I had a billing question and contact support. They replied quickly and explained things clearly. The app works well, and I was the customer service.
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See what reviewers are saying
To be honest the best dating collection they got i seen so far compare with other apps .While many web pages have difficulty share contacts , people not trust each other. Kismia people on the dating a... See more
After being on this app for 6 months, NO ONE RETURNS MESSAGES. The app then sets you up for an auto-renewal. By the time you become disgusted with another useless dating site. They have you billed fo... See more
Company replied
The experience was good easy to access the profiles and meet different people. It's just a pity that not all man there needs love others are scammers others are selling whatever others just liers, whi... See more
Company details
Written by the company
Kismia is a secure online dating platform available for over 20 countries on Android, iOS and web. It has been uniting the hearts of millions of couples from all over the world for 10 years now. Within this period, more than 51 million people all over the world have signed in to our website and installed our app. From the technical viewpoint, it processes tens of thousands of requests per second, terabytes of secure data and over 50 high availability microservices. With the help of AI, we are always improving the security of our user data, their confidentiality and safety. The neural network is learning from the already available information and always improving in the process, which helps track unusual user behavior at the registration stage, evaluate the risk factor and help safeguard the users from fraudulent activity. To verify the identity of users on the platform we use photo verification and the computer vision model. Do not be lonely in your city. Meet someone with Kismia right away. Create an account and find the love of your life to build a truly happy and long-term relationship in reality. It starts with a conversation. Join now & browse matches you’re truly compatible with!
Contact info
United States
- support@kismia.com
- kismia.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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My support specialist named Kevin gave…
My support specialist named Kevin gave me all the help needed with my issues. He provided patience and understanding.
I can't believe this site is getting…
I can't believe this site is getting any reviews over a one star!!!! I took this sites advice & tried it out!
Paid 5 or 6$ for a week ( then blocked the card) & since then I have been busting one scammer after another using other peoples pics! porn stars, only fans chicks, chicks from flicker, facebook, x, all of them, hooker pages it's amazing almost fun! First they won't tell you where someone is from & if you ask hardly any will tell you till you tell them & then they are so conveniently 20-30 miles away, I get notifications in my hotmail & in the email it says where they are from 75% say they are from P'yŏngyang for yall they don't know that is in North Korea, looks like they are filling the site with just pics of ordinary to hideous pics of women & alot are from latin America & then the smokin hot ones here & there you know the ones that would never be in a hookup site or dating site! All in all no no no & one more time for possible penetration NO!

Reply from Kismia
Kismia was advertised to meet locals
Kismia was advertised meet locals, there no one even close to where I'm at. I paid for the premium package which only allows you to do basic stuff. If you want to do local searches you have to upgrade to the Gold premium package which is even more money for an app that's nothing but garbage. You will get lots of messages from people, all scammers from Ghana and Nigeria so if you do get the app look at the person location.

Reply from Kismia
Kismia Liar software
Kismia is the most rubbish software I have ever encountered. The Kismia account I created can only be used normally for 3 days at most. After 2-3 days, my account can no longer send messages to anyone, and no one can send messages to me. Even if I subscribe to all the paid services, I still can't receive messages from anyone.
I contacted the online customer service and email service, and they couldn't solve the problem. It's ridiculous. Rubbish scam software.
I advise everyone not to pay for subscription. Scam software.

Reply from Kismia
nice web site and good platform
nice web site and good platform
easy to contact to people and many women contact you..
good solution if you want to find partners
recommend!!
Hello Deats
Hello.
So I would like to share with you and recommend kismia dating app.
Thanks to her, I met great people.
I also had more or less successful dates.
But it's possible as people are different and it doesn't always work out.
However, it is worth looking for this one.
now that I have found her, the world has really become colorful and there is nothing better in the world than falling in love.
It's a beautiful feeling and he tried his best to build this relationship and last forever.
So, my dears, it's worth believing in yourself because happiness is waiting for us, just let's not miss it.
Lots of happiness and love for you, my dears.
Mary is a great worker!
Wonderful app @ Kismia!
Thank you very much, Mary!
She solved the problem I had very quickly! I am very pleased with her work and the site in general. Everything is great!!
Kismia is 100%dating App which enables…
Kismia is 100%dating App which enables smooth communication among people.
automatic renewal
I had an issue with automatic renewal. After chatting with them they rectified my issue. The customer service person was very nice and respectful.
He answered a very important question…
He answered a very important question for me and provided me with a clear answer.
I replied to over 100 emails to message…
I replied to over 100 emails to message and only got one response and they wanted me to go to a website to talk. The worst experience I ever had and would recommend and will recommend to my YouTube users not to ever ever get this site and also going to put it on my Facebook my Instagram and my x account. Again I can't express how bad of a site you have but will let everybody know that I can I also see most of the experiences with customer service so that tells me if you were talking to customer service it's not a good side at all. And not talking about how good the side is heard nothing about how good the side is and have a meeting people nothing like that just about customer service.

Reply from Kismia
this site is great customer service is…
this site is great customer service is excellent.
Excellent technical service
Excellent technical service - personal culture and response rate at a world-class level (even at weekends at night)
😌🙏🙏🙏🔥
It’s a great dating platform and its service care assistance are great for the time being.
For now it’s all good I’ll try to let you know on anyway you should improve for now you’re all good ❤️❤️

Reply from Kismia
Great service
Great service, great customer service, and Kevin really super helpful and knowledgeable.
Support very good
Special thanks to consumer support and…
Special thanks to consumer support and specially Marina for quick reply and helpful instructions!
The five stars on this site have to be…
The five stars on this site have to be absolutely fake. I’ve been using the app for almost 2 weeks now, and I can guarantee you that it is a heavy catfish and scammer. I literally saw the same photo of a woman within the first three profiles of discover, and if you run them through social catfish, you’ll eventually find low level only fan pages, so that you won’t be able to find them. As soon as I mention that their photo looks familiar or that another account message me with the same photo I immediately get blocked and the profile becomes inactive. The very few that tried to get me over to Telegram and ended up being a scam and one tried to , extort me. I’m not too sure how you can get any success out of this, but this dating service is a complete farce. And on the free version you’ve chat with people that aren’t even in your location, which generally sounds good, but most of the profiles on there are just fake Russian scammers

Reply from Kismia
I had a fixable problem and the Online…
I had a fixable problem and the Online Support named Marina made it even easier for me , and now i feel happy and everything is fixed 👍🏻
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