Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... See more
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Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... See more
Company replied
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... See more
Company replied
Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.
A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... See more
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, United Kingdom
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Great service and communication around delivery timeframe.
Also their delivery partner was on time.

Reply from KEENS Belfast - KEENS Belfast
We have dealt with Brian on several occasions. He has been extremely knowledgeable, helpful and friendly. Any furniture we have chosen has been great quality and delivery drivers always very helpful. Would highly recommend this store.

Reply from KEENS Belfast - KEENS Belfast
Excellent service by all. Friendly staff who are willing to spend time with you and help you find that piece of furniture that suits you. Highly recommend.

Reply from KEENS Belfast - KEENS Belfast
This store has an excellent range of furniture. All staff I dealt with were helpful and efficient. Price includes delivery and any assembly and all packaging was removed.

Reply from KEENS Belfast - KEENS Belfast
Always great experience at Keen’s… really helpful and knowledgeable staff and fantastic range of products. Denise is great to deal with and kept me informed about the delivery status of two new chairs. Many thanks!

Reply from KEENS Belfast - KEENS Belfast
First class staff as always. Second to none. A pleasure to visit the showroom. Thank you!!

Reply from KEENS Belfast - KEENS Belfast

Reply from KEENS Belfast - KEENS Belfast
Very pleasant and efficient staff. Attractive layout of store and quality furniture.

Reply from KEENS Belfast - KEENS Belfast
Absolutely fantastic service from start to finish - from all the help and advice we got from Denise and Paul before placing our order, right through to delivery men who were so helpful, tidy and conscientious - each and every time they arrived. After moving to a new home in July, I have had ordered furniture from a few different sources this year (both locally and online) and I can honestly say that Keens were by far and away the best. So much so, in fact, that I don't think I'll order from anywhere else in the future - they were absolutely first class!

Reply from KEENS Belfast - KEENS Belfast
Excellent customer service and a fabulous range of high quality furniture to chose from.

Reply from KEENS Belfast - KEENS Belfast
Keens Furniture is a superb store, great quality furniture at a reasonable price. The staff Denise, Paul and Amid are extremely helpful and friendly. They go the extra mile to ensure the selection and delivery process runs seamlessly.
I’ve just had delivery of my dining table and 8 chairs today, the order was placed only 2 weeks ago. I’m absolutely delighted with them. The delivery guys provided a first class service. They arrived on time, were totally respectful of our home, placing floor coverings before entering, They assembled the furniture in no time at all and left the place exactly how they found it, a credit to their company.
I have used Keens for the past 10 years and I’ve never been disappointed with either the furniture or customer service in that time.
Thank you again to all the Team at Keens Furniture

Reply from KEENS Belfast - KEENS Belfast
Good customer service and advice when we were ordering. Delivery made a bit ahead of schedule and on a date and time that we chose. And all went perfectly to plan.

Reply from KEENS Belfast - KEENS Belfast
I contacted Keens by phone as I'd sourced a kitchen bar stool on their website after being let down by a local supplier in Dublin. They couldn't have been more helpful and accommodating.

Reply from KEENS Belfast - KEENS Belfast
Staff all very pleasant.
Held sofa until my decorating finished.
Delivery removed their shoes to protect new carpet.

Reply from KEENS Belfast - KEENS Belfast
Excellent shopping experience. Staff in the showroom polite and extremely helpful. Delivery of sofa and chair was timely and delivery staff were very respectful of my home and me. Thank you

Reply from KEENS Belfast - KEENS Belfast
Bed and mattress arrived promptly and the guys assembled it efficiently and took away all packaging materials. Love the ottoman bed and the mattress is very comfortable.

Reply from KEENS Belfast - KEENS Belfast

Reply from KEENS Belfast - KEENS Belfast
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