KCOM Reviews 4,034

Really great installation, the guys were so nice! Very neat and I’ve gone from 13Mbps to 100+Mbps, bliss. They kept me well informed at each step, one team pulled a draw wire to the house (no digging), the next team installed the kit and helped me set it up. I was offline for only one minute, excellent work.

Matt & Jake were fab, wasn’t a straightforward job due to the nature of our property but they persevered and got the job done with no fuss! Did a fantastic job, great lads. Easy set up, very happy!!

Matt & Jake arrived early. Installed fibre across the garden and drive with no problems. Left everything very tidy. Set up the router and demonstrated the app. Very friendly and efficient.

Matt + Jake the installers were great

Matt and Jake worked very efficiently in connecting my internet left everything neat and tidy where they laid the cable and left everything clean and tidy with the in-house installation.
Thank you guys a good job!!

Everything explained properly

Everything was well done,from the knock on the door to the handshake. Questions answered,polite,kind and all round good experience. Thank you.

Couldn’t have wished for a better service Ellis and Blake were very professional, polite and tidy. Very pleased with the job thank you so much

Having just moved to the area, I was unfamiliar with KCOM having had the usual named suppliers previously. And how did if find them….. WOW, absolutely fantastic. Refreshing to be valued as a customer. From the sales advisor to the customer support team through to the installation engineer, effortless.
Very punctual, professional and friendly.
I can only highly recommend KCOM.
So far so good
Thanks to the team. 👍👏👏

KCOM is the appropriate choice for obtaining your home broadband, as the installation process is swift, straightforward, and cost-effective. I recommend that everyone consider trying it.

What a great experience from start to finish Engineers did a great install shown how to use speed tested was what they said it would and with no mess.

Brilliant company based in hull and run by hull people who understand the problem s what happens and sort things out easily and treat every customer with the same courteous and respect as though it was there first

Matt and Jake were so helpful, they explained the process really well and made the process so easy!

They explained the app to me and installed the router neatly. Couldn’t recommend them both enough. They weren’t in a rush to go home and took time to ensure they did the job right. 10/10 service. Both are a credit to Kcom.

As I have already said I had no problems from start to finish helpful and friendly staff cannot ask for more

The agents are all accommodating to their costumers.

Ellis and Blake came fitted kcom for me, very curteous and polite very quick and efficent left neatly and tidy, well impressed.

I never have to waste time listening to a robot, as if one could solve a complex fault ? Every time I have a problem, mainly due to a lack of understanding, the assistance you get is done by a human that is always willing to help to solve any problem, first time every time. You are never taken for an idiot,treated with respect every time and are a delight to deal with.

Very reliable and helpful,

Matt and Jake did an amazing job of installing Phone and Broadband at my Mum's house.
I knew they would as they did the same thing at my house, a month before.
Their professionalism and approachable manner were first class, resulting in a neat and tidy job and hassle free experience.

Many thanks guys!