Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... See more
Company replied
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Review summary
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Placed my order last week after being a customer of a rival brand which had serious quality issues. Nothing but impressed comfortable and quirky let’s hope they stand the test of time, unlike the oth... See more
Company replied
Amazing company!! Ordered a t shirt and 2 hours later it was dispatched and arrived within 2 days, great quality and amazing service! Will definitely be using this company again!! Top marks and 5 star... See more
Company replied
First time shopping with kecks and what a brilliant shopping experience it was!! I was having trouble trying to track my parcels (my fault not theirs) and they were sending replies through email so qu... See more
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Company details
About Kecks
Written by the company
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Contact info
United Kingdom
- kecks.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Kecks
Thanks for the review, really appreciate the support.
I saw kecks advertised online I liked…
I saw kecks advertised online I liked the different colours and designs I like the look of them theyare very comfortable underpants and a great fit I think I got 6 pairs I will bye more in the future
5 February 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Quick delivery very efficient
20 January 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Great fit and feel
4 February 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Great quality items
Great quality items, very fast delivery. Will definitely be buying again.
3 February 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Reply from Kecks
Thanks for the review, really appreciate the support.
No words
Absolutely No words unreal insane quick shipping insane comfortable my penis is great now
2 February 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Great T-shirt
Great T-shirt, great price and great quality. I will buy from these guys again.
2 February 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Incredible quality and amazing designs
Incredible quality and amazing designs.
Love every pair and I have far too many pairs now but love them all! Will never buy anything else now!
30 January 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Ordered items
Ordered items. Delivered within a reasonable time. Quality assumed to be as good as usual but are gifts so not yet opened!
28 January 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Reply from Kecks
Thanks for the review, really appreciate the support.
Brilliant customer service
Brilliant customer service. And swift response with my return and shipping out next item
28 January 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Reply from Kecks
Thanks for the review, really appreciate the support.
Do NOT buy from this shocking company
Do NOT buy from this shocking company. My son is between sizes and has worn and loved these for years being into motocross & sold at events. I ordered a man’s small and largest child size and tried the man’s small first which fits perfectly. Kecks will not exchange the smaller pair due to hygiene reasons. Be warned they will not refund or exchange any underwear so just be sure you’re ordering the correct size. Absolutely, shocking service. !
27 January 2026
Unprompted review
Reply from Kecks
Hi Karen,
We’re sorry to hear you feel this way.
As stated clearly on our website prior to purchase, we do not accept any returns or exchanges on underwear for hygiene reasons. This policy applies to all customers and ensures that every pair we sell is brand new and has never been returned , tried on or opened.
In this case the item was not faulty or incorrect, it was simply a sizing preference. We understand this is frustrating, especially when trying between youth and adult sizing, but our policy is consistent and applied fairly to everyone.
We appreciate your previous support of the brand and wish your son all the best for the season.
My boys love them 🤘🏽 I just wish they…
My boys love them 🤘🏽 I just wish they were abit more reasonable priced or an offer on the kids boxers so I could get them more 😍👍🏼
5 January 2026
Reply from Kecks
they are currently on buy2 get 1 free or buy 4 get 2 free.
Reply from Kecks
Thanks for the review, really appreciate the support.
Quality is second to none
Quality is second to none. Would definitely recommend to anyone.
21 January 2026
Reply from Kecks
Thanks for the review, really appreciate the support.
Reply from Kecks
Thanks for the review, really appreciate the support.
Reply from Kecks
Thanks for the review, really appreciate the support.
Arrived super quick
Arrived super quick. Exchange was very easy and very good quality items.
30 December 2025
Reply from Kecks
Thanks for the review, really appreciate the support.
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