Keepinguconnected Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent fast service competitively priced, and honest. Have used Paul a few times. Paul even followed up with a message, to make sure I was ok I was unsure about transferring date to new laptop and... See more

Rated 5 out of 5 stars

Paul is absolutely brilliant he's helped me out a few times from laptop too phones. Paul is Fast, Reliable and Reasonably and the fact he showed me the box with screen, back and battery i knew i was g... See more

Company replied

Rated 5 out of 5 stars

I have used Paul several times over the past couple of years to fix my laptop or just simply give them a tune up and I will now no longer think about going anywhere else. He is friendly, knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I brought my Pixel XL in for a battery replacement, and throughout the whole process Paul was excellent. He clearly had a large depth of knowledge, and doing a good job for a fair price always seemed... See more

Company replied

Company details

  1. Computer Repair Service
  2. Computer Service
  3. Computer Support and Service Company
  4. Mobile Phone Repair Shop
  5. Phone Repair Service
  6. Vacuum Cleaner Repair Shop

Information provided by various external sources

We all now rely more and more on electronic devices to connect with friends and family and the world has become a much smaller place because of it but if that device is no longer functioning then those connections are broken and you can feel detached from the world. No matter if its the screen of your iPad, the charger port of your iPhone or your computer keeps crashing we are here to help!!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Excellent fast service competitively…

Excellent fast service competitively priced, and honest. Have used Paul a few times. Paul even followed up with a message, to make sure I was ok I was unsure about transferring date to new laptop and he was on holiday.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

One happy granddaughter and a happy grandad.

Paul worked wonders on my four year old laptop ten months ago. My granddaughter smashed the screen on her iPad. I took it to Paul and left it with him. I didn’t even ask how much it would cost. A few days later it was like new. Once again great service at a great price. One happy granddaughter and a happy grandad.

4 October 2024
Unprompted review
Keepinguconnected logo

Reply from Keepinguconnected

Always a pleasure to save you some earache John. Thanks for the feedback 👍👍👍

Rated 5 out of 5 stars

Paul has fitted a new screen on my…

Paul has fitted a new screen on my Google pixel 7,as I dropped the phone shattering the screen, he has done an amazing job ,so pleased with it ,would recommend anyone to take your phone to Paul .

17 March 2023
Unprompted review
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Reply from Keepinguconnected

Thanks for the great feedback Helen, glad we got it sorted for you 😊

Rated 5 out of 5 stars

Prompt friendly service and excellent…

Prompt friendly service and excellent value.
Paul replaced my cracked iPhone screen within minutes - that man knows what he’s doing!

4 October 2022
Unprompted review
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Reply from Keepinguconnected

Thank you for the great feedback!! Hopefully you'll not need us too soon

Rated 5 out of 5 stars

Great service

Used this bloke 4 times now for phone repairs. Great service.

1 October 2022
Unprompted review
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Reply from Keepinguconnected

And it's always a pleasure, hopefully next time won't include damage to yourself in the process!

Rated 5 out of 5 stars

Very efficient service and…

Very efficient service and communication. iPad screen repaired within 24 hours, looks new and works well. Paul very friendly and professional.

31 July 2022
Unprompted review
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Reply from Keepinguconnected

Thanks for the great feedback Charlotte, much appreciated 😊

Rated 5 out of 5 stars

Repair was good value and quickly fixed…

Repair was good value and quickly fixed plus a screen protector thrown in too. Great service!

30 July 2022
Unprompted review
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Reply from Keepinguconnected

Thank you so much for the great feedback, glad we got it sorted so quickly for you but it would have been even quicker if I had managed to catch that cut off time for my supplier 😊

Rated 5 out of 5 stars

Replacement screen & battery fix

Took my old iPhone 8 to have screen replaced and battery fixed. Very efficient and professional service, phone was ready to be collected within a couple of hours and looked brand new. Will definitely use again in future and would recommend.

10 June 2022
Unprompted review
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Reply from Keepinguconnected

Thank you for the great feedback Demi, it's very much appreciated 👍

Rated 5 out of 5 stars

Excellent. Highly recommend. Repeat customer

I have used Paul several times over the past couple of years to fix my laptop or just simply give them a tune up and I will now no longer think about going anywhere else. He is friendly, knowledgeable, reliable, reasonably priced, trustworthy, quick and efficient and I’m pretty sure there isn’t much he can’t help with. I’ve been to other places in the past but was never as comfortable as I am with keepinguconnected.

7 June 2022
Unprompted review
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Reply from Keepinguconnected

Always an absolute pleasure to help Bethany. Thanks for the great feedback

Rated 5 out of 5 stars

Top man

Paul is absolutely brilliant he's helped me out a few times from laptop too phones. Paul is Fast, Reliable and Reasonably and the fact he showed me the box with screen, back and battery i knew i was getting top quality bits and not other peoples casts off and getting charged top dollar for second hand parts. His customer service is top notch and goes beyond and further too help. Definitely the man too see.

20 November 2021
Unprompted review
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Reply from Keepinguconnected

Thank your such a great review, it's really heartwarming to hear such praise ❤️

Rated 5 out of 5 stars

Paul has done many repair jobs for me…

Paul has done many repair jobs for me over the last 3 years. Highly skilled, professional, and very quick turn around regardless of what you ask him to do. There’s clear communication and of all the IT repair services I have ever used, he is now my always first to go to.
Quality of work is very good with guarantee.

Excellent company.

14 November 2021
Unprompted review
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Reply from Keepinguconnected

That's such a lovely review Chris, thank you so much. Glad we've been able to assist you over the years and you've been so happy with what we have done. Always a pleasure to see you, thanks again!

Rated 5 out of 5 stars

Very impressed with the quality and…

Very impressed with the quality and speed of service. My iPhone screen was fixed within hours of me initially messaging for a very reasonable price.

28 October 2021
Unprompted review
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Reply from Keepinguconnected

Oh thank you for the great feedback, so happy you're impressed by our service and quality of parts.

Rated 5 out of 5 stars

Paul did a superb job fixing and…

Paul did a superb job fixing and replacing the screens on my ipads. A Quality job in a covid secure way with a very quick turnaround and at a great price!

16 April 2021
Unprompted review
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Reply from Keepinguconnected

Thanks for the great feedback Ronan, we always take our customers safety very seriously as well as the quality of our repairs. So glad you're happy with the service we provide 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, gave advice that sorted problem with no issue and super fast. Brilliant company.

26 February 2021
Unprompted review
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Reply from Keepinguconnected

Thanks for the great feedback, glad we sorted it for you without even having to leave the house 😁😁😁

Rated 5 out of 5 stars

Really helpful Covid secure which I was…

Really helpful Covid secure which I was informed when booking it in, booked in and done really quick which was lucky as I work away from home very friendly thanks you Paul.

13 January 2021
Unprompted review
Keepinguconnected logo

Reply from Keepinguconnected

Always a pleasure to help Paul, glad we got it sorted for you nice and quickly. Thank you for the great feedback 😁

Rated 5 out of 5 stars

Absolutely brilliant service from Paul

Absolutely brilliant service from Paul, he sorted out an issue with my Microsoft 365 suite in minutes and talked me through a fix in a language this technophobe could understand. Very highly recommended, just brilliant, thanks Paul.

23 November 2020
Unprompted review
Keepinguconnected logo

Reply from Keepinguconnected

Thanks for the great feedback and a pleasure to help you out Ian, glad it's sorted 👍👍👍

Rated 5 out of 5 stars

Excellent, professional and transparent service

I brought my Pixel XL in for a battery replacement, and throughout the whole process Paul was excellent. He clearly had a large depth of knowledge, and doing a good job for a fair price always seemed to be his top priority. He was very communicative, and always made the pros and cons of different options clear. Thanks!

2 October 2020
Unprompted review
Keepinguconnected logo

Reply from Keepinguconnected

Thank you so much, your repair didn't exactly go to plan but we certainly got there in the end and I'm so happy that you're pleased with our endeavours. Thank you

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