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Kent Plumbing Supplies Reviews 

218
•
TrustScore 4.5 out of 5

4.7

Plumbing Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services and great prices available across a wide selection of quality items online. Consumers consistently note that orders arrive promptly, often by the next day, ensuring a smooth and deeply satisfying shopping journey. However, some people mentioned that unexpected delivery delays and damaged items occasionally occurred during transit to their destination addresses. Others experienced frustrating communication challenges when trying to successfully track their parcels or resolve urgent order problems. These specific drawbacks highlighted areas where certain buyers felt the overall service fell slightly short of perfection.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping and items... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are very competitive... See more

Service

Reviewers mention positive feedback about service, highlighting fast standard delivery and prompt postage.... See more

Product

Users describe satisfaction with product purchases, highlighting excellent quality and items arriving as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some shower panels, multi panels, order process was very easy and price was very competitive. I chose the delivery option to have them delivered directly from the manufacturer. The panels we... See more

Company replied

Rated 5 out of 5 stars

The listing on the website was clear and descriptive with plenty of photos. The postage was fast and the item sent is excellent quality and works well.

Company replied

Rated 5 out of 5 stars

Product arrived as described. Delay in delivery but not their fault and communicated really well.

Company replied

Rated 5 out of 5 stars

Found the part I was looking for online ordered it and it was delivered the next morning

Company replied

Company details

  1. Plumbing Supply Store
  2. Bathroom Supply Store
  3. Boiler Supplier
  4. Heating Equipment Supplier
  5. Shower Door Shop

Written by the company

Kent Plumbing Supplies was founded in 2001 and over the years has grown into the highly regarded business it is today. We supply quality plumbing, heating and bathroom products at competitive prices to both the trade and retail customers. We design and supply full bathroom suites using the innovative software Virtual Worlds alongside our large bathroom showroom, and supply boiler and cylinder spares using our industry leading parts finding service. Our association with Kent Electrical Supplies means we can offer products and a high level service to all of our clients in the bathroom heating and electrical fields. We hold a wide range of stock, from a washer to a bathroom suite to heating systems. Why not check our expanding website for more!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(218)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Hello all

Hello all
I can highly recommend Kent Plumbing Supplies to all trades
Communication brilliant and professional people
Order placed afternoon and next day has been delivered to my doors
Well done guys
And thank you
Lukasz
LW Building & construction Ltd

23 August 2024
Kent Plumbing Supplies logo

Reply from Kent Plumbing Supplies

Thank you for your order and review!

Rated 5 out of 5 stars

Great service

Really easy to order, super efficient delivery service with a really friendly delivery guy! Would definitely order from them again!

13 August 2024
Kent Plumbing Supplies logo

Reply from Kent Plumbing Supplies

Thank you for your order and review!

Rated 5 out of 5 stars

Excellent service

Excellent service. First class tracking and delivery.
Would recommend.

6 July 2024
Kent Plumbing Supplies logo

Reply from Kent Plumbing Supplies

Thank you for your review and order!

Rated 5 out of 5 stars

Rads next day direct.

Order came next day direct from manufacturer. All ok would use again.

12 July 2024
Kent Plumbing Supplies logo

Reply from Kent Plumbing Supplies

Thank you for your order and review!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Competitive price. Very good communications
Thanks Alan

11 June 2024
Kent Plumbing Supplies logo

Reply from Kent Plumbing Supplies

Thank you for your order and review!

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