from Kizunaproxy
I managed to buy the two clothes that I wanted from Japan and get them sent to the UK.
They were very polite and supportive. They emailed to the company (No ID) when the items had not arrived locally and after it arrived, they kindly checked if the clothes were in good condition (received pictures).
The international package was solid/robust, which made me appreciate the safety provided to my items.
Had a good experience and would recommend them.
The international delivery via EMS took 6 days, plus the local delivery that was somehow delayed. The entire processed took 15 days. Happy with the service received. :)

Reply from Kizunaproxy
They helped me get a super rare shirt within a weeks notice and were super helpful every step of the way. Clear and fast communication and super simple process. Will definitely use again.

Reply from Kizunaproxy
I'm extremely impressed with my proxy experience! I used their services to buy kpop photocards from a Japanese resale platform.
They immediately responded to my inquiry and kept great communication the whole time. They provided detailed instructions to guide me through the process and shared proof of purchase quickly after I sent payment for the goods. They demonstrated in their words & actions that they are trustworthy and that's important when you're handling overseas purchases.
Once my photocards arrived, they sent me photos to verify and check the condition of the items. They promptly packed up my order and I received it in less than a week!
When I opened the package, everything was packed beautifully and securely. If you know kpop photocards, it's essential to make sure they don't bend and they definitely knew how to properly protect the cards.
I value and appreciate excellent service and this was outstanding. Thank you!

Reply from Kizunaproxy
Quick to act and quick to respond, always ready to answer questions with an open and honest demeanor. I would definitely buy again!

Reply from Kizunaproxy
Kizuna Proxy is an excellent proxy to use for those who are wanting to get things in Japan! I had a time sensitive web order due to in person in event for handcraft jewelry and they were extremely understanding and helpful in prioritizing to get the items that I wanted before it sold out. Not only that, they were very communicative throughout the entire process, transparent with their fees, fast shipping and they even packed and secured my jewelry in the shipping box to ensure no damage occur. I was so pleasantly surprise by the packing as they were extremely attentive and careful with it.

Reply from Kizunaproxy
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