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Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
52-60 Maid Marrian Way, NG1 6BJ, Nottingham, United Kingdom
2.9
2 reviews
Replied to 18% of negative reviews
Typically replies within 1 month
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Recently I ordered a waffle through the Deliveroo app and paid for extra white chocolate sauce and white chocolate flakes. However, neither of the extras came with my order. I was disappointed because I paid extra for something that wasn’t delivered. I hope more attention is given to the details and that orders are sent correctly in the future.
Nottingham kaspas 🤮
Me and my girlfriend had just been for a nice desert each at kaspas in Nottingham and little to find out half way through eating I had a whole fly covered in chocolate sauce in my waffle!!! I was outraged and requested a refund which was told they don’t know how to do so we was then offered a milkshake which I was not happy with at all!! Outrageous I would never come back to any of your branches ever again stay well away
Reply from Kaspa's Desserts - Nottingham
Hi Oscar, we are sorry to hear about this. I can assure you that this is not the usual Kaspa’s standard and we aim to create a magical experience for everyone who walks through our doors. In order for us to investigate further, can you please fill out the contact form on: www.kaspas.co.uk/contact/ so we can look into this for you.
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