Kibertan Reviews 73

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, most reviewers were let down by their experience overall. Many people found that the products received were not genuine, often arriving in poor condition or not as described. Customers also reported significant problems with their orders, including items not being delivered, long delays, and incorrect sizes or products. The website itself was frequently criticized for being misleading, with many reviewers expressing concerns about the company's practices. Additionally, the delivery service was unreliable, and attempts to contact the company via phone or email were largely unsuccessful. However, some customers did report receiving their ordered items, with a few even expressing satisfaction with the quality and comfort of the products they received. These individuals mentioned that their shoes were light, comfortable, and supportive, and that the ordering process was easy with quick tracking details and well-packaged deliveries.

What people talk about most

Product

Customers had negative experiences with product, frequently reporting that items received were fake or... See more

Order

People report negative experiences with order. Many customers express significant dissatisfaction, with... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the site as a... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers report that their... See more

Customer communications

Clients share negative opinions on contact. Many reviewers report that the company is uncontactable, with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Should have read the reviews before ordering.... ASICS nimbus GEL ordered 3 weeks ago now, tracking number is blocked and no replies from several emails i've sent....obviously not a genuine company.... See more

Rated 1 out of 5 stars

If I could give 0 I would! Ordered some trainers, delivery advertised as 5-7 days. After nearly 4 weeks and several chasing emails where I was told they were stuck in customs from China and intern... See more

Rated 1 out of 5 stars

I’d give it zero if I could. Tried to return wrong size of trainers. Very difficult, non communicative customer service. Eventually accepted return but address given doesn’t accept incoming parcels, s... See more

Rated 1 out of 5 stars

Do not trust! Scammers! This company is a rehash of Gainlier & they’re not to be trusted. If you order from this company, you will receive counterfeit goods & they will not reply to your return reques... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

73 reviews

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Rated 1 out of 5 stars

The goods were fakes

The goods were fakes. Customer service offered to refund part of the money and then did nothing and have totally blanked me since. The company is a total SCAM and should be avoided at all costs!!

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! DO NOT easte yiur money. My order has not been delivered and its been 7 weeks. No way of contacting the seller either! Thieves!

1 November 2025
Unprompted review
Rated 1 out of 5 stars

I never received my Hokas

I never received my Hokas. I looked up this company last month and there were no red flags but noooowwww the red flags are flying everywhere. I'll only trust the actual company from now on.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

This site is not real it’s a scam do…

This site is not real it’s a scam do not buy from them , they send a tracking link that does not work and they ignore your emails , I’ve been waiting 4 weeks for a pair of trainers that aren’t coming lucky my bank has refunded me ,please do not buy

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company

Should have looked harder! Website links, tracking links all gone down. Relying on the card company...

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Fake

Fake, I finally recieved some trainers from them after the ignored my emails previously. They are poor quality fakes with no box or label

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered ASICS nimbus GEL 3 weeks ago…

Should have read the reviews before ordering.... ASICS nimbus GEL ordered 3 weeks ago now, tracking number is blocked and no replies from several emails i've sent....obviously not a genuine company.
Am normally fairly clued in when purchasing on line but looks like i've been fooled here....by their impressive website.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

Ordered. Never arrived. Website went down. Tracking number is fake. Chinese criminals who the police have been informed about. Hope they get jailed. Evazaar is the same scam

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Hoka shoes a month ago

Ordered Hoka shoes a month ago - didn't turn up - false delivery emails saying order was in progress, going through customs etc - now all the web links don't work - obviously a scam company - I should have checked first before ordering - shan't make that mistake again!

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from Kibertan

Do not buy anything from them. Stayed delivery 7 days. Waited over 3 weeks so had to buy trainers from a shop.i thought it was a British company, items shipped from China, so potentially fake. Tried dealing with them via email to return the item, they just ignore you.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy

Items not delivered, company un-contactable. Having to go through a chargeback procedure with my credit card company which is a right pain and still hasn't been resolved.

I was an idiot I made a late night impulse purchase without checking the reviews.

13 September 2025
Unprompted review

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