I’ve been using Kinguin for a while now, and there are two things that stand out for me as an Indonesian buyer. First, the payment options are fantastic. It’s a huge relief that they’ve integrated loc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you’re someone who loves expanding your game library without spending a fortune, this is exactly what you need.it makes building a collection both fun and affordable. Definitely worth checking regu... See more
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I am satisfied with my purchase of Windows 11 Pro. The delivery was quite fast, and although there were some initial issues, they were resolved quickly with the help of the support team. Communication... See more
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I have used Kinguin for years. Their website makes purchasing products is quick and easy at a good price. Over the last 10 years I have had a couple technical difficulties but they were quick to sol... See more
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Company details
About Kinguin.net
Written by the company
From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….
As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.
In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.
You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.
Contact info
United States
- help@kinguin.net
- kinguin.net
4.6
Excellent
112K reviews
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Reply from Kinguin.net
Hi there,
We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.
If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.
Kind regards,
Megumi
Price, always works
Keys always work and you can always find the price which works for you.
18 April 2026
Reply from Kinguin.net
Hi there,
We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.
If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.
Kind regards,
Megumi
Reply from Kinguin.net
Hi there,
We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.
If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.
Kind regards,
Megumi
Reply from Kinguin.net
Hi there,
We truly appreciate you taking the time to share your review with us. Your feedback is incredibly valuable and plays a key role in helping us enhance our services.
If there’s anything else you’d like to share or discuss, please feel free to reach out. We’re always here to assist you.
Kind regards,
Megumi
10/10 Support
10/10 Support !
I bought accidently the dlc of a game that was listed for way too much (to make it look like the full game) and already acivatet the product, but not redeem it.
The Support still refunded me in only 2 Days.
So just be careful of the buyers, before buying mindlessly.
But the Support is 10/10 !
27 April 2026
Unprompted review
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Paid for order
Paid for order. Payment complete. Stuck on processing loop for an hour. Never received key. Refund should be REFUNDING MY METHOD METHOD NOT PUTTING IT IN WALLET BALANCE. AVOID THIS SITE.
Order number: KA110AEE1838
27 April 2026
Unprompted review
Reply from Kinguin.net
Dear Donald,
Thank you for reaching out and for sharing your concerns. We sincerely apologize for the frustration you’ve experienced with your order.
From what we can see, we regret to inform you that the product you purchased is currently unavailable with the merchant of your choice. In such cases, the system automatically refunds the order into Kinguin Balance, our in‑store currency. However, we have already processed your request to refund back to your original payment method. Please be informed that it may take up to 5 business days for your payment provider to complete the refund back to your original payment method.
Additionally, we have reached out to you via ticket to fully address your concern. For further details and to track the progress of your case, please check ticket number 1782753, which you can view here: https://kingu.in/MyTickets.
We truly appreciate your patience and cooperation, and your feedback helps us improve our support process for all customers.
Kind regards,
Megumi
Kinguin you can get so much things very…
Kinguin you can get so much things very very cheap and if it has a proplem you always get your money back❤️
26 April 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Don't trust this site
Just so you know the trustpilot could be botted with good review but every time I have tried this site it has never worked with them usually saying something went wrong when checking out so I can't by the games but they still take my money I would not trust this site at all seem really sketchy.
26 April 2026
Unprompted review
Reply from Kinguin.net
Dear Cameron,
We would like to apologize for any trouble you may have been subjected to.
With that said, we were not able to locate you on Kinguin using the information you provided with your review. Therefore, we have to ask you to provide us with your order number (as this is the main detail that will allow us to distinguish your case) - you can simply edit your review and provide it in its text.
Only when having such, we will be able to find the issue you are reporting on our side and provide you with a solution specifically for your problem.
Our Team is looking forward to receiving more data from you, so we are able to solve your issue directly.
Kind regards,
Megumi
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
Purchasing products is simple and easy
25 April 2026
Reply from Kinguin.net
Hello!
We wanted to take a moment to thank you for sharing your review with us. Your feedback is invaluable and helps us continue to improve our services.
If there's anything further you'd like to share or discuss, please don’t hesitate to let us know. We’re here to assist you anytime.
Best regards,
Megumi
key works fine and quick
25 April 2026
Reply from Kinguin.net
Hello,
Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!
Feel free to share it with others and we hope you come back soon!
Kind regards,
Shiz
simply good
8 March 2026
Reply from Kinguin.net
Hallo,
Vielen Dank für die großartige Bewertung. Wir geben unser Bestes, um Erwartungen wie Ihre zu erfüllen, und es freut uns zu hören, dass wir Ihren Geschmack getroffen haben. Kommen Sie bald wieder und besuchen Sie uns!
Viele Grüße
Shiz
Reply from Kinguin.net
Hello,
Thank you for an excellent review! Great to hear you've had a wonderful experience with us on all fronts!
Feel free to share it with others and we hope you come back soon!
Kind regards,
Shiz
Service charge will be added at checkout
25 April 2026
Reply from Kinguin.net
Hello,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Cheers!
Shiz
Everything was perfect
Everything was perfect, very fast delivery no problems at all. Thanks!
24 April 2026
Reply from Kinguin.net
Hello,
Thank you for taking the time to write the review. It melted our hearts!
Hope to see you again,
Shiz
it's working
25 April 2026
Reply from Kinguin.net
Hello!
It is such a pleasure to read a review like yours.
We are happy to hear that you are satisfied with the service.
Hope to see you again!
Have a good day,
Shiz
Reply from Kinguin.net
Hello,
Thank you for your kind words. We are glad to hear that you are satisfied with the service.
Thanks for sharing your rating with us and the community.
Have a great day!
Shiz
Reply from Kinguin.net
Hello!
It is such a pleasure to read a review like yours.
We are happy to hear that you are satisfied with the service.
Hope to see you again!
Have a good day,
Shiz
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