We switched to Kendamil after issues with other brand milks being contaminated and issues with him vommiting and constipation Our little one has thrived on it, less vomit, no more issues with his bow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We switched from Cow & Gate to Kendamil due to the recalls, and after seeing positive reviews on TikTok, we decided to give it a try. Honestly, we haven’t looked back since. Our baby was on Cow &... See more
My baby thrived on this formula. We were sadly unable to get breastfeeding working and so had to use formula instead. The hospital recommended Kendamil and we used it exclusively for 1 year. My baby n... See more
Company replied
Transitioned to goat milk after breastfeeding for 12weeks from birth. We tried the kendamil cows formula however we found our daughter had griping types of pain, I read about goats milk being simi... See more
Company replied
Company details
Written by the company
Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.
Contact info
Mint Bridge Rd, LA9 6NL, Kendal, United Kingdom
- +441539898555
- enquiries@kendalnutricare.com
- kendamil.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kendamil
Hi Tayla, thank you for leaving such a positive review for our team - Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
Amazing and quality products for babies…
Amazing and quality products for babies and toddlers.
10 February 2026
Reply from Kendamil
Hi Danielius, thank you for the brilliant review. We will continue to work hard to give our families and little ones more of that goodness. 💙
Had to swap over to Kendamil at 1 week…
Had to swap over to Kendamil at 1 week old due to milk contamination and so glad l did , should have gone with it from beginning very settled in it and doing really well . Also buying British signed up to subscribe and deliver that’s really helpful too .
10 February 2026
Reply from Kendamil
Thank you for your lovely review Julie.
I am really pleased to hear that your little one is doing so well. We might be a bit biased but we love our subscribe and save too!
We look forward to further supporting you in the future. 💙
I’ve been using Kendamil for both my…
I’ve been using Kendamil for both my children. I don’t trust any other brand.
10 February 2026
Reply from Kendamil
Thank you so much Maariyah for the great review. Hearing that both your children are thriving with Kendamil means the world to us. We will keep working hard to earn that trust every day. 💙
We had so many problems with the…
We had so many problems with the formula my son was on. He got ill from the milk he was on, which we found out it was being recalled as it was making babies sick. We decided to try Kendamil as soon as many parents were recommending it.
So far we have been on it for a week and my son isn’t in any pain or being ill.
10 February 2026
Reply from Kendamil
Thank you for the five star review April. Consistent quality is our top priority and we are delighted that you can taste and see the difference at home. 💙
My little baby girl was initially on…
My little baby girl was initially on Sma then cow and gate then both of these formulas recalled . I tried your formular and my little girl loves it
10 February 2026
Reply from Kendamil
Thank you Amanda, your kind words have made our day. We put so much care into every tin and it is amazing to hear it is working so well for your family.
Swapped to Kendamil after product…
Swapped to Kendamil after product recalls on other brands. Only to realise that not all milks are created equal like the midwives tell you. They’re full of junk, additives and cheap fillers. Kendamil uses whole milk and doesn’t fill your baby’s milk with vegetable oil and palm oil. The packaging feels more supreme, the product is supreme and it’s cheaper than the competitor.
10 February 2026
Reply from Kendamil
Hi Jenny, thank you so much for the five stars and for choosing Kendamil. We know how important peace of mind is when picking a formula. We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
My baby absolutely loves it
My baby absolutely loves it. I can always get it quickly from the website and it’s a brand that I can trust due to the recent product recalls
10 February 2026
Reply from Kendamil
Thank you for your review Chloe. Your kind words have made our day. We put so much care into every tin and it is amazing to hear it is working so well for your family. 💙
Great milk for my 8 week old
Great milk for my 8 week old, had to change due to recall. The only negative is it doesn’t dissolve very well
10 February 2026
Reply from Kendamil
Hi Shell, thank you for your review. I understand your concern and wish to assure you that while not preferred, minor issues with solubility do not impact the safety or nutritional quality of the formula. For context, solubility can vary across our products because it is, in specific circumstances, possible for insoluble particles to be formed during the production process. The main causes are variability in the natural raw materials, like the whole milk we use, or in processing conditions as we start and end particular batches. You can rest assured that
we test all of the batches of milk we receive and all samples taken must pass laboratory assessment prior to being used in any finished products. In some cases the solubility of the milk can be impacted by how the formula is prepared. The following are some of the more common issues that arise during preparation that can lead to
poorly dissolved powder:
- Adding water to powder – powder should always be added to water.
- Adding powder once the water has cooled to body temperature - water should be around 70°C when powder is added.
- Insufficient agitation of powder – the bottle of formula should be shaken well, rather than swirled or rolled between the palms.
- Use of automated make-up devices – these are not conducive to good reconstitution as they neither add the correct temperature of water nor sufficiently agitate the feed.
We’re sorry for any concern caused and hope that this has helped reassure you that this is normal and the formula is fit for use.
My little one absolutely loves this…
My little one absolutely loves this formula.. sometimes even more than breast milk! Also communicating with the company with query’s etc have been very pleasant, they’re defo a supportive & caring brand. Happy I chose them! <3
14 February 2026
Unprompted review
Reply from Kendamil
Thanks so much for your review Stephanie, we're so pleased to hear that your little one is doing so well with Kendamil. We're incredibly proud of our British heritage, our farming supply chain and to be able to supply parents in the UK. We look forward to further supporting you in the future. 💙
Bought on subscription for my son &…
Bought on subscription for my son & daughter in law to help out with my granddaughter , this is the formula they use and handy to have delivered to them free of charge too!
3 February 2026
Reply from Kendamil
Thank you for your lovely review Kim. I am really pleased to hear that your experience with us has been a positive one.
We might be a bit biased but we love our subscribe and save too. 🤩
We look forward to further supporting you in the future. 💙
Reply from Kendamil
Hi Kat, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙
When I was pregnant I had zero clue…
When I was pregnant I had zero clue what milk to buy for my baby. I asked my mum who suggested SMA, something I was given as a baby. Everything was fine until it was recalled of late.
Kendermil wasn't really recognised by the older people in my life,so I didn't really give it a chance. I bought what was trusted by loved ones close to me. Then, when SMA was recalled, I lost faith in the brand. I then went over to Aptamil as that's all that was available in my supermarket. Then that got recalled, and I was so unsure what to buy.
I learned that Kendamil do a subscription service and deliver for free which has been a life saver. I live in a small town so having two massive brands recalled, left the shelves empty. What was even reassuring is that kendamil organic and original can be used side by side. So when I could only get my hands on the organic range at the beginning that was perfectly fine to use with the original one. I learned I could subscribe and have it delivered online which has been so helpful.
I also have noticed my sons poo is now firmer. Something I didn't think was possible for a 5month old.
I even feel the quality of the Kendamil tub is far more better then the two previous brands I've used. Silly, but its the little things like this that feel more luxurious at a cost efficient price.
9 February 2026
Reply from Kendamil
Thank you for sharing your experience and for sticking with us through a stressful time. We know recalls elsewhere can really shake confidence, especially when shelves go empty.
I am glad our free home delivery and subscription helped, and it is great to hear you found it easy to use Organic and Classic side by side. Both meet the same nutritional requirements, so parents can choose based on preference and availability. Changes in stool texture can happen when switching formulas and often settle as little tummies adjust. If you ever have concerns about comfort or frequency, your health visitor or GP can guide you.
Thank you as well for the kind words on the tins. We put a lot of care into both the recipe and the packaging, and it is lovely to hear that comes through.
Best classic follow on milk
Best classic follow on milk! Our Little girl loves it! Servis client super too, they are ready to answer for all your questions in the real time.
13 February 2026
Unprompted review
Reply from Kendamil
Hi Nela, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙
Finally found the perfect milk! No more eczema triggers.
I cannot recommend Kendamil Organic First Infant Milk Stage 1 enough. My daughter absolutely loves it, and the difference it has made for her skin is incredible. We struggled with other brands that seemed to trigger her eczema, but since switching to this organic version, her skin has been clear and she is a much happier baby.
Ordering online was a breeze, and I was impressed by the quick delivery—it arrived much faster than expected. For an organic, high-quality formula, the price is also very reasonable. So glad we made the switch!
1 July 2025
Reply from Kendamil
Hi Robert, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
Reply from Kendamil
Thank you for your lovely review Shane. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙
Great product! Colic baby
My baby suffered from colic and the comfort milk has really helped! It took a few weeks for him to get used to and I also find swirling the bottle reduces bubbles even! Great product!! Xxx
4 February 2026
Reply from Kendamil
Thank you so much Misia for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙
Amazing customs service!!
Amazing customs service!!!
I forgot to change the date of my subscription and have noticed in the morning that an order has been placed automatically. I contacted straight away the Kendamil customer service via email and whatsup, and within less than 30 min Kirsten, one of the Kendamil representatives, got in touch to say that my order has been cancelled and that I will receive my refund in 3-5 working days in my account.
Very grateful for the help and for dealing with the issue so promptly!!
Thank you very much Kirsten!!
12 February 2026
Unprompted review
Reply from Kendamil
Hi Vedrana, thank you for leaving such a positive review for our team - I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙
Very quick to respond to questions I…
Very quick to respond to questions I had. Easy to use their website! And generally satisfied with the whole product etc.
11 February 2026
Unprompted review
Reply from Kendamil
Thank you for your 5 star review Katie! I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙
Reply from Kendamil
Hi Marra, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.