I'm going four stars at the moment, been playing for a few days first time withdrawing was 24 hours to the minute following id approval Now second time and requested 3 x £100, now they want ban... See more
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Based on reviews, created with AI
Replied to 93% of negative reviews
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Amazing game and it pays out not like these fake websites

Reply from Katanaspin
Great games and good spins easy to get support from customer service

Reply from Katanaspin
I really enjoy this casino the support staff are lovely and it doesn’t feel unfair some others do.
Billy Harvie

Reply from Katanaspin

Reply from Katanaspin
**** BEWARE. BEWARE ****
*** UPDATE 10/09/2025 ***
HALLELUJAH.
With the HELP of VERONIKA from CASINO GURU. I eventually got My Money, or at Least. Most of it.
This was after another 3wks of giving them REPEATED INFORMATION.
Over, and Over I Banged My head against a Brick Wall, but they RELENTLESSLY IGNORED My Requests for Payment.
Then when they Confirmed to Me that they were Delighted to pay Me My WINNINGS they Informed Me that My DEBIT CARD WASN'T NEEDED AS PROOF OF IDENTIFICATION. AT ALL ( TO SAY I WAS FUMING, IS AN UNDERSTATEMENT AAARRRGGGHHHH 😤 ).
And then to Put the icing on TOP of the Cake. They Asked Me to REMOVE MY TRUST PILOT REVIEW. " WOW " THE BARE FACED CHEEK OF IT. I SOON GAVE THEM AN ANSWER.
SO. TO END THIS SAGA.
I WOULD JUST LIKE TO THANK TRUST PILOT. VERONIKA. CASINO GURU. AND ABBIE MY CARER, FOR SAVING MY LIFE.
SO. PLEASE. FOR YOUR OWN SANITY
AVOID THIS COMPANY.
THEY ARE TRULY ABYSMAL.
TAKE CARE. AND BE SAFE EVERYONE ❤️ 🙏😊💯.
*** BEWARE. BEWARE ***
*** UPDATE 30/08/2025 ***
WELL. WELL.
I FELL FOR THEIR REPLY.
THINKING THAT THEY WANTED TOO HELP ME SORT THIS MESS OUT.
BUT NO. THEY JUST KEEP ASKING ME FOR MORE AND MORE INFORMATION.
INFORMATION THAT I HAVE CONTINUOUSLY SENT TO THEM.
THIS HAS ME ON THE EDGE AGAIN. AS IT'S HOPELESS DEALING WITH KATANASPIN. MORE LIKE POLITICAL SPIN. THE SPIN USED TO COVER PLOP..
THIS COMPANY IS A DISGRACE.
*** BEWARE BEWARE ***
Hi Folks. 17/08/2025. Just an " UPDATE ". I DID take some tablets, but My Carer Found Me, and STOPPED Me.
I CAN'T BELIEVE that I LET these " SCUMBAGS " Get to Me SO MUCH.
I am Still Waiting to be PAID OUT, and I'm STRUGGLING to get the information that they ARE DEMANDING, but I WILL Keep on at this Excuse of a COMPANY.
This SCUMMY COMPANY Tried to get this Review taken DOWN by THREATENING MYSELF. AND TRUST PILOT, that the Review was DEFAMATORY.
WELL A MASSIVE SHOUT OUT TO TRUST PILOT, THAT THEY RULED THIS OUT.
SO PLEASED THAT PEOPLE HAVE A REAL PLATFORM TO AIR PROPER REVIEWS THAT HOLD THESE " SCUMMY COMPANIES " TO TASK.
THANKS AGAIN TRUST PILOT. ❤️ 🙏😄.
Hi Folks. Well. If you Read My Review Title, then I CAN ASSURE you that is being VERY POLITE.
I Have a GAMBLING ADDICTION, and opened an Account with these THIEVES. Months AGO.
I HAVE DEPOSITED Thousands, Upon Thousands of Pounds, and they HAVE TAKEN it WITHOUT CONFIRMING THAT I AM WHO I SAY I AM. Or if it's Even My Account.
But as Soon as I WIN, and TRY to WITHDRAW it.
THEY WANT EVERY SINGLE DETAIL FROM MY BANK DETAILS. FULL NAME. BANK STATEMENTS. LAST DEPOSIT. ETC ETC. INCLUDING MY INSIDE LEG MEASUREMENTS. AND TO NAME EVERY PET I'VE EVER OWNED. I JEST ON THE LAST PART. BUT WHAT HOOPS THEY MAKE YOU JUMP THROUGH ARE RIDICULOUS.
I WANTED TO WITHDRAW £195. and they Said a Copy of My Driving Licence would Suffice.
SO
I Got PAID the £195 into My bank account. Yipeeeee.
Fortunately. I Won Again, and WITHDREW MORE MONEY ( 3 DIFFERENT AMOUNTS ), ON THE SAME DAY THAT THEY PAID THE £195 ABOVE. WITH JUST MY DRIVERS LICENCE.
BUT TO MY UTTER SHOCK 😲.
THEY RETURNED THE 3 PAYMENTS TO MY GAMBLING BALANCE. DEMANDING THAT I GIVE THEM ALL THIS INFORMATION SO THAT THEY CAN ASCERTAIN THAT IT IS MY BANK ACCOUNT ( EVEN THOUGH THE FACT THAT THEY PAID THE ABOVE AMOUNT INTO THE ACCOUNT THAT THEY HAVE TAKEN MONEY FROM FOR MONTHS AND MONTHS. WHICH IS CLEARLY MY BANK ACCOUNT ).
I SUPPLIED THEM WITH MY BANK CARD. STATEMENT. BRAIN INJURY CARD. MENTAL HEALTH LETTER. NAME. D.O.B. ADDRESS. POST CODE ETC ETC ETC ETC ETC ETC ETC ETC.
I COULD GO ON, BUT THESE PEOPLE HAVE PUSHED ME OVER THE EDGE.
I HAVE BEEN HANGING ON AFTER TAKEN 2 OVERDOSES SO FAR THIS YEAR. AND WHILST I THOUGHT THERE WOULDN'T BE ANY PROBLEMS. SEEING AS THEY'D ALREADY PAID OUT.
I WAS BUZZING. AND PLANNED TO GO SEE MY GRANDKIDS WHOM I HAVEN'T SEEN SINCE OCTOBER.
SO. TO HAVE MY HOPES DASHED AGAIN. AND HAVING NO OTHER WAY OF PROVIDING THEIR RIDICULOUS DEMANDS.
THIS HAS DONE FOR ME.
THE LAST NAIL IN MY COFFIN.
I HOPE THAT THIS REVIEW IS ALSO TAKEN AS MY SUICIDE NOTE. AND THAT THIS SCAMMING. SCUMBAG COMPANY.
DON'T GET ALLOWED TO CARRY ON PERSECUTING PEOPLE WHO HAVE THE MISFORTUNE OF USING THEIR WEBSITE.
BE SAFE EVERYONE 🙏 ❤️ ☺️ .
PLEASE AVOID THIS COMPANY LIKE THE PLAGUE. ALTHOUGH THAT'S NOT BEING FAIR TO THE PLAGUE.
THIS IS 100% REAL. HONEST. AND ME RELUCTANTLY BEING FAIR.
THANKS ❤️ 😊.

Reply from Katanaspin
It states in the terms and conditions that people from the UK are not allowed to open accounts and play real money games.
As GB is part of the UK, it's strange that so many people from GB are giving five star reviews for this website when they are banned from opening an account.

Reply from Katanaspin
The games I play are fair and have a good rtp, the customer service is quick and helpful

Reply from Katanaspin
I found the agent really polite and helpful he helped me complete my request with ease

Reply from Katanaspin
Hi my name is Taylor Newson. Serenity The support agent who I spoke to dealt with my problem and was very polite, it’s nice to know you can speak to people on the app or browser for help.

Reply from Katanaspin

Reply from Katanaspin

Reply from Katanaspin
So after having a bad gambling problem I found this site after being banned on most others. I had a £50 per day max deposit limit. This seemed to banish after a couple of months I even tried self exclude which didn't register either now after a few more months of spending most my wages every week. Katanaspin has robbed me of everything I know it's my fault gambling but there should be consequences for these sites letting people gamble what they want when having a limitnl seems to vanish after a little while. I will be using all platforms to warn people of katanaspin
An update to the situation, i have received an email off katanaspin telling me my account is now closed. so after taking all my money when I had a £50 deposit limited applied thus is ehat they have done. Again I'll continue on all platforms regarding katanaspin.
I've now tried to see if I could re open an account. It now says I cannot open an account as it now says they do.not accept registrations from my location. So they let me open an account spend thousands. The site is a scam please dont use this gamblimg site

Reply from Katanaspin

Reply from Katanaspin
Great bonuses, helpful customer service!
Awesome wins paid full into bank account!
Absolutely recommend 👌

Reply from Katanaspin
My experience wit this site has been extraordinary it’s easy to win money and it’s even easier to withdraw it with no messing and no waiting

Reply from Katanaspin
Best online casino around! Best jackpots and bonuses!!!

Reply from Katanaspin
Great Casino Good Customer Service veey polite. Allways quick if need agent. Constantly given Treats away Telegram allways got some good giveaways. Hit few times nothing major yet. But entertainment is Great.
Thank you 😊

Reply from Katanaspin
Great site to be on the staff are great very respectful and responsive

Reply from Katanaspin
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