Kenwood Travel Reviews 

10,056
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and deeply knowledgeable staff who handle every request with utmost professionalism, ensuring that arranging upcoming trips feels completely effortless and smooth. Travelers frequently highlight the exceptional personal attention they receive, noting that advisors always go above and beyond to find the best deals and tailor itineraries precisely to individual needs. However, some people mentioned experiencing minor hurdles during their planning, such as encountering restrictive online reservation portals or receiving conflicting details regarding specific booking policies. A few reviewers also noted that occasional delays in communication or changes in advisor availability made coordinating certain details slightly less seamless than expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and highly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, knowledgeable, and... See more

Holidays

Users consistently describe positive experiences when booking their holidays, highlighting that agents are... See more

Booking process

Clients share positive opinions on booking process, highlighting how straightforward, efficient, and... See more

Customer service

Consumers find customer service to be positive and consistently helpful throughout the booking process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was excellent in helping us organise the perfect trip. He tested endless options and gave solid advice to ensure we had the best possible combination of hotels and flights on our two centre Thai... See more

Rated 5 out of 5 stars

Well Kenwood Travel has done it again for use, third year running. Best for price by far and easy to use web site and app. In a trying year with Trump doing silly things in the middle east, Kenwood sh... See more

Rated 5 out of 5 stars

Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more

Rated 5 out of 5 stars

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and g... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Flights Search Site
  4. Group Accommodation
  5. Holiday Accommodation Service
  6. Tour Operator

Written by the company

Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(10,056)

936 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

compensation for delays caused by hotel

Due to delays in the hotel responding to me by the time I sent to confirm the booking the price had increased significantly. The Kenwood agent pursued this and managed to secure a part reduction in the final price.

17 August 2026
Rated 5 out of 5 stars

Great service

Great service from Stevi, who helped us with travel dates, flight times and accommodation at our chosen island in Maldives. Thank you 👍

17 August 2026
Rated 5 out of 5 stars

Outstanding Service.

Stephanie provided an outstanding service from start to finish, booking our Malaysia holiday exactly to the details we requested. She listened carefully to what we wanted, tailored every aspect of the trip perfectly, and made the whole process smooth and stress-free. Her attention to detail, professionalism, and excellent customer care exceeded our expectations. We couldn't be happier with the holiday she arranged and would highly recommend Stephanie to anyone looking for a personalised and seamless travel booking experience.

14 August 2026
Rated 5 out of 5 stars

Excellent professional service

Our travel adviser Stavi was excellent, very helpful and efficient. I appreciated her suggestions about the hotel, rooms etc and we are really looking forward to what promises to be a very special family holiday for us all.

3 August 2026
Rated 5 out of 5 stars

Excellent service

Always listen to what you want, give an honest opinion usually first hand experiences passed on. Always manage to get a great price too. Thanks Aaron

12 August 2026
Rated 5 out of 5 stars

This is this second time using Kenwood…

This is this second time using Kenwood travel and they are amazing, nothing is to much trouble and they will design a holiday on what you want, no extra sales pitch just honest friendly advise. If your thinking of California ask for Zeb, what a guy, totally professional and a pleasure to talk with

11 August 2026
Rated 5 out of 5 stars

Great Service

Pam has been booking my Orlando holidays for the last few years and she is efficient, friendly and extremely helpful. I would not use anyone else for Floriday holidays. Thank you Pam and all the team at Kenwood Travel

10 August 2026

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