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Company details

  1. Computer Support and Service Company
  2. Computer Consultant
  3. Computer Security Service
  4. Computer Service

Written by the company

Class leading IT Support and Consultancy, Telecoms and Connectivity with the emphasis on IT Security and covering South Wales and the West. Not afraid of visiting client sites like a lot of IT companies, if you need us onsite, we'll be there. We forge great relationships with our clients, so you feel like we are an extension of your business that deals with all things IT.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Help to set up tablet for 87 year old in hospital

I rang QuickSmart late yesterday afternoon for help to set up a simple tablet for my 87 year old mother who is in UHW following a nasty fall. She's getting very down as there's currently no visiting because of a norovirus outbreak at the hospital.
QuickSmart were brilliant. Richard gave me a recommendation for a simple tablet I could buy from Currys and Adrian arranged for James to come round this morning to help us set it up. We were able to drop it into the hospital this afternoon so she's now able to keep up to date with family photos, including of her new great granddaughter, and we can have facetime calls with her.
Thank you so much for helping us set it up so quickly for her.
Sharon

26 March 2025
Unprompted review
QuickSmart IT logo

Reply from QuickSmart IT

Thanks for the great review Sharon. Hoping your mother is not in UHW too long. Glad we were able to help and get this ready for you so quickly.

Rated 5 out of 5 stars

Would recommend highly - no nonsense approach to IT

Quicksmart have been looking after our IT for about 4 years and I cant recommend them highly enough.
They have ensured our systems and infrastructure are aligned with our global groups requirements and are on hand to sort any day to day issues.
This is one less thing i have to worry about and would recommend them to anyone looking for a external company to manage IT systems.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Great company, all staff are extremely helpful and reliable. Nothing is ever a problem. Adrian, James and Richard are always a delight to work with and very helpful.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Best I.T support in Wales.

Adrian and the team can never do enough, the turnaround times are exactly what you expect from such a well oiled machine. I couldn't recommend Adrian and the team at Quicksmart enough.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Adrian and team have supported my companies I.T requirements for over 8 years (my late fathers company before this!). The team are so helpful, patient and importantly responsive on all requirements and provide a very competitive service. I find dealing with Quick Smart clear and professional in all dealings and would highly recommend.

5 March 2024
Unprompted review
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Reply from QuickSmart IT

Thanks Andrew. Always happy to help where we can. I'd hate to think how many years we've been helping your family. :)

Rated 5 out of 5 stars

Great Company & Staff

Great Company & Staff, always available to discuss any issues and always resolved quickly.

5 March 2024
Unprompted review
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Reply from QuickSmart IT

Thanks for your 5 star review. These really help show potential clients that our customers are happy with our service.

Rated 5 out of 5 stars

Engaged and approachable IT specialists

Quicksmart IT has been a long-term partner assisting in the deployment and maintenance of a growing company. They have worked on hardware purchasing cycles, software updates, and infrastructure management with regular informative updates. They have been engaged in helping the company achieve success by reducing IT barriers and remaining current.

5 February 2024
Unprompted review
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Reply from QuickSmart IT

Thanks Gareth. Always been great working with you and the rest of the team. You've got some amazing people there and success in your company was always going to happen, just glad we could help.

Rated 5 out of 5 stars

A great company to work with

Quicksmart have been looking after IT for over a decade. They are a team of helpful, responsive and proactive professionals, friendly yet efficient and always reliable. Would not hesitate in recommending them.

5 March 2024
Unprompted review
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Reply from QuickSmart IT

Thank you Balazs. Doesn't time fly??? What you've done with your business in that time is nothing short of extraordinary. I don't know of any other business that captures such a high percentage of their chosen market. It's been a pleasure to be part of your growth plans.

Rated 5 out of 5 stars

Fantastic service!!!

I have always received a fast and efficient service from all of the Quicksmart team. They have always supported us with great IT knowledge and quickly resolved any of our IT systems problems. Thank you Quicksmart!!

5 March 2024
Unprompted review
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Reply from QuickSmart IT

Cheers Jaime. It makes our job easier when clients understand the risks in IT and is happy to invest in reducing those risks. Where some companies think a breach would never happen to them, making it as difficult as possible means the criminals can find easier targets. Thanks for your 5 star review.

Rated 5 out of 5 stars

Creative in finding a solution to our problems…

Creative in finding a solution to our problems, always have time to maintain and improve the system they installed, great work.

12 December 2023
Unprompted review
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Reply from QuickSmart IT

Cheers Stuart. I'm sure your business will go from strength to strength.

Rated 5 out of 5 stars

Reliable and responsive

Quicksmart have been hosting my business email account for close to 10 years now and have been very reliable. The odd time that there's a problem, they're very responsive and sort things out quickly. Cheers guys

4 March 2024
Unprompted review
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Reply from QuickSmart IT

Thanks for your 5 star review Lloyd. Hope everything is going well for you.

Rated 5 out of 5 stars

We have used Quick smart it for all our…

We have used Quicksmart IT for all our business IT Services. We have been clients for a few years now and will not go anywhere else. Great communication, efficient and helpful service and if ever an issue arises the team sort it straight away. In all a 5 star recommendation .

4 March 2024
Unprompted review
QuickSmart IT logo

Reply from QuickSmart IT

Very kind words Mr Thomas, thank you. If I ever need a business mentor you'd be the first person I ask, incredible business acumen. Your success is well deserved.

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. Very professional and all staff are polite, knowledgeable and respond very quickly.
Easy to deal with and manage our IT expertly.
100% recommend there services.
Well done Team.

4 March 2024
Unprompted review
QuickSmart IT logo

Reply from QuickSmart IT

Thanks David, always a pleasure to help a company that takes IT Security seriously.

Rated 5 out of 5 stars

Very proactive and helpful

Very proactive and helpful.
Nothing is too much trouble for them. Always answer the phone in a timely professional manner.
James has spent a lot of time in our office, setting up new systems and telephone system.
He has been amazing and patient with us technophobes.

29 February 2024
Unprompted review
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Reply from QuickSmart IT

Thanks for your great review Nicola. James does go the extra mile to make sure you understand what he's doing. He seems to love coming out to your office too.

Rated 5 out of 5 stars

5* Sevice

James, Rich and Ade offer a 5* service, with first class customer services.
Anytime we have any small/big issues with our IT the lads are always at hand to offer their expert advice.
I have been with Ade since I first setup and have now expanded into a large office, with around 20 persons requiring IT support, which the lads are fantastic with supporting on.

1 March 2024
Unprompted review
QuickSmart IT logo

Reply from QuickSmart IT

Thanks Joe. Glad to help. It helps that you’re a superstar too!

Rated 5 out of 5 stars

Approachable, Friendly and Helpful

We have used QuickSmart for a few years now, and we wouldn't use any other company for our IT support. Adrian, James and Richard are very approachable, friendly and helpful.
The service they provide is extremely professional, but also personal, which is always reassuring when using their services.

23 February 2024
Unprompted review
QuickSmart IT logo

Reply from QuickSmart IT

Thanks for a great review. Always happy to help. Thought you would have mentioned the chocolate brownies too. 😉

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