kingsdeneproperty.com Reviews 

219
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and responsive, making processes smooth and stress-free. Many highlight the excellent customer service, noting quick responses to queries and clear communication throughout their interactions. The overall service is described as efficient and seamless, with many appreciating the proactive approach and attention to detail. However, some customers experienced dissatisfaction with property management, citing issues with repairs and a lack of customer service once they had moved in. A few other people also felt that some staff members were rude and unprofessional, leading to unpleasant experiences.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising specific individuals for their... See more

Service

Customers had positive experiences with service, often highlighting the smooth, efficient, and professional... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience, describing the process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just been through the rental process with Kingsdene and they can't be faulted. Everything was so quick and seamless in comparison to many other letting agents over the years. Charle... See more

Rated 5 out of 5 stars

Once again I'm incredibly happy with my experience with Kingsdene. Their attention to costumer service is outstanding. I would like to shout out Faye Hamilton for her brilliant work with us... See more

Rated 5 out of 5 stars

I have been dealing with the lettings team at Kingsdene (formerly when they were employed by JLL too) for many years and they are excellent. The team (I usually deal with Lela and Laura) are very resp... See more

Rated 5 out of 5 stars

Kingsdene has helped us massively in securing a flat that is so lovely and will be a great flat for us as a couple until we decide to buy a property. Charley Wosser was our agent and was so helpful an... See more


Company details

  1. Real Estate Consultant

Written by the company

One of the North's leading estate agents focused on urban living and with a reputation for delivering above and beyond client expectations. Our team offers an unrivalled service in all aspects of the residential property market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

219 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(219)

82 reviews in the last 12 months

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Rated 4 out of 5 stars

Fantastic when it came down to moving…

Fantastic when it came down to moving out- good communication, smooth return of deposit, timely inspection and instructions on how they want to get the keys back. Very positive! Whilst I was living in the property it took a bit of nudging to get a radiator fixed but once they’ve sent a man to repair it, it was all done in one day. So overall, not a bad experience.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

The Team at Kingsdene have been so…

The Team at Kingsdene have been so helpful with arranging my new tenancy, making the process as smooth as possible. Charley was particularly helpful not only with the viewing for the property but also with the referencing process, making the experience as easy as possible.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and effective staff

This was my first time renting and Laura Holdsworth made the process super smooth. All my questions and emails, no matter how many I sent, were answered promptly and effectively. I would definitely recommend Kingsdene for others looking to rent.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Kingsdene has helped us massively in securing a flat that is so lovely and will be a great flat for us as a couple until we decide to buy a property. Charley Wosser was our agent and was so helpful and lovely when showing us around. Everything was really clear and had fast responses to help us put down our deposits and secure our new flat. I would definitely recommend to anyone looking to rent!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Just booked a studio and had a great…

Just booked a studio and had a great experience so far. Special thanks to Charley Wosser for showing me the flat and patiently helping me through the process, especially with collecting all the required documents. Looking forward to signing the contract and moving in, and I hope the same level of professionalism and support continues throughout my tenancy.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Very impressive, best lettings agents I've ever dealt with

We have just been through the rental process with Kingsdene and they can't be faulted.

Everything was so quick and seamless in comparison to many other letting agents over the years.

Charley managed our viewing and was extremely helpful, having all the essential information to hand.

We then dealt with Faye for the next stages, and once again, she was invaluable and notably quick to respond to any queries we had.

Very impressed overall!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Kingsdene…

I had a great experience with Kingsdene Property and especially with Victoria Gilroy, who was incredibly helpful, professional, and responsive throughout the entire process. She made everything smooth and easy, from referencing to moving in. Communication was always clear, and any questions we had were answered quickly.

Thank you again for all the support. Highly recommended!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Once again happy with Kingsdene

Once again I'm incredibly happy with my experience with Kingsdene.

Their attention to costumer service is outstanding.

I would like to shout out Faye Hamilton for her brilliant work with us.

Through all my emails and questions, she always had a kind word and quick feedback.

Appreciate everything and my experience with Kingsdene comes with zero complaints.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Great help from Jacob

It was great! Jacob was a very helpful guy who gave me many options to check out and make sure all my expectations were met. Made sure all the options were good for me and helped work out the best deal for me. Definitely recommend!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Jacob from Deansgate was incredibly…

Jacob from Deansgate was incredibly professional and helpful throughout the entire letting process. He was always quick to respond, kept me well-informed, and made everything smooth and hassle-free. I really appreciated his friendly approach and attention to detail. Highly recommend!

15 May 2025
Rated 5 out of 5 stars

Absolutely great

Absolutely great! Charley was great at the viewing and really helped us out. Communication has been excellent throughout the whole process. Couldn't recommend enough!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Charley is an absolute CREDIT to…

Charley is an absolute CREDIT to Kingsdene, she helped us from the initial viewing and we ended up getting the flat we dreamed of!! So much professionalism and also great to talk to- really understands prospective tenants needs and so helpful, highly recommend :)

16 May 2025
Unprompted review

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