Kendamil Reviews 6,367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 614 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the product quality, noting that their babies thrive on the formula with fewer issues like vomiting, constipation, or colic. The delivery service is frequently highlighted as quick and reliable, with many appreciating the convenience of subscription options that prevent running out of milk. Reviewers also commend the customer service for being helpful, supportive, and responsive in resolving issues. However, some customers experienced problems with orders, including damaged tins upon arrival or incomplete deliveries. There were also mentions of slow dispatch times and confusion with delivery tracking, leading to anxiety about milk supply. A few other people also felt that the tin lids were poorly designed, causing difficulties in opening and potential cuts.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many consumers expressing satisfaction with its... See more

Quality

Users describe positive interactions with quality, with many reviewers highlighting that their babies thrived... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super quick and reliable... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering, especially through... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We switched to Kendamil after issues with other brand milks being contaminated and issues with him vommiting and constipation Our little one has thrived on it, less vomit, no more issues with his bow... See more

Company replied

Rated 5 out of 5 stars

We switched from Cow & Gate to Kendamil due to the recalls, and after seeing positive reviews on TikTok, we decided to give it a try. Honestly, we haven’t looked back since. Our baby was on Cow &... See more

Rated 5 out of 5 stars

My baby thrived on this formula. We were sadly unable to get breastfeeding working and so had to use formula instead. The hospital recommended Kendamil and we used it exclusively for 1 year. My baby n... See more

Company replied

Rated 5 out of 5 stars

Transitioned to goat milk after breastfeeding for 12weeks from birth. We tried the kendamil cows formula however we found our daughter had griping types of pain, I read about goats milk being simi... See more

Company replied


Company details

  1. Food Producer
  2. Baby Store

Written by the company

Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Swapped to kendamil comfort

Swapped to the comfort milk after speaking with someone on there online chat, firstly the response time and the information I was given were amazing and they helped me decide which formula to choose from, since swapping to kendamil my babies appetite has increased she seems to enjoy this milk more and is so much more settled

11 February 2026
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Reply from Kendamil

We are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Gold standard!

I’ve used Kendamil with all 3 of my children. The milk is of high quality and not filled with oil and other rubbish like other brand but is make from whole milk. My kids have all seemed to be comfortable with it. Also their online service is amazing as is the customer service. Delivery is always on time. Can’t fault anything!

11 February 2026
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Reply from Kendamil

Thank you for leaving such a positive review for our team - we are so happy to have been able to support all 3 little ones on their feeding journey!
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Kendamils subscription service really…

Kendamils subscription service really helped me to have one less thing to think of! Made such a difference in my first year as a new mum and navigating that new role!

11 February 2026
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Reply from Kendamil

Hi Nichola, thank you for the amazing review. We might be a bit biased but we love our subscribe and save too. 🤩

Rated 5 out of 5 stars

Kendamil are by far a superior brand

Kendamil are by far a superior brand. Their milk is the best, both my babies have been so happy and settled on it. With my first we started with another brand, which brought many issues with colic and sickness. Switched to kendamil and all the problems just disappeared. So 2nd time around I picked Kendamil again but from the start and my baby is so content. I have my orders delivered straight from Kendamil and they always arrive very quickly. Only ever had 1 issue with a few split bottles of ready made, and this was solved in minutes via live chat with a new batch sent to me the next day. I will always recommend Kendamil!

6 January 2026
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Reply from Kendamil

Hi Emma, thank you for leaving such a positive review for our team - I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 4 out of 5 stars

Amazing

The milk is perfect for my little one. Gentle on her tummy as well filling. The only small criticism I have is the foil on a new pack is difficult to get off. Otherwise I am delighted I chose this milk for my girl

13 February 2026
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Reply from Kendamil

Thank you so much Julie for the review and for choosing Kendamil. We are delighted to hear the milk is gentle on your little one’s tummy and keeps her satisfied. The tight, tamper-evident foil seal is there to protect freshness and safety from the moment the tin is filled until you open it. If it ever feels tricky, try lifting from the raised pull tab and peeling slowly around the rim with dry hands. Please do not use sharp tools. If a seal ever looks damaged before opening, set the tin aside and email us at enquiries@kendamil.com so we can help. We appreciate the feedback and will share it with our packaging team.

Rated 5 out of 5 stars

Lovely Kendamil

Lovely Kendamil. This milk company has really given my daughter the nutrition she needs since she was a wee baby. Now she is weaned off from milk but overall, excellent experience. Perfect experience with their customer service. Thank you so much.

17 February 2026
Unprompted review
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Reply from Kendamil

Thank you for your lovely review Alona.
I am really pleased to hear that your little one is doing so well.
We are so happy to have helped support you and your daughter and wish you the very best. 💙

Rated 5 out of 5 stars

I decided to get delivery as it was hit…

I decided to get delivery as it was hit and miss if it was in the shops. My son is thriving since using this milk, he loves it

12 February 2026
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Reply from Kendamil

Thank you for your lovely review Tricia. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Love that it's made in Britain and it's…

Love that it's made in Britain and it's full fat cow's milk. My daughter absolutely loves it. She's never been a fussy eater and I didn't order enough kindamill in time so I had to use some backup of a different brand and she just wouldn't eat it..
Also the customer service is amazing! So helpfully.

12 February 2026
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Reply from Kendamil

Thank you so much Emily for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Fantastic formula & service

Fantastic formula & the direct monthly deliveries give great peace of mind that we won't run out or struggle to find close to us as we live in a small village.

12 February 2026
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Reply from Kendamil

Thank you for your lovely review Jasmin. I am really pleased to hear that your experience with us has been a positive one.
We might be a bit biased but we love our subscribe and save too. 🤩
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Good quality and baby likes it

Good quality and baby likes it

12 February 2026
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Reply from Kendamil

Hi Abhinov, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Rated 3 out of 5 stars

I have found little bugs inside of the…

I have found little bugs inside of the formula, several times.
You need to be more hygenic since it is about babies

12 February 2026
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Reply from Kendamil

Hi Klaudia, thank you for flagging this. We are sorry to read your review. We can only see one order on your account and we have not received any quality report from you, so we have not been able to investigate this properly yet.

For reassurance, every Kendamil tin is produced in an infant grade facility, nitrogen flushed and hermetically sealed, and released only after strict quality checks. We operate robust pest control programs and every batch is tested before it leaves the factory. Each production batch covers more than 30,000 tins and we have not seen similar complaints on the batches shipped around your order.

If you still have the tin, please email enquiries@kendamil.com
with photos and the base batch code so we can review, arrange a collection if needed, and make this right. Your child’s safety is our priority and we will investigate fully once we have the details.
Thank you.

Rated 5 out of 5 stars

5 Stars ⭐️⭐️⭐️⭐️⭐️

I ordered 4 tubs of the standard Kendamil formula through their subscription service and once again I’m genuinely impressed. I used Kendamil with my previous child and had such a positive experience that choosing it again was an easy decision and will use again for any future children also. The quality has always been consistent gentle on little tummies and something I’ve felt completely confident using from day one for my babies.

The subscription service makes everything even easier no stress and no last minute runs to the shop and delivery has always been smooth and reliable. Every tub arrives well packaged and in perfect condition which gives me real peace of mind.

I’ve never had a single issue with Kendamil and that’s rare to say about anything baby related. It’s a brand I trust wholeheartedly and I’d highly recommend it to any parent looking for a dependable high quality formula. It’s been a fantastic experience for both of my children and I’m grateful to have something so reliable during such an important stage.

11 February 2026
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Reply from Kendamil

Thanks so much for your review Shannan, we're so pleased to hear that your little one is doing so well with Kendamil. We're incredibly proud of our British heritage, our farming supply chain and to be able to supply parents in the UK. We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Great experience

Great experience

10 February 2026
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Reply from Kendamil

Thank you Kamaldeep for your 5 star review! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Great company

Great company, very helpful and we are very happy with their products. Our baby had colics and Kendamil Goat milk was the right fit - no problems with it at all! Great delivery service too, I would highly recommend!

16 February 2026
Unprompted review
Kendamil logo

Reply from Kendamil

Hi Petko, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

My baby is growing so nicely since we…

My baby is growing so nicely since we changed to this formula. I love that the delivery is quickly so we are never out of formula, powder or ready made. The website is easy to use and I love that my baby is loving it.

28 January 2026
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Reply from Kendamil

Thank you so much Gabby for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Amazing Follow on milk Goat Stage 2

Amazing Follow on milk Goat Stage 2. Very quality ingredients for formula milk. Easy to digest.

11 February 2026
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Reply from Kendamil

Hi Argentina, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Rated 2 out of 5 stars

Milk is good for my little one however…

Milk is good for my little one however long waits when ordering online, and have been sent the wrong order in the past, when spending £50 a month I expect the correct order

11 February 2026
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Reply from Kendamil

Hi Leah, I am sorry for both the delay and the time you received the wrong items. Please note that we fulfil all orders within 48 hours, excluding weekends and bank holidays. Once fulfilled our orders are sent with DPD on a next day delivery service but this may take up to 5 working days.
We are always keen to listen to feedback from parents and are committed to continual improvement. Thank you.

Rated 5 out of 5 stars

Quality is just amazing!

Quality is just amazing!

10 February 2026
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Reply from Kendamil

Hi Maira, thank you for your 5 star review. It’s our mission to raise the bar on baby nutrition and help parents make informed choices about products for their children.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Used for 2 children, and recommend everyone tries

I have used Kendamil for both of my children, trying other milk powders, I've found this sits well with them. My youngest is dairy-free, so we've been using Goat milk since 3 months old.

Love that it's produced in the UK. It has a different formulation than lots of other brands which are produced in the same factory before being branded up.

10 February 2026
Kendamil logo

Reply from Kendamil

We are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Happy customer

I am very happy with the fast delivery and brilliant customer service. I will definitely buy again.

6 February 2026
Kendamil logo

Reply from Kendamil

Thank you for your lovely review. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

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