Kave Home  Reviews 

Daniele was incredibly helpful from start to finish. At the Turin shop, he patiently accompanied us through every step of this large project, always offering expert advice and support. His professionalism made the entire experience enjoyable and stress-free. The choice of fabrics and wood was exceptional, with a fantastic range of high-quality options.

Thank you, Danielle, for making this project such a pleasure. We couldn’t have asked for better assistance!

Super easy site to use, seamless transaction, and affordable delivery

Miriam was knowledgeable, kind and spoke in both Spanish and English as needed.

A very helpful team at the Palma Avenidas store. Provided very good advice and ideas.

Great communication all the way and love the table
Really happy

Kave Home is an absolute joke of a company.

I ordered a sofa and waited a while for delivery, only for the wrong sofa to arrive. After being made to wait ann unreasonable amount of time for a replacement, they somehow managed to deliver another incorrect sofa. It is genuinely difficult to understand how a company can make the same mistake twice on a single order.

To make matters even worse, I discovered that I had been charged more than €80 for a pillow that never even arrived. Between the incorrect deliveries, missing items, and unexplained charges, the entire experience felt chaotic and completely unprofessional.

From start to finish, this was a catalogue of mistakes. Poor communication, waiting, incorrect products, and a complete lack of attention to detail made it feel as though nobody involved cared about the customer or the order.

I would strongly recommend avoiding Kave Home and spending your money elsewhere. Based on my experience, this is one of the worst companies I have ever dealt with, and easily the most frustrating furniture purchase I have ever made.

I would be very carful buying furniture, title quotes “oak veneer, wood veneer” when really it’s just plastic wood effect melamine that even at that arrives with little chips taken out of it in multiple places.
It’s ok furniture, but for the price you would expect a higher quality! It’s just flat pack furniture with a fancy website. It’s a pitty, I was excited for the pieces I ordered.

Very good items and good prices. I ordered a sofa with a long timing delivery and is was respected without any problem.
Absolutely recommended

IT was easy to find what we were looking for and the process of checking out was simple and straightforward. Now w just need to wait for a delivery and hope it will go smoothly as the order process was going

Marta in Seville provided amazing service

I love your eshop. The only issue I had I was not able to find payments details once the payment was declined when orderingˇ

It’s a scam. They ship their products at much lower quality materials as displayed on their website. They don’t even match the colors. Then will ask you to pay for shipping original shipping costs + shipping it back even though it’s clearly their fault.

Very professional and pleasant experience

I had an awful experience with this company. My delivery was cancelled four separate times. On each occasion, I received multiple emails and text messages confirming that the item had arrived at the warehouse and was scheduled for delivery, only for the delivery to be cancelled on the actual day.

This went on for more than 10 days after the item first arrived at the warehouse. Customer service was completely unhelpful and only provided a generic email address for complaints. No manager or supervisor was available to speak with, despite my repeated requests. Even after escalating the issue through the complaints email, the delivery was cancelled twice more.

What made the situation even worse was the complete lack of a clear and transparent escalation process. There was no effective way to raise the issue with someone who could actually resolve it, and I was repeatedly directed back to the same generic contact channel. I was also unable to find any practical option to return the item and cancel the order despite the ongoing delivery failures.

The item still has not arrived. I have never experienced such poor service from a company. The entire process has been frustrating, unreliable, and stressful. Based on my experience, the company appears highly unprofessional and incapable of providing the level of service customers should reasonably expect. I would strongly advise others to think carefully before using this company if they value reliable delivery, clear communication, and proper customer support.

Easy ordering, hopefully the products are as good :)